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題名：The Application of FMEA and QFD to the Improvement of Packaging Processes for Transistors
書刊名：品質學報
作者：李明賢／葉兆雄／雷方奕／郭修瑋
作者(外文)：Li, Caleb Ming-hsien／Yeh, Benjamin Chao-hsiung／Al-Refaie, Abbas／Kuo, Hsiu-wei
出版日期：2015
卷期：22:5
頁次：頁441-460
主題關鍵詞：品質機能展開；失效模式與效應分析；顧客抱怨；QFD；PFMEA；Customer complaints
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
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本研究的目的是整合品質機能展開（quality function deployment, QFD）及製程失效模式與效應分析（process failure mode and effects analysis, PFMEA）運用於電晶體封裝新產品的開發，顧客的聲音藉由品質機能展開轉換並融入製程，並將顧客抱怨項目與QFD相互比較，PFMEA應用於各個製程的各個加工站，接著PFMEA和QFD依顧客抱怨項目逐一修正。結果，重加工成本每年節省$559,000,000元。因此，整合PFMEA與QFD降低了工程變更的數目和顧客抱怨的數目，同時也提高良率。
This paper integrates Quality Function Deployment (QFD) and Process Failure Mode and Effect Analysis (PFMEA) to improve the performance packaging processes for Transistors. The voices of customers are transferred and merged into the processes by QFD. Customer complaints are collected and compared with QFD. PFMEA is then applied at each station in each process. Finally, PFMEA and QFD are revised in accordance with the customer complaints. As a result, the total saving in rework expenses is $559,000,000 NT dollars per year. In conclusion, the integration of PFMEA with QFD helps engineers decrease the number of engineering changes, reduce the number of customer complaints, and increase yield rate.
期刊論文
1.Chang, C.-L.、Liu, P.-H.、Wei, C.-C.(2001)。Failure mode and effects analysis using grey theory。Integrated Manufacturing Systems，12(3)，211-216。  new window
2.Chen, L.-H.、Ko, W.-C.(2009)。Fuzzy linear programming models for new product design using QFD with FMEA。Applied Mathematical Modelling，33(2)，633-647。  new window
3.Cicek, K.、Celik, M.(2013)。Application of failure modes and effects analysis to main engine crankcase explosion failure on-board ship。Safety Science，51(1)，6-10。  new window
4.Korayem, M. H.、Iravani, A.(2008)。Improvement of 3P and 6R mechanical robots reliability and quality applying FMEA and QFD approaches。Robotics and Computer-Integrated Manufacturing，24(3)，472-487。  new window
5.Korayem, M. H.、Shiehbeiki, N.、Khanali, T.(2006)。Design, manufacturing and experimental tests of prismatic robot for assembly line。The International Journal of Advanced Manufacturing Technology，29(3)，379-388。  new window
6.Li, M.-H.、Wang, Y.-F.(2006)。Identifying environmental aspect by FMEA: a case study。Journal of Quality，13(2)，159-173。  new window
7.Scipioni, A.、Saccarola, G.、Centazzo, A.、Arena, F.(2002)。FMEA methodology design, implementation and integration with HACCP system in a food company。Food Control，13(8)，495-501。  new window
8.Almannai, B.、Greenough, R.、Kay, J.(2008)。A decision support tool based on QFD and FMEA for the selection of manufacturing automation technologies。Robotics and Computer-Integrated Manufacturing，24(4)，501-507。  new window
9.Chen, L. H.、Ko, W. C.(2009)。Fuzzy approaches to quality function deployment for new product design。Fuzzy Sets and Systems，160(18)，2620-2639。  new window
10.Cristiano, J. J.、Liker, J. K.、White, C. C. III(2001)。Key factors in the successful application of quality function deployment (QFD)。IEEE Transactions on Engineering Management，48(1)，81-95。  new window
11.Lager, T.(2005)。The industrial usability of quality function deployment: a literature review and synthesis on a meta-level。R&D Management，35(4)，409-426。  new window
12.Partovi, F. Y.、Corredoira, R. A.(2002)。Quality function deployment for the good of soccer。European Journal of Operational Research，137(3)，642-656。  new window
13.Chin, K.-S.、Wang, Y.-M.、Poon, G. K. K.、Yang, J.-B.(2009)。Failure mode and effects analysis using a group-based evidential reasoning approach。Computers and Operations Research，36(6)，1768-1779。  new window
14.Hauser, John R.、Clausing, Don(1988)。The house of quality。Harvard Business Review，66(3)，63-73。  new window
圖書
1.Stamatis, D. H.(2003)。Failure Mode and Effect Analysis: FMEA from Theory to Execution。Milwaukee, WI：ASQ Quality Press。  new window
2.Automotive Industry Action Group(2008)。Potential Failure Mode and Effects Analysis (FMEA): Reference Manual。Southfield, MI：AIAG。  new window
3.Guinta, L. R.、Praizler, N. C.(1993)。The QFD Book: The Team Approach to Solving Problems and Satisfying Customers through Quality Function Deployment。New York：Amacom。  new window
4.Cohen, Lou(1995)。Quality Function Deployment: How to Make QFD Work for You。Addison-Wesley Publishing Company。  new window
 
 
 
 
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