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題名:民宿主人的經營動機如何影響主客關係?--以臺灣民宿協會會員為對象
書刊名:鄉村旅遊研究
作者:許秉翔潘名芳
作者(外文):Hsu, Ping-hsiangPeng, Ming-feng
出版日期:2009
卷期:3:1
頁次:頁53-70
主題關鍵詞:民宿主客關係經營動機臺灣Bed and breakfastHost-guest relationsMotivationTaiwan
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:5
  • 點閱點閱:136
本文主要是從民宿主人的經營動機出發,參考Lynch(1998)的分類將之歸類成經濟、教育、社會心理、商業與資源利用、其他等五種不同的類型,以郵寄問春為調查研究方法,藉由統計分析探討其對主客關係互動模式的影響。在研究設計上,本文係以台灣鄉村民宿發展協會的會員作為調查對象。研究結論發現:一、民宿主人的經營動機以經濟層面比例最高,社會心理層面次之,第三位則是商業與資源利用層面;二、民宿的主客互動的意願與密度均較高。但是那些設立民宿的動機主要是在家料理家務與運用空房資源的民宿主人,不傾向和遊客保持聯繫;三、民宿主人和住客保持聯絡的行為對回遊率有顯著的影響,但是民宿主人主動與住客聊天、親自帶領住客體驗則否。
The key motivations of B&B owners are classified into five types, including economic, educational, socio-psychological, business and resource efficiency, others' motives, in this paper. These classifications are used to identify how they affect the host-guest relations. The authors use the members of Taiwan Rural Bed and Breakfast Association to be our samples. Mailing questionnaire survey method is adopted. Three main findings are identified. First, according to the classification of Lynch (1998), the highest percentage is economic motive, the second is socio-psychological motive, and the third is commercial motive. Second, related to host-guest relations, the owners of B&Bs have higher interaction frequency with their guests than other accommodation types. However, some owners, who have motives of working and housekeeping at home and managing vacant rooms effectively, are not willing to get further contact with tourists after they return home. Third, if B&B owners do keep contact with tourists, their repeated visit rate is higher than the others. But the other two host-guest interaction patterns, chat with tourists and interpret local characteristics to tourists, are not correlated with repeated visit rate.
期刊論文
1.劉健哲、林碧釧(20071200)。臺灣民宿發展之問題與對策。鄉村旅遊研究,1(2),39-60。new window  延伸查詢new window
2.Stringer, Peter F.(1981)。Hosts and Guests: the Bed and Breakfast Phenomenon。Annals of Tourism Research,8(3),357-376。  new window
3.Aramberri, Julio(2001)。The host should get lost。Annals of tourism research,28(3),738-761。  new window
4.Cawley, Mary、Gillmor, Desmond A.(2008)。Integrated Rural Tourism: Concepts and Practice。Annals of Tourism Research,35(2),316-337。  new window
5.Emerick, Robert、Emerick, Carol(1994)。Profiling American Bed and Breakfast Accommodations。Journal of Travel Research,32(4),20-25。  new window
6.Getz, Donald、Carlsen, Jack(2000)。Characteristics and goals of family and owner-operated businesses in the rural tourism and hospitality sectors。Tourism management,21,547-560。  new window
7.Getz, Donald、Petersen, Tage(2005)。Growth and profit-oriented entrepreneurship among family business owners in the tourism and hospitality industry。International Journal of Hospitality Management,24(2),219-242。  new window
8.Lynch, Paul(1998)。Female micro-entrepreneurs in the host family sector: key motivations and socio-economic variables。Hospitality management,17,319-342。  new window
9.McGeHee, Nancy、Kim, Kyungmi、Jennings, Gayle(2007)。Gender and motivation for agri-tourism entrepreneurship。Tourism management,28(1),280-289。  new window
10.Morrison, Alastair、Pearce, Philip、Moscardo, Gianna、Nadkami, Nandini、O'Leary, Joseph(1996)。Special accommodation: definition, markets served, and role in tourism development。Journal of travel research,35(1),18-26。  new window
11.鄧之卿、陳麗貞、楊舒涵、蕭淑華(20031200)。農村民宿市場及旅客特性之研究。農業推廣學報,20,81-101。  延伸查詢new window
12.歐聖榮、姜惠娟(19970600)。休閒農業民宿旅客特性與動機之研究。觀光研究學報,3(1),1-14。  延伸查詢new window
13.Fleischer, Aliza、Pizam, Abraham(1997)。Rural Tourism in Israel。Tourism Management,18(6),367-372。  new window
14.陳清淵(20021000)。從民宿管理辦法看民宿經營的未來發展。農業經營管理會訊,33,21-23。  延伸查詢new window
圖書
1.鄭健雄、吳乾正(2007)。渡假民宿管理。臺北縣:全華圖書。  延伸查詢new window
2.Page, Stephen J.、Connell, Joanne、尹駿(2007)。現代觀光:綜合論述與分析。臺北市:新加坡商湯姆生亞洲私人有限公司臺灣分公司。  延伸查詢new window
圖書論文
1.Butler, Richard、Hall, Michael、Jenkins, John(1998)。Introduction。Tourism and recreation in rural areas。England:John Wiley & Sons Ltd。  new window
2.Roberts, Lesley(2002)。Farm tourism- its contribution to the economic sustainability of Europe's countryside。Sustainable tourism: a global perspective。Oxford:Butterworth-Heinemann Press。  new window
 
 
 
 
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