The mission of the public library is to play the role as a local gateway to knowledge, and to provide a basic condition for lifelong learning, independent decision-making and cultural development of the individual and social groups. In this article, the author introduced a survey on reader’s satisfaction of “Library Instruction E-learning Course for freshmen,” which implemented by National Taiwan University Library and “The Reflective Learning Environment” Project in Demark. From the observation of above two activities, the author suggest that the promotion programs of the public library shall be focus on how to strengthen individual’s competencies of using library and information.