文化創意團隊之團隊內衝突、團隊學習與團隊創新之研究_

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題名：	文化創意團隊之團隊內衝突、團隊學習與團隊創新之研究
書刊名：	樹德科技大學學報
作者：	楊濱燦／林雅婷
作者(外文)：	Yang, Bin-tsann／Lin, Ya-ting
出版日期：	2013
卷期：	15:2
頁次：	頁1-22
主題關鍵詞：	團隊內衝突；團隊學習；團隊創新；Intra-group conflict；Team learning；Team innovation
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(0) 博士論文(1) 專書(0) 專書論文(0) 排除自我引用:0 共同引用:0 點閱:0

隨著全球市場日漸增加的競爭以及技術持續的進步與變化，企業唯有不斷運用創新來創造價值，才能追求組織卓越。但創新活動攸關人與人之間的互動關係，因此，不可避免地容易發生團隊內衝突。而團隊成員是否能夠藉由團隊內衝突來提升成員之間討論錯誤的意願、分享資訊的頻率，來增加團隊學習的效果，進而影響團隊創新的產生，是企業團隊需面對的議題之一。因此，本研究以團隊內衝突為自變項，團隊創新為因變項，並以團隊學習為中介變項，來探討變項間之關係。本研究樣本為文化創意產業的創意團隊，取得262份横斷面的有效樣本問卷資料。研究結果發現：1.關係衝突與程序衝突對團隊創新呈顯著之負向影響性；2.任務衝突對團隊創新具顯著之正向影響效果；3.團隊學習為團隊內衝突與團隊創新間之中介變項。

以文找文

Global market gradually competition and technology continues to change, the enterprise continuously makes innovation to create value in pursuit of organizational excellence. But innovation activities in respect of the mutual relationship, therefore inevitably conflict prone team. While team members are able to discuss errors, sharing information, increase team learning, then influence the team innovation is the problem that enterprise team needs to face. So, this research in order to change one by oneself with intra-group conflict, probe into the intra-group conflict through team learning intermediary, influence the relation of team innovation. This research sample target in research and development of the cultural intention industry, get the effective samples of 262 points of cross sections, examination and analysis result coming back through the level are found: 1.Relationship conflict and process conflict have negative effect on team innovation; 2.Task conflict has positive effect on team innovation; 3.Team learning has intervening effect on the relationship between intra-group conflict and team innovation.

