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題名:網路購物電子履約過程的消費者偏好分析
書刊名:電子商務研究
作者:張東生 引用關係王道行
作者(外文):Chang, Dong-shangWang, Tao-hsing
出版日期:2006
卷期:4:3
頁次:頁345-369
主題關鍵詞:網路購物電子履約聯合分析消費者偏好Internet shoppingE-fulfillmentConjoint analysisConsumer preference
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(3) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:3
  • 共同引用共同引用:0
  • 點閱點閱:20
期刊論文
1.Burt, S.、Sparks, L.(2003)。E-commerce and the retail process: a review。Journal of retailing and consumer service,10(5),275-286。  new window
2.Cao, Y.、Zhao, H.(2004)。Evaluations of e-tailers' delivery fulfillment: Implications of firm characteristics and buyer heterogeneity。Journal of Service Research,6(4),347-360。  new window
3.Chaudhury, A.、Mallick, D. N.、Rao, H. R(2001)。Web channels in e-commerce, Association for Computing Machinery。Communications of the ACM,44(1),99-104。  new window
4.Dawson, J. A.(2001)。Is there a new commerce in Europe?。International Review of Retail Distribution and Consumer Research,11(3),287-299。  new window
5.Green, P. E.、Krieger, A. M.(1992)。An application of a product positioning model to pharmaceutical products。Marketing Science,11,117-132。  new window
6.Green, P. E.、Krieger, A. M.、Wind, Y. J.(2001)。Thirty years of conjoint analysis: reflections and prospects。Interfaces,31(3),56-73。  new window
7.Huamg, A. S.(2003)。Christopher D. Planning an effective Internet retail store。Marketing Intelligence & Planning,21(4),230-238。  new window
8.Lee, H. L.、Whang, S.(2001)。Winning the last mile of e-commerce。Sloan Management Review,42(4),54-62。  new window
9.Long, M.、McMellon, C.(2004)。Exploring the determinants of retail service quality on the Internet。The Journal of Services Marketing,18(1),78-90。  new window
10.Lummus, R. R.、Vokurka, R. J.(2002)。Making the right e-fulfillment decision。Production and Inventory Management Journal,43(1),50-55。  new window
11.Maltz, A.、Rabinovich, E.、Sinha, R.(2004)。Logistics: The Key to e-Retail Success。Supply Chain Management Review,8(3),56-63。  new window
12.Maltz, A.、Rabinovich, E.、Sinha, R.(2005)。Order management for profit on the Internet。Business Horizons,48,113-123。  new window
13.Muffatto, M.、Payaro, A.(2004)。Implementation of e-procurement and e-fulfillment processes: A comparison of cases in the motorcycle industry。International Journal of Production Economics,89,339-351。  new window
14.Nasir, V. A.(2004)。e-Consumer complaints about on-line stores。Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior,17,68-87。  new window
15.Otto, J. R.、Chung, Q. B.(2000)。A framework for cyber-enhanced retailing: Integrating e-commerce retailing with brick-and-mortar retailing。Electronic Markets,10(3),185-191。  new window
16.Peters, J. E.(2000)。Meeting the e-flilfillment challenge。Supply Chain Management Review,4(5),64-70。  new window
17.Pyke, D. F.、Johnson, M. E.、Desmond, P.(2001)。E-fulfillment: it'€™s harder than it looks。Supply Chain Management Review,5(1),26-32。  new window
18.Straub, D.、Klein, R.(2001)。E-competitive transformations。Business Horizons,May./Jun.,3-12。  new window
19.Sullivan, L.(2001)。Mouser consolidating operations new headquarters equipped with latest networking infrastructure。EBN,1277,44-45。  new window
20.Tam, J. M.、Razi, M. A.、Wen, H. J.、Perez, A. A. Jr.(2003)。E-fulfillment: the strategy and operational requirements。Logistics Information Management,16(5),350-362。  new window
21.Thirumalai, S.、Sinha, K. K.(2005)。Customer satisfaction with order fulfillment in retail supply chains: implications of product type in electronic B2C transactions。Journal of Operations Management,23,291-303。  new window
