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題名:The Study of Business Excellence for Project-Based Organizations
書刊名:品質學報
作者:陳啟光歐蜜雪張君儀
作者(外文):Chen, Chi-kuangKatty Michelle Ortiz RivasJang, Jiun-yi
出版日期:2013
卷期:20:1
頁次:頁91-114
主題關鍵詞:專案為基的組織關鍵成功因素歐洲卓越模式PBOsProject-based organizationsCritical success factorsEFQM excellence modelEuropean foundation for quality management
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:14
企業以專案式組織(Project-Based Organizations, PBOs)的運作模式來因應外在高度競爭的環境,已成為新觀念與風潮。然而,近幾年許多研究相繼指出PBOs運用於傳統組織架構中會面臨到許多困難。有鑑於此,本文主要目的係嘗試建構以專案式組織為基的卓越經營模式,亦即將卓越經營模式與PBOs結合,發展最適的衡量工具,讓PBOs的認知與應用更趨於全面性與完整性。為達此目的,本研究首先回顧PBOs之相關文獻,找尋關鍵成功因素並加以彙整;其次,將PBOs的關鍵成功因素與歐洲卓越模式進行差異比較,並進一步發展以專案式組織為基的卓越經營模式與衡量工具;最後,藉由實際案例來展示模式與工具的運用,以供實務應用者之參考。上述模式之建構與展示內容於本文有進一步闡述。
A review of the previous literature in relation to project management found that enterprises have promoted the use of Project-based Organizations (PBOs) models in response to the highly competitive business environment. However, the recent studies argued that PBOs display a number of weaknesses when they are set in the traditional organizational structures. In order to widen the perspective of PBOs and adopt more appropriate organizational models for them, this study focuses on a study of business excellence for PBOs and develops an instrument to evaluate the degree of excellence for this type of organizations. To achieve this research objective, the critical success factors of PBOs are firstly reviewed and summarized. A comparison between those critical success factors and the criteria in EFQM (European Foundation for Quality Management) excellence model is then made for the development of the model and the instrument proposed in this study. Finally, a case study is conducted to demonstrate the use of the proposed instrument. The result showed it is useful in evaluating the degree of excellence for PBOs and identifying the areas for improvement.
期刊論文
1.Bresnen, M.、Goussevskaia, A.、Swan, J.(2005)。Organizational routines, situated learning and processes of change in project-based organizations。Project Management Journal,36(3),27-41。  new window
2.Dahlgaard-Park, S. M.、Dahlgaard, J. J.(2010)。Organizational learnability and innovability。International Journal of Quality and Service Sciences,2(2),153-174。  new window
3.Egginton, B.(1996)。Multi-national consortium based projects: improving the process。International Journal of Project Management,14(3),169-172。  new window
4.Hobday, M.(2000)。The project-based organization: an ideal form for managing complex products and systems。Science and Technology Policy Research,29(7/8),871-893。  new window
5.Huemann, M.、Keegan, A. E.、Turner, R. J.(2007)。Human resource management in the projectoriented company: a review。International Journal of Project Management,25(3),315-323。  new window
6.Muller, R.、Turner, J. R.(2007)。Matching the project manager'€™s leadership style to project type。International Journal of Project Management,25(1),21-32。  new window
7.Orwig, R. A.、Brennan, L. L.(2000)。An integrated view of project and quality management for project-based organizations。International Journal of Quality & Reliability Management,17(4/5),351-363。  new window
8.Thiry, M.(2008)。Creating project-based organizations to deliver value。PM World Today,10(3),1-6。  new window
9.Thiry, M.、Deguire, M.(2007)。Recent developments in project-based organizations。International Journal of Project Management,25(7),649-658。  new window
10.Westerveld, E.(2003)。The project excellence model: linking success criteria and critical success factors。International Journal of Project Management,21(6),411-418。  new window
11.Wong, P. S. P.、Cheung, S. O.(2004)。Trust in construction partnering: views from parties of the partnering dance。International Journal of Project Management,22(6),437-446。  new window
12.Lindkvist, L.(2004)。Governing project-based firms: Promoting market-like processes within hierarchies。Journal of Management and Governance,8(1),3-25。  new window
學位論文
1.DyReyes, J.(2008)。Strategic Project Management: Aligning Strategic Business Objectives with Project Management Strategy(碩士論文)。University of Oregon,Eugene, OR。  new window
2.Vessal, S.(2010)。Partnership Management in Project Based Companies: The Case of Iranian OGP Industry(博士論文)。Blekinge Institute of Technology,Karlskrona, Sweden。  new window
圖書
1.Porter, L. J.、Tanner, S. J.(2004)。Assessing Business Excellence: A Guide to Business Excellence and Self-assessment。Oxford, UK:Butterworth-Heinemann。  new window
2.Mintzberg, Henry(1979)。The Structuring of Organizations: A Synthesis of the Research。Prentice-Hall。  new window
其他
1.Alagse(200912)。Fundamental concepts of excellence: people development and involvement,http://www.alagse.com/be/be7.php。  new window
2.European Foundation for Quality Management(200903)。The EFQM excellence model,http://www.efqm.org/en/Home/aboutEFQM/Ourvaluesandmodels/。  new window
3.Rozman, R.(201105)。Project management and process-based organization,http:// www.zulanas.lt/index.php?page_id=35。  new window
4.Skogmalm, M.(201006)。Project-based organizations: strengths & weaknesses,http:// www.essays.se/essay/322b189ca0/。  new window
 
 
 
 
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