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題名:以層級分析法分析影響廣告效益的重要因素
書刊名:全球商業經營管理學報
作者:蔡政宏 引用關係莊翊健
作者(外文):Cai, Jheng-hongJhuang, Yi-jian
出版日期:2011
卷期:3
頁次:頁67-77
主題關鍵詞:廣告效益個人主觀偏好潛在記憶廣告設計文化價值層級分析法Advertising effectivenessSubjective preferencePotential memoryAdvertising designCultural valueAHP
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隨著時間的推移、科技技術的日新月異、媒體型態的改變,消費者的消費習慣與以往有所不同,市場環境已由過去的生產導向轉變為行銷導向。企業不再像以前只著重於生產面,更逐漸開始著重於產品的推廣。為了推廣產品,最常使用的方式就是利用廣告。且近年來許多研究發現廣告是影響消費者行為的主要因素,企業可以利用廣告將具有代表性的產品或服務傳達給消費者藉以創造知名度,進而幫助企業提高銷售收入。雖然有許多廣告擁有傑出成功的表現,卻有更多的廣告未能達到預期效果。本研究的主要目的在於探討影響廣告效益的重要因素項目與重要性排序。研究方法採用層級分析法,以具代表性的消費者與專家為主要研究對象。研究結果發現影響廣告效益的主要因素分別為個人主觀偏好、潛在記憶、廣告設計以及文化價值觀。其中又以「個人主觀偏好」重要程度最高,而在整體權重排序中前五項細部指標依序分別為對產品的印象、廣告類型、知名的代言人、女性主角、對廣告的第一印象等,前五大因素合計權值高達0.634,足以顯示此五大因素的關鍵影響力,研究結果並可作為廣告實務工作者或銷售人員制定廣告決策之重要參考依據。
Following the change of time, ever-changing technologies and media types, the consumption habits of consumers are quite different from the past and the market environment has changed from production-oriented model to marketing-oriented model. Companies nowadays no longer only focus on the production but gradually give importance to product promotions. The most common method for promoting a product is by advertising. Recently, many studies have found that advertising is the main factor affecting consumer behavior. Companies can take advantage of advertising to promote their most representative products or services to consumers to increase the company's popularity and increase the company sales. Although many successful ads have outstanding performances, more ads have not obtained the desired results.This study mainly explores on the factors affecting advertising effectiveness and its order of importance. This research used AHP method and the consumers and experts are randomly selected as respondents. The results showed that the main factors include subjective preference, potential memory, advertising design and cultural values. ”Subjective preference” is the most important factor where the top five index of the overall weight are the product image, advertising type, endorser, leading actress and the first impression on the advertisement, respectively. The weighted value of the top five factors reached 0.634. This shows the importance of the effect of the five key factors. The results of this study can serve as an important reference for advertising practitioners or sales staff in making decisions.
期刊論文
1.Ambler, T.、Burne, T.(1999)。The impact of affect on memory of advertising。Journal of Advertising Research,39(2),25-34。  new window
2.Hofstede, Geert H.(1983)。National cultures in four dimensions: A research-based theory of cultural differences among nations。International Studies of Management & Organization,13(1/2),46-74。  new window
3.McCracken, Grant(1989)。Who is the celebrity endorser? Cultural foundations of the endorsement process。Journal of Consumer Research,16(3),310-321。  new window
