| 期刊論文| 1. | Skelcher, Chris、Torfing, Jacob(2010)。Improving design: Civic participation and democratic ownership in Europe。Regulation & Governance，4，71-91。   | | 2. | Abedin, Najmul(2011)。Conceptual and Functional Diversity of the Ombudsman Institution: A Classification。Administration & Society，43(8)，896-929。 | | 3. | Frank, B.(1975)。The Ombudsman: Revisited。International Bar Journal，1975(May)，48-60。 | | 4. | Harvard Student Legislative Reference Bureau(1965)。A State Statute to Create the Office of Ombudsman。Harvard Journal of Legislation，2，213-238。 | | 5. | Rowat, Donald C.(1980)。Ombudsman in Western Europe。International Review of Administrative Science，46(2)，135-145。 | | 6. | Seneviratne, Mary(2000)。'Joining Up' the Ombudsman: the Review of the Public Sector Ombudsman。Public Law，2000(Winter)，582-591。 | | 7. | 汪林玲(20141200)。人民陳情制度之探討--以監察陳情制度為例。中國行政評論，20(特刊)，81-114。 延伸查詢 | | 8. | Androniceanu, Armenia(2009)。Good Governance European Standards。Administraţie Şi Management Public，12，97-109。 | | 9. | Wennergren, B.(1968)。The rise and growth of Swedish institutions for defending the citizen against official wrong。Annals of the American Academy of Political and Social Science，377，1-9。 | | 10. | Hill, L. B.(2002)。The ombudsman revisited: Thirty years of Hawaii's ombudsman。Public Administration Review，62，24-41。 | | 11. | Bader, H.、Brompton, H.(1968)。Remedies against Administrative Abuse in Central Europe, the Soviet Union, and Communist East Europe。Annals of the American Academy of Political and Social Science，377，73-86。 | | 12. | Compton, E.(1970)。The administrative performance of government。Public administration，48，3-14。 | | 13. | Caiden, G.(1984)。Ombudsman in developing democracies: Comment。International Review of Administrative Sciences，50，221-226。 | | 14. | Carl, S.(2012)。Toward a definition and taxonomy of public sector ombudsmen。Canadian Public administration，55(2)，203-220。 | | 15. | Clothier, C.(1986)。The value of an ombudsman。Public Law，1986(Summer)，204-211。 | | 16. | Gill, Chris(2011)。Right first time: the role of ombudsmen in influencing administrative decision-making。Journal of Social Welfare & Family Law，33(2)，181-192。 | | 17. | Rowat, D. C.(1984)。The suitability of the ombudsman plan for developing countries。International Review of Administrative Sciences，50，207-211。 | | 18. | Rowat, Donald C.(2007)。The American distortion of the ombudsman concept and its influence on Canada。Canadian Public Administration，50，42-52。 | | 19. | Scott, I.(1984)。The functions of the ombudsman in underdeveloped countries。International Review of Administrative Sciences，50，212-220。 | 圖書| 1. | Reif, Linda C.、監察院國際事務小組(2008)。監察與人權--良好治理及國際人權體系。臺北：監察院。 延伸查詢 | | 2. | Gregory, R.、Hutchesson, P.(1975)。The Parliamentary Ombudsman: A Study in the Control of Administrative Action。London：George Allen & Unwin。 | | 3. | Ombudsman Committee(1974)。International Bar Association [IBA] resolution。Vancouver, BC：IBA。 | | 4. | Stacey, F.(1978)。Ombudsmen Compared。Oxford：Clarendon。 | | 5. | Busck, Lars、Gammeltoft-Hansen, Hans、Axmark, Flemming(1995)。The History and Development of the Institution of Ombudsman in the Danish Ombudsman。Copenhagen：Danish Ministry of Foreign Affairs。 | | 6. | Department for Constitutional Affairs(2004)。Transforming public services: complaints, redress and tribunals。London：The Stationery Office。 | | 7. | Hansen, Jürgen(1972)。Die Institution des Ombudsman。Frankfurt am Main：Athenäum。 | | 8. | Harlow, C.、Rawlings, R.(2009)。Law and Administration。Cambridge：Cambridge University Press。 | | 9. | Heady, F.(2001)。Public Administration: A Comparative Perspective。New York：Marcel Dekker。 | | 10. | Kucsko-Stadlmayer, Gabriele(2008)。Europäische Ombudsman-Institutionen。Wien：Springer。 | | 11. | Owen, Steven、Grzybowski, A.、Owen, S.(2001)。Good governance and conflict management: A framework for conflict analysis and resolution。Victoria：Institute for Duspute Resolution, University of Victoria。 | | 12. | Parliamentary Commissioner for Administration(2009)。Annual report 2008-2009。London：The Stationery Office。 | | 13. | The Scottish Public Service Ombudsman(2009)。Annual report 2008-2009。Edinburgh：SPSO。 | | 14. | Seneviratne, Mary(2002)。Ombudsmen: public services and administrative justice。London：Butterworth LexisNexis。 | | 15. | U.S. Ombudsman Association(1995)。Public sector ombudsman。Dayton, OH：U.S. Ombudsman Association。 | | 16. | 監察院國際事務小組(2006)。瑞典國會監察使。臺北：監察院。 延伸查詢 | | 17. | Reif, Linda C.(2004)。The Ombudsman, Good Governance and the International Human Rights System。Martinus Nijhoff。 | 其他| 1. | Administrative Justice and Tribunals Council(2010)。The developing administrative justice landscape，http://www.ajtc.gov.uk/adjust/articles/landscapejtaper.pdf。 | | 2. | Administrative Justice Steering Group(2009)。Administrative justice in Scotland--the way forward，http://www.consumerfocus.org.uk/scotIand/publications/administrativejustice-in-scotland-the-way-forward.。 | | 3. | Administrative Justice Steering Group(2008)。Future administration and supervision of tribunals in Scotland，http://www.ajtc.gov.uk/docs/TribunaIs_in_Scotland.pdf.。 | | 4. | International Ombudsman Institute(20140425)。SOUTH AFRICA: Time Magazine named Ombudsman one of the world's 100 most influential people，http://www.theioi.org/publications/ioi-newsletter。 | 圖書論文| 1. | 李炳南、吳豐宇(2012)。導論：世界各地區監察制度的發展過程與簡介。世界監察制度手冊。台北：監察院。 延伸查詢 | | 2. | 周陽山(2012)。各國監察制度的比較分析與發展趨勢。世界監察制度手冊。台北：監察院。 延伸查詢 | | 3. | Ayeni, Victor(2000)。The Ombudsman Around the World: Essential Elements, Evolution and Contemporary Issues。Strengthening Ombudsman and Human Rights Institutions in Commonwealth Small and Island States。London：Commonwealth Secretariat。 | | 4. | Gottehrer, D. M.、Hostina, M.(2000)。The Classical Ombudsman Model。Righting Wrongs。Amsterdam：IOS Press。 | | 5. | Giddings, P.、Sladecek, V.、Bueso, L. D.(2000)。The Ombudsman and Human Rights。Righting wrongs。Amsterdam：IOS Press。 | | 6. | 監察院國際事務小組(2014)。監察院國際事務工作紀要暨出國報告2011-2013。世界監察制度手冊。臺北：監察院。 延伸查詢 | | 7. | Bizjak, Iván(1998)。The Role and Experience of an Ombudsman in a New Democracy。The International Ombudsman Yearbook (formerly ombudsman journal)。The Hague：Kluwer Law International。 | | 8. | Cameron, Kirk(2009)。Yukon's ombudsman: an evolutionary step forward。Provincial and Territorial Ombudsman Offices in Canada。Toronto：University of Toronto Press Incorporated。 | | 9. | Gregory, R.、Giddings, P.(2000)。The ombudsman institution: Growth and development。Righting wrongs。Amsterdam：IOS Press。 | | 10. | Oosting, Marten(1999)。The ombudsman and his environment: A global view。The International Ombudsman Anthology。Kluwer Law International。 | | 11. | Reif, Linda C.(2009)。[The international ombudsman yearbook] Foreword。The international ombudsman yearbook。Leiden：Martinus Nijhoff。 | | 12. | Rowat, Donald C.(1968)。[The ombudsman: Citizen's defender] Preface。The ombudsman: Citizen's defender。London, England：George Allen & Unwin。 | | 13. | Rowat, Donald(2009)。[Provincial and Territorial Ombudsman Offices in Canada] Foreword。Provincial and Territorial Ombudsman Offices in Canada。Toronto：University of Toronto Press Incorporated。 | | 14. | Thompson, B.(2006)。The Scottish public services ombudsman: revolution or evolution。Public law in Scotland。Edinburgh：Avizandum Publishing。 | | 15. | Wyner, A. J.(1973)。Executive ombudsmen and criticism of contemporary American public bureaucracy。Executive ombudsman in the United States。Berkeley：Institute of Governmental Studies, University of California。 | |