This study focuses on tourists using mobile phones to download travel App, engaged in tourism-related information inquiries, after ordering travel goods to complete the run, the App for each service interface expectations and performance of the gap situation and the impact of factor analysis, To understand the service quality of travel App needs to be further improved to provide App developer reference. The subject of this research is about the people who used mobile tourism app in Taiwan and Fujian Province. The questionnaire is based on e-SERVQUAL Questionnaire 26 Questionnaire, web snowballing and convenience sample questionnaire survey. A total of 260 questionnaires were collected and valid questionnaires 251 copies. The data analysis uses narrative statistics and the Importance-Performance Analysis (IPA), and found that "perfect return instructions and services" are to be improved, while "interface is easy to operate" and "complete the transaction is rapid" And "will receive a confirmation e-mail or newsletter notice," 3 is not over-valued.