22.Cao, Y.、Gruca, T. S.、Klemz, B. R.(2003)。Internet pricing, price satisfaction, and customer satisfaction。International Journal of Electronic Commerce,8(2),31-50。  new window
23.Wolfinbarger, Mary F.、Gilly, Mary C.(2001)。Shopping Online for Freedom, Control, and Fun。California Management Review,43(2),34-55。  new window
24.Grewal, D.、Iyer, G. R.、Levy, M.(2004)。Internet retailing: enablers, limiters and market consequences。Journal of Business Research,57(7),703-713。  new window
25.Urban, G. L.、Sultan, F.、Qualls, W. J.(2000)。Placing trust at the center of your internet strategy。Sloan Management Review,42(1),39-48。  new window
26.Porter, M. E.(2001)。Strategy and the Internet。Harvard Business Review,79(3),62-78。  new window
27.Quelch, John A.、Klein, Lisa R.(1996)。The Internet and International Marketing。Sloan Management Review,37(3),60-77。  new window
28.Cattin, P.、Wittink, D. R.(1982)。Commercial use of conjoint analysis: A survey。Journal of Marketing,46(3),44-53。  new window
29.Green, P. E.、Srinivasan, V.(1978)。Conjoint analysis in consumer research: Issues and outlook。Journal of Consumer Research,5(2),103-123。  new window
30.Cadotte, Ernest R.、Woodruff, Robert B.、Jenkins, Roger L.(1987)。Expectations and Norms in Models of Consumer Satisfaction。Journal of Marketing Research,24(3),305-314。  new window
31.Reichheld, Frederick F.、Schefter, Phil(2000)。E-loyalty: Your secret weapon on the web。Harvard Business Review,78(4),105-113。  new window
32.Doney, Patricia M.、Cannon, Joseph P.(1997)。An Examination of the nature of trust in buyer-seller relationships。Journal of Marketing,61(2),35-51。  new window
33.Wolfinbarger, Mary F.、Gilly, Mary C.(2003)。ETailQ: dimensionalizing, measuring and predicting etail quality。Journal of Retailing,79(3),183-198。  new window
34.Bart, Yakov、Shankar, Venkatesh、Sultan, Fareena、Urban, Glen L.(2005)。Are the drivers and role of online trust the same for all web sites and consumers? A large-scale exploratory empirical study。Journal of Marketing,69(4),133-152。  new window
35.Zeithaml, Valarie A.、Parasuraman, Ananthanarayanan、Malhotra, Arvind(2002)。Service quality delivery through Web sites: A critical review of extant knowledge。Journal of the Academy of Marketing Science,30(4),362-375。  new window
36.Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service quality。Journal of Retailing,64(1),12-40。  new window
研究報告
1.Zeithaml, Valarie A.、Parasuraman, Ananthanarayanan Parsu、Malhotra, Arvind(2000)。A conceptual framework for understanding e-service quality: Implications for future research and managerial practice。Marketing Science Institute。  new window
圖書
1.黃俊英(2004)。行銷管理:策略件的觀點。台北:華泰文化事業股份有限公司。  延伸查詢new window
2.Green, P. E.、Wind, Y.(1973)。Multiattribute decision in marketing: A measurement approach。Hinsdal Ill:Drydenpress。  new window
3.Hair, Joseph F. Jr.、Anderson, Rolph E.、Tatham, Ronald L.、Black, William C.、Babin, Barry J.(1998)。Multivariate data analysis。Prentice-Hall, Inc.。  new window
4.Kalakota, Ravi、Whinston, Andrew B.(1997)。Electronic Commerce: A Manager's Guide。Addison-Wesley Publishing Company, Inc.。  new window
5.Kotler, Philip(1997)。Marketing Management: Analysis, Planning, Implementation, and Control。Prentice-Hall。  new window
其他
1.(1998)。eStats,http://www.cmaiketer.com/estats/usage reason online.html。  new window
2.Jorgensen, B.(1999)。Cataloging change,Reading, MA:Addison Wesley。  new window
3.U.S. Census Bureau(2005)。e-Commerce 2003 Highlights,http://www.census.gov/eos/www/papers/2003/2003finaltext.pdf。  new window
 
 
 
 
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