4.Hofstede, G.、Bond, M. H.(1984)。Hofstede's Culture Dimensions: An Independent Validation Using Rokeach's Value Survey。Journal of Cross-Cultural Psychology,15(4),417-433。  new window
5.Mehta, A.(1994)。How Advertising Response Modeling (Arm) Can Increase Ad Effectiveness。Journal of Advertising Research,34(3),62-74。  new window
6.Muehling, D. D.、Stem, Jr. D. E.、Raven, P.,(1989)。Comparative advertising: Views from advertisers, agencies, media, and policy makers。Journal of Advertising Research,29(5),39-48。  new window
7.Wyer, R. S. Jr.(2002)。Language and Advertising Effectiveness: Mediating Influences of Comprehension and Cognitive elaboration。Psychology & Marketing,19(7),693-712。  new window
8.Yelkur, R.、Tomkovick, C.、Traczyk, P.(2004)。Super bowl advertising effectiveness: Hollywood finds the games golden。Journal of Advertising Research,44(1),143-159。  new window
9.Chline, T. W.、Altesch, M. B.、Kellaris, J. J.(2003)。When does humor enhance or inhibit Ad responses? The moderating role of the need for humor。Journal of Advertising,32(3),31-45。  new window
10.Choi, Y. K.、Miracle, G. E.(2004)。The effectiveness of comparative advertising in Korea and the United States。Journal of Advertising,33(4),75-87。  new window
學位論文
1.趙玉琪(2006)。廣告之中央路徑與周邊路徑決策對消費者品牌態度之影響(碩士論文)。逢甲大學,臺中。  延伸查詢new window
2.林麗如(2010)。利用後設與模糊層級分析法揲討影響廣告效果關鍵因素之研究(碩士論文)。正修科技大學。  延伸查詢new window
3.柯鈺軒(2009)。應用模糊層級分析法探討影響電信業「顧客--公司認同」之重要因素(碩士論文)。正修科技大學。  延伸查詢new window
4.廖榮文(1999)。品牌概念形象與廣告訴求對廣告效果之影響(碩士論文)。東吳大學,臺北市。  延伸查詢new window
5.李光勳(2004)。廣告代言人與代言品牌的形象差異性及代言人可信度對廣告效果影響之研究(碩士論文)。東吳大學。  延伸查詢new window
6.林聖淵(2006)。不同世代偏好品牌之廣告訊息分析:品牌年輕化的訊息建議。國立交通大學。  延伸查詢new window
7.涂克明(2006)。品牌概念形象舆廣告訴求方式對廣告效果之影響。東吳大學。  延伸查詢new window
8.鄒家慶(2000)。臺語應用於平面廣告標題之現況及傳達效率。國立台灣科技大學。  延伸查詢new window
9.蔡宜靜(1999)。不同廣告類型與產品涉入對廣告效果之影響--以運動鞋、運動飲料平面廣告為例。國立體育學院。  延伸查詢new window
圖書
1.劉毅志(1992)。廣告學。台北市:國立空中大學。  延伸查詢new window
2.Kotler, Philip、Armstrong, Gary(1996)。Principles of Marketing。Englewood Cliffs, NJ:Prentice-Hall International, Inc.。  new window
3.曾光華(2004)。行銷管理:理論解析與實務應用。臺北市:前程企業管理有限公司。  延伸查詢new window
4.謝文雀、Blackwell, R. D.、Miniard, P. W.、Engel, J. F.(2001)。消費者行為。台北:華泰文化事業公司。  延伸查詢new window
5.Armstrong, Gary、Kotler, Philip、方世榮(1997)。行銷學原理。臺北:東華書局。  延伸查詢new window
6.Hawkins, D. I.、Mothersbaugh, D. L.、Best, R. J.(2007)。Consumer Behavior: Building Marketing Strategy。McGraw-Hill/Irwin。  new window
7.Aaker, David A.、Equity, M. B.(1991)。Managing Brand Equity: Capitalizing on the Value of a Brand Name。Free Press。  new window
8.Engel, J. F.、Blackwell, R. D.、Miniard, P. W.(1995)。Consumer behavior。The Dryden。  new window
9.樊志育(1990)。廣播電視廣告學。台北:三民書局。  延伸查詢new window
10.蔡焜霖(1993)。新廣告心理。台北。  延伸查詢new window
11.Hawkins, Dell、Mothersbaugh, David L.、Best, R. J.、洪光宗、洪光遠、朱志忠(2008)。消費者行為。台北:東華書局股份有限公司。  延伸查詢new window
12.黃朝泰(2001)。實用廣告學。台北。  延伸查詢new window
13.楊中芳(1994)。廣告的心理學原理:探討廣告背後的心理歷程。台北。  延伸查詢new window
14.Jacoby, J.、Lee, R. B.(1984)。Nonanalytic Cognition: Memory, Perception, and Concept Learning。Psychology of Learning and Motivation。New York。  new window
 
 
 
 
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