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題名:技術學院績指標之發展研究
書刊名:高等教育
作者:梅瑤芳李隆盛 引用關係
作者(外文):Mei, Yau-fangLee, Lung-sheng
出版日期:2006
卷期:1:1
頁次:頁25-67
主題關鍵詞:技術學院績效指標關鍵績效指標Colleges of technologyPerformance indicatorKey performance indicator
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近年我國技術學院發展快速,其教育品質與績效受到各界的關切。本研究的目的在發展技術學院的績效指標、研訂績效指標的相對權重,以及提供改進技術學院績效的建議。研究方法包括文獻探討、文件分析、專家座談與問卷調查等質性和量化程序。程序上,先彙整國內外九種相關指標,建立績效指標規準篩選出134項指標,經數次專家座談及修訂後完成問卷,實施網上調查全國技術學院校長與教育部評鑑召集委員共110人,問卷內部一致性係數Cronbach α=0.9819,回收有效問卷80份,回收率72.7%。問卷所得資料除採用描述統計外,並採用t檢定與χ2卡方檢定進行推論統計。統計結果再提請專家座談研討,以加強質性解釋。最後獲得下列三項重要結論:(1)技術學院績效指標架構可分學生表現、教學與教師成就、經營管理等三大層面、10分項、62細項指標;(2)技術學院績效指標的重要性與學校職類、公私立、地區、評鑑類別之間無顯著相關;(3)可再精選出25項關鍵績效指標。近年我國技術學院發展快速,其教育品質與績效受到各界的關切。本研究的目的在發展技術學院的績效指標、研訂績效指標的相對權重,以及提供改進技術學院績效的建議。研究方法包括文獻探討、文件分析、專家座談與問卷調查等質性和量化程序。程序上,先彙整國內外九種相關指標,建立績效指標規準篩選出134項指標,經數次專家座談及修訂後完成問卷,實施網上調查全國技術學院校長與教育部評鑑召集委員共110人,問卷內部一致性係數Cronbach α=0.9819,回收有效問卷80份,回收率72.7%。問卷所得資料除採用描述統計外,並採用t檢定與χ2卡方檢定進行推論統計。統計結果再提請專家座談研討,以加強質性解釋。最後獲得下列三項重要結論:(1)技術學院績效指標架構可分學生表現、教學與教師成就、經營管理等三大層面、10分項、62細項指標;(2)技術學院績效指標的重要性與學校職類、公私立、地區、評鑑類別之間無顯著相關;(3)可再精選出25項關鍵績效指標。
With the quick expansion of colleges of technology in Taiwan, the educational quality and achievements among those colleges have become a major concern. The purpose of this research was to develop weighted performance indicators for those colleges to improve their performance. The methods include literature review, documental analysis, panel discussion, and questionnaire survey through quantitative and qualitative process. This research study filtered 134 performance indicators from nine types with totally 316 items of performance indicators collected from various sources. These 134 indicators were proposed to the panel for in-depth discussions and refinements. The questionnaires were then sent to 53 individual presidents of these colleges and 57 leading members of the assessment committee of Ministry of Education in Taiwan. Eighty effective questionnaires were returned reaching a 72.7% returning rate with the reliability of Cronbach α=0.9819. These collected data were analyzed by means of t test and chi-square test. The results from the statistical findings were further discussed in panel discussion to strengthen the quality of their interpretations. Consequently, the following conclusions were made: (1) The performance indicators for colleges of technology can be divided into three aspects including student performance, teaching and teacher achievements, and school management, as well as be constructed into 10 groups, and 62 items. (2) No significant differences were found in the importance of performance indicators in terms of professional category, affiliation, location, and category being evaluated for colleges of technology. (3) Twenty-five key performance indicators were screened out for colleges of technology.
期刊論文
1.Cameron, Kim(1978)。Measuring Organizational Effectiveness in Institutions of Higher Education。Administrative Science Quarterly,23(4),604-633。  new window
2.林純雯(2001)。在學校行政的變遷中論組織績效。學校行政雙月刊,12,4 -140。  延伸查詢new window
3.關譽綱(2002)。香港高等教育院校之組織績效。Education Journal (教育學報),30 ( 2 ),83 - 105。new window  延伸查詢new window
4.Lysons, A. F., Hatherly, D. J.,、Mitchell, D. A.(1998)。Comparison of measures of organisational effectiveness in U.K. higher education。The International Journal of Higher Education and Educational Planning,36(1),1-19。  new window
5.Swanson, R. A.(1995)。Performance is the Key。Human Resource Development Quaterly,6(2&3),221-229。  new window
會議論文
1.楊巧玲(2001)。知識經濟/商品教育/績效學校:90年代教育市場化的發展與挑戰。知識經濟與教育發展國際學術研討會,47-62。  延伸查詢new window
研究報告
1.田振榮(2002)。建立技專校院提升教學品質指標之研究報告。  延伸查詢new window
2.李隆盛、賴志櫻、張良德、黃進和、林坤誼、鄭國聯(2004)。綜合高中績效指標之建構與檢視研究。  延伸查詢new window
3.康龍魁、陳世良、施能仁(2003)。我國技專院校經營規模、效率與效能之研究。  延伸查詢new window
4.教育部(2002)。技專院校校務基本資料庫。  延伸查詢new window
5.湯堯(2001)。主要國家技專校院教育品質指標系統之比較研究。台北:教育部技術及職業教育司。  延伸查詢new window
學位論文
1.鍾文毅(2003)。利用平衡計分卡發展供應鏈管理關鍵績效指標-德菲法研究(碩士論文)。國立中正大學。  延伸查詢new window
2.池怡純(2003)。企業整合關鍵績效指標之建立與應用(碩士論文)。國立清華大學。  延伸查詢new window
3.柯福富(2003)。以商業智慧系統建構企業營運關鍵績效指標之研究,桃園。  延伸查詢new window
4.陳淑菁(2003)。全球運籌管理關鍵績效指標模式之研究,台北市。  延伸查詢new window
圖書
1.Clemen, R. T.(1996)。Making hard decisions。Belmont, CA:Duxbury Press。  new window
2.教育部(2004)。大學校務評鑑規劃與實施計畫評鑑手冊。台北市:教育部高等教育司。  延伸查詢new window
3.賴春金(2002)。高職幼兒保育科評鑑之研究。台北。  延伸查詢new window
4.Olve, N. G., Roy, J.,、Wetter, M.(1999)。Performance Drivers : A practical guide to using the Banlanced Scorecard。London。  new window
 
 
 
 
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