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題名：Improving Undergraduate Teaching in Taiwan: Examining Perceived Gaps between Faculty and Students
書刊名：高教評鑑
作者：Chang, Dian-fu／Yeh, Chao-chi／Chang, Hsiao-chi
出版日期：2011
卷期：5:2
頁次：頁1-18
主題關鍵詞：Teaching quality；Service quality gap；Higher education；Teaching evaluation
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:13
期刊論文
1.Ho, A.、Watkins, D.、Kelly, M.(2001)。The conceptual change approach to improving teaching and learning: An evaluation of a Hong Kong staff development programme。Higher Education，42，143-169。  new window
2.Parasuraman, A. P.、Zeithaml, Valarie A.、Berry, Leonard L.(1985)。A Conceptual Model of Service Quality and Its Implication for Future Research。Journal of Marketing，49(4)，41-50。  new window
3.Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service quality。Journal of Retailing，64(1)，12-40。  new window
4.Jones, J.(1989)。Students’ ratings of teacher personality and teaching competence。Higher Education，18，551-558。  new window
5.Vidal, J.、Quintanilla, M. A.(2000)。The teaching and research relationship within an institutional evaluation。Higher Education，40，211-229。  new window
6.Astin, A. W.(1999)。Student involvement: A development theory for higher education。Journal of College Student Development，40，518-529。  new window
7.Patrick, W. J.、Stanley, E. C.(1998)。Teaching and research quality indicators and the shaping of higher education。Research in Higher Education，39(1)，19-41。  new window
圖書
1.Cohen, J.(1988)。Statistical power and analysis for the behavioral sciences。Hillsdale, NJ：Lawrence Erlbaum Associates。  new window
2.Gronroos, Christian(1982)。Strategic Management and Marketing in the Service Sector。Swedish School of Economics and Business Administration。  new window
3.Wilson, J. D.(1988)。Appraising teaching quality。Hodder and Stoughton。  new window
4.Ministry of Education(2005)。Operating manual of Teaching Excellence Project for Universities in 2005。Taipei,Taiwan。  new window
5.Ministry of Education(2006)。Operating manual of Teaching Excellence Project for Universities in 2006。Taipei, Taiwan。  new window
其他
1.Ministry of Education(2007)。Teaching excellence project for universities--Initiative and task force，http://www.csal.fcu.edu.tw/Edu/。  new window
2.National Institute of Standards and Technology(2008)。Baldrige national quality program 2008: The 2008 education, criteria for performance excellence，http://www.nist.gov/baldrige/。  new window
3.Vovici Blog(2009)。Service quality gap model，http://blog.vovici.com/blog/bid/18271/Service-Quality-Gap-Model。  new window
 
 
 
 
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