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題名:澎湖旅遊業推行電子商務的實證研究
書刊名:島嶼觀光研究
作者:黃飛飛黃凱明紀賢標王敬平余倢妮王貴櫻劉秀嬋
作者(外文):Huang, Fei-feiHuang, Kai-mingChi, Hsien-piaoWang, Ching-pingYu, Chien-niWang, Kuei-yingLiu, Hsiu-chan
出版日期:2012
卷期:5:2
頁次:頁37-48
主題關鍵詞:澎湖旅遊電子商務推廣期望確認模型實證研究Penghu travelE-commerce promotionExpectation confirmation theoryECTEmpirical research
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:34
電子商務已被認為是新的一種推廣管道,他在旅遊業中的應用也逐漸引起了眾多學者的研究興趣,澎湖是臺灣著名的旅遊勝地,但在中國大陸地區的知名度卻不盡人意。本文從電子商務的角度出發,考慮使用專業旅遊網站吸引更多的陸客到澎湖旅遊,對用戶的有效使用進行實證分析。研究以期望模型為理論基礎,利用感知趣味性、感知易用性和感知轉換成本三個影響因素,通過結構方程式構建了研究模型和假設,針對廈門的旅遊者發放了調查問卷,用SPSS和AMOS軟體對問卷資料進行分析,驗證結果支持了絕大多數假設,且有較好的解釋能力。研究最後提出了研究的管理啟示,以及後續研究的建議。
E-commerce has been recognized a new promotion channel in the tourism industry. And it has been interested by many researchers. Penghu is a Taiwan's famous tourist attractions, but it is unknown by tourist who live in Chinese mainland. This research consider that a professional travel site is attractive for tourists who want to Penghu, so Considered the Expectation Confirmation Theory(ECT), the study built a conceptual model about the continuance usage of Penghu tourist e-commerce. In order to provide some advice to service operator of Penghu tourist industry, this paper explored two influence factor: perceived playfulness and perceived ease of use. Based on empirical research, we found the continuance usage is influenced by perceived playfulness, perceived usefulness, perceived ease of use. And the hypothesis, that satisfaction directly influences continuance usage, is not established. And this study used data are from Xiamen, the statistical software are SPSS and AMOS. Eventually, several suggestions are given to Penghu tourist industry, and some new research directions are also given.
期刊論文
1.Hsu, M.-H.、Chiu, C.-M.(2004)。Predicting Electronic Service Continuance with a Decomposed Theory of Planned Behaviour。Behaviour & Information Technology,23(5),359-373。  new window
2.Wu, J.-J.(2004)。Influence of market orientation and strategy on travel industry performance: an empirical study of e-commerce in Taiwan。Tourism management,25(3),357-365。  new window
3.Lin, C. S.、Wu, S.、Tsai, R. J.(2005)。Integrating perceived playfulness into expectationconfirmation model for web portal context。Information & Management,42(5),683-693。  new window
4.Buhalis, D.(1998)。Strategic use of information technologies in the tourism industry。Tourism Management,19(5),409-421。  new window
5.Hayashi, A.、Chen, C.、Ryan, T.、Wu, J.(2004)。The role of social presence and moderating role of computer self efficacy in predicting the continuance usage of e-learning systems。Journal of Information Systems Education,15(2),139-154。  new window
6.Davis, Fred D.、Bagozzi, Richard P.、Warshaw, Paul R.(1989)。User acceptance of computer technology: A comparison of two theoretical models。Management Science,35(8),982-1003。  new window
7.Oliver, Richard L.(1980)。A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions。Journal of Marketing Research,17(4),460-469。  new window
8.Davis, Fred D.(1989)。Perceived Usefulness, Perceived Ease of Use, & User Acceptance of Information Technology。MIS Quarterly,13(3),319-340。  new window
9.李莉、王靜(2008)。從“觀望著”到“購買者”—中國旅遊電子商務消費者購買決策行為探析。旅遊學刊,25(5),49-56。  延伸查詢new window
10.陳瑤、邵培吉(2010)。資訊系統持續使用的實證研究。管理學家,4,56-69。  延伸查詢new window
11.Bhattacherjee, A.(2001)。Understanding information system continuance: an expectation confirmation model。MIS quarterly,25(3),351-370。  new window
12.Moon, J. W.、Kim, Y. G.(2001)。The TAM for a world-wide Web context。Information & Management,38(4),217-230。  new window
13.Chen, C. F.(2006)。Identifying significant factors influencing consumer trust in an online travel site。Information Technology & Tourism,8(3),197-214。  new window
14.Hong, S.、Kim, J.、Lee, H.(2008)。Antecedents of use continuance in information system: toward an integrative view。The journal of computer information system,48(3),61-73。  new window
15.Ajzen, I.(1987)。Attitudes, traits, and actions: dispositional prediction of behavior therapy in personality and social psychology。Andante in experimental social psychology,20,1-63。  new window
會議論文
1.Hong, S.、Lee, H.(2005)。Antecedents of use continuance for information system。KMIS International Conference。  new window
圖書
1.Deci, Edward、Ryan, Richard(1985)。Intricic Motivation and Self-determination。New York, NY:Plenum Press Publishing Co.。  new window
2.Fishbein, M.、Ajzen, I.(1980)。Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research。Addison-Wesley。  new window
 
 
 
 
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