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題名:跨情境疆界轉移知識之省思:以半導體檢測工程師為例
書刊名:科技管理學刊
作者:李慶芳 引用關係蔡敦浩 引用關係陳泓志
作者(外文):Lee, Ching-fangTsai, Stephen Dun-haoChen, Hung Chih
出版日期:2008
卷期:13:4
頁次:頁31-60
主題關鍵詞:跨疆界實踐理論疆界中介者疆界物件Cross-boundaryPractice theorySpannerBoundary object
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:68
知識轉移是當今企業最關心之議題,各種創新的知識管理系統與制度也應運而生,然而成功轉移知識之案例卻不多見。為何組織內部將知識轉移至新人的效果竟比以往更令人質疑?我們進入田野並沈浸於研究場域,詮釋半導體檢測工程師每日的工作實務,直接與工程師互動來敘說維修戰役,以瞭解新進工程師從維修實務中轉移知識的過程。本文比較過去轉移六吋至八吋晶圓,對比於現在轉移八吋至十二吋晶圓檢測知識給新進工程師的故事,本文有三個研究發現:第一、異常排除的過程歷經偵察、擺盪與浮現等三個實務以跨越情境疆界。第二、敏銳卻缺乏權力的疆界中介者,得同時扮演偵察疆界者、疆界物件製造者與拼圖者等三種的角色。第三、當組織越專業階層化、師徒學習制度越正式化時,反而迫使內部知識移轉之成效每況愈下。本研究以實踐觀點(practice theory)說明異常排除實務的探索過程,藉助疆界管理觀點與此三個跨界實務進行對話;最後,本文從半導體檢測工作實務反思,組織跨界轉移知識所衍生的管理挑戰,也提醒實務界一味追求專業化與規則化的同時,一不小心反而會惡化疆界的溝通與合作,本研究據此提出管理意涵。
期刊論文
1.Levina, N.(2005)。Collaborating on multiparty information systems development projects: A collective reflection-in-action view。Information Systems Research,16(2),109-130。  new window
2.Barley, S. R.(1996)。Technicians in the workplace: Ethnographic evidence for bringing work into organization studies。Administrative Science Quarterly,41(3),410-444。  new window
3.Star, Susan Leigh、Griesemer, James R.(1989)。Institutional ecology, "translations" and boundary objects: Amateurs and professionals in Berkeley's Museum of Vertebrate Zoology, 1907-1939。Social Studies of Science,19(3),387-420。  new window
4.Hargadon, Andrew B.、Sutton, Robert I.(1997)。Technology Brokering and Innovation in a Product Development Firm。Administrative Science Quarterly,42(4),716-749。  new window
5.Hansen, M. T.(2002)。Knowledge Networks: Explaining Effective Knowledge Sharing in Multiunit Companies。Organization Science,13(3),232-248。  new window
6.Orlikowski, W. J.、Hofman, J. Debra(1997)。An improvisational model for change management: The case of groupware Technologies。Sloan Management Review,38(2),11-21。  new window
7.Ancona, D. G.、Caldwell, D. F.(1992)。Bridging the boundary: external activity and performance in organizational teams。Administrative Science Quarterly,37(4),634-665。  new window
8.Carlile, Paul R.(2002)。A pragmatic view of knowledge and boundaries: Boundary objects in new product development。Organization Science,13(4),442-455。  new window
9.Kellogg, K. C.、Orlikowski, W. J.、Yates, J.(2006)。Life in the trading zone: structuring coordination across boundaries in postbureaucratic organizations。Organization Science,17(1),22-44。  new window
10.Orlikowski, Wanda J.(2002)。Knowing in Practice: Enacting a Collective Capability in Distributed Organizing。Organization Science,13(3),249-273。  new window
11.Tyre, M. J.、Von Hippel, Eric(1997)。The situated nature of adaptive learning in organizations。Organization Science,8(1),71-83。  new window
12.Pawlowski, S. D.、Robey, D.(2004)。Bridging user organizations: knowledge brokering and the work of information technology professionals。MIS Quartrly,28(4),645-672。  new window
13.Bechky, Beth A.(2003)。Sharing Meaning Across Occupational Communities: The Transformation of Understanding on a Production Floor。Organization Science: A Journal of the Institute of Management Sciences,14(3),312-330。  new window
14.Carlile, Paul R.(2004)。Transferring, Translating and Transforming: An Integrative Framework for Managing Knowledge across Boundaries。Organization Science,15(5),555-568。  new window
15.Levina, N.、Vaast, E.(2005)。The Emergence of Boundary Spanning Competence in Practice: Implications for Implementation and Use of Information Systems。MIS Quarterly,29(2),335-363。  new window
16.Tushman, Michael L.(1977)。Special Boundary Roles in the Innovation Process。Administrative Science Quarterly,22(4),587-605。  new window
17.Barley, S. R.(1990)。The Alignment of Technology and Structure through Roles and Networks。Administrative Science Quarterly,35(1),61-104。  new window
18.Levina, N.、Vaast, E.(2008)。“Innovating or Doing As Told? Status Differences and Overlapping Boundaries in Offshore Collaboration.”。MIS Quarterly,32(2),307-332。  new window
19.Malhotra, A., Majchrzak, A., Carman, R.,、Lott, V.(2001)。“Radical Innovation without Collocation: A Case Study at Boeing-Rocketdyne”。MIS Quarterly,25(2),229-250。  new window
圖書
1.Cross, R. L.、Parker, A.(2004)。The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations。Harvard Business School Press。  new window
2.Maykut, P.、Morehouse, R.(1994)。Beginning qualitative research: A philosophical and practical guide。The Falmer Press。  new window
3.Clandinin, D. J.、Connelly, F. M.(2000)。Narrative inquiry: Experience and story in qualitative research。San Francisco, CA:Sage。  new window
4.Orr, J. E.(1996)。Talking about Machines: an Ethnography of a Modern Job。Ithaca, N. Y.:ILR Press。  new window
 
 
 
 
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