以文找文

期刊論文
1.	De Dreu, C. K. W.、van Vianen, A. E. M.(2001)。Managing relationship conflict and the effectiveness of organizational teams。Journal of Organizational Behavior，22(3)，309-328。
2.	Cosier, R.、Rose, G.(1977)。Cognitive conflict and goal conflict effects on task performance。Organizational Behavior and Human Performance，19(2)，378-391。
3.	Andrews, Jonlee、Smith, Daniel C.(1996)。In Search of the Marketing Imagination: Factors Affecting the Creativity of Marketing Programs for Mature Products。Journal of Marketing Research，33(2)，174-187。
4.	Baron, R. A.(1991)。Positive effects of conflict: A cognitive perspective。Employee Responsibilities Rights Journal，4，25-36。
5.	Jehn, K. A.(1995)。A Multi-method examination of the benefits and detriments of intragroup conflict。Administrative Science Quarterly，40(2)，256-283。
6.	Putnam, L. L.(1994)。Productive Conflict: Negotiation as Implicit Coordination。International Journal of Conflict Management，5，285-299。
7.	Watkins, K. E.、Ellinger, A. D.、Valentine, T.(1999)。Understanding support for innovation in a large-scale change effort: The manager-as-instructor approach。Human Resource Development Quarterly，10(1)，63-77。
8.	Bunderson, J. S.、Sutcliffe, K. M.(2003)。Management Team Learning Orientation and Business Unit Performance。Journal of Applied Psychology，88(3)，552-560。
9.	Jehn, K. A.(1997)。A qualitative analysis of conflict types and dimensions in organizational groups。Administrative Science Quarterly，42(3)，530-557。
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13.	West, M. A.(2002)。Sparkling fountains or stagnant ponds: An integrative model of innovation implementation in work groups。Applied Psychology: An International Review，51(3)，355-424。
14.	Edmondson, A. C.(1999)。Psychological Safety and Learning Behavior in Work Teams。Administrative Science Quarterly，44(2)，350-383。
15.	Deutsch, M.(1969)。Conflict: Productive and destructive。Journal of Social Issues，25(1)，7-41。
16.	Stata, Ray(1989)。Organizational Learning: The Key to Management Innovation。Sloan Management Review，30(3)，63-75。
17.	Surra, Catherine A.、Longstreth, M.(1990)。Similarity of outcomes, interdependence, and conflict in dating relationships。Journal of Personality and Social Psychology，59(3)，501-516。
18.	Dougherty, D.、Hardy, C.(1996)。Sustained product innovation in large, mature organizations: overcoming innovation-to-organization problems。Academy of Management Journal，39(5)，1120-1153。
19.	Crossan, Mary M.、Lane, Henry W.、White, Rodrick E.(1999)。An organizational learning framework: From intuition to institution。Academy of Management Review，24(3)，522-537。
20.	Garten, J. E.(19980323)。Why the global economy is here to stay。Business Week，1998(Mar.)。
21.	Jackson, S. E.(1991)。Team composition in organizational settings: Issues in managing an increasingly diverse work force。Group process and productivity，22(2)，138-173。
22.	Janssen, O.(2000)。Fairness perceptions as a moderator in the curvilinear relationships between job demands, and job performance and job satisfaction。Academy of Management Journal，44(5)，1039-1050。
23.	Schilling, M. A.(2002)。Technology success and failure in winner take all market: The impact of learning orientation, timing, and network externalities。Academy of Management Journal，45(2)，387-398。
24.	Schwenk, C.、Cosier, R.(1993)。Effects of consensus and Devil's advocacy on strategic decision-making。Journal of Applied Psychology，23(1)，126-139。
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學位論文
1.	劉得鵬(2004)。華人組織中的關係衝突與任務衝突：衝突層次與和諧性格的角色(碩士論文)。國立臺灣大學。延伸查詢
2.	蔡靜婷(2000)。工作團隊多元化、衝突與任務績效之相關性研究(碩士論文)。國立中正大學。延伸查詢
3.	董怡君(2003)。團隊多元化及衝突對團隊學習行為的影響(碩士論文)。國立中央大學。延伸查詢
4.	Kurtzberg, T. R.(2000)。Creative Styles and Teamwork: Effects of Coordination and Conflict on Group Outcomes(博士論文)。Northwestern University，Chicago, IL。

圖書
1.	Boyett, J. H.、Conn, H. P.(1991)。Workplace 2000:The revolution reshaping American business。New York：Dutton。
2.	Janis, I. L.(1989)。Crucial Decisions: Leadership in Policymaking and Crisis Management。The Free Press。
3.	Quinn, J. B.(1992)。Intelligent enterprise。New York：Free Press。
4.	Coser, Lewis A.(1956)。The Functions of Social Conflict。Free Press。
5.	Leithwood, K.、Aitken, R.、Jantzi, D.(2001)。Making school smarter--a system for monitoring school and district progress。Californian：Corwin Press。
6.	Christiansen, J. A.(2000)。Building the innovative organization: Management systems that encourage innovation。New York：MacMillan。
7.	Fransman, M.(1999)。Visions of innovation: The firms and Japan。New York：Oxford University。
8.	Drucker, P. F.(1995)。Innovation and entrepreneurship: Practice and principles。New York：Harper Business。
9.	Kanter, R. M.(1988)。The change masters。New York：Simon & Schuster。
10.	Thomas, K. W.(1983)。Conflict and conflict management in Handbook of industrial and Organizational Psychology。California：Aldine。
11.	McGrath, J. E.(1984)。Groups: Interaction and Performance。Prentice-Hall, Inc.。
12.	Senge, Peter M.(1990)。The fifth discipline: The art and practice of the learning organization。Currency Doubleday。
13.	Katz, Daniel、Kahn, Robert L.(1978)。The Social Psychology of Organizations。Wiley：Oxford University Press。

圖書論文
1.	West, M. A.、Sacramento, C. A.(2006)。Flourishing in Teams: Developing Creativity and Innovation。Creative Management and Development。London：Sage。

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