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題名:協助面臨多重壓力家庭的兒少保護服務探討--跨單位合作的社會創新
書刊名:輔仁社會研究
作者:莊文芳 引用關係
作者(外文):Chuang, Wen-fang
出版日期:2018
卷期:8
頁次:頁77-118
主題關鍵詞:社會創新多重壓力家庭兒少保護Social innovationStressed familyProtection of youth
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:60
  • 點閱點閱:7
家庭是保護兒少最根本的環境,但過去兒少保護服務對多重壓力家庭的協助卻是相對薄弱,即使有「家庭維繫」、「家庭重整」、「高風險家庭方案關懷輔導處遇」等服務,但執行後卻未達到與兒少保護服務互補目的,在實務上反製造出更多困難。切割破碎的服務,讓需要被服務的家庭無法得到完整服務,更深受標籤和困擾。理想的創新服務是能滿足社會需求的新計畫或新活動,能動員受益者、讓他們參與行動,藉由讓受益者接觸到權力和資源,能轉換改變其社會關係,達到個人和社會滿足的提升。協助多壓力的家庭,需要有創新模式來改變現況。本研究邀請一群社工與一名教師參與焦點團體。他們各受聘於不同組織,共通特徵是服務某個面臨多重壓力的家庭。研究者透過焦點團體讓研究參與者回溯、討論、腦力激盪整理出其服務歷程,分析其服務的創新滿足家庭的哪些需求,以及促成這創新方案的可能因素。從參與者的分享中,可知此社會服務的創新確實能滿足家庭的需求。從發展的經驗中,整理出有利於創新的建議,包括有足夠經驗者的參與、成員間需相互信任、密集溝通與協作、小心權力的競合等,以家庭為需求謹慎規劃服務等。最後提出反思和建議。
Families provide the basic environment for children, but, in the past, services for multiple stress families were limited. Family maintenance services, family reunion services, and high-risk family programs have been offered. However, after implementation, they failed to achieve the goal of child protection. Fragmented services not only fail to achieve the purpose of helping families, but also bring negative labeling. Innovative services are new programs or activities that meet the needs of society. They can mobilize the beneficiaries and get them involved. Allowing beneficiaries to gain access to power and resources enables them to transform their social relationships and achieve personal and social satisfaction. Assisting more stressed families requires innovative ways to change the status quo. For this research a group of social workers and a teacher were invited to participate in focus groups. These are employed by different organizations and share the common feature of serving a stressed family with children who need multiple services. Participants in the focus group backtrack, discuss, brainstorm, and sort out the course of their services. The researcher analyzed all the respondents' statements to find out what service innovations met the needs of the family and the possible drivers for this innovative approach. Senior social workers, mutual trust among members, intensive communication, focus on family needs, decisions made after explicit communication, management of power struggles, and careful thinking were all keys for success. Finally, the researcher presents discussions and suggestions based on the findings of the research.
期刊論文
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2.趙善如(20091200)。提昇兒童少年保護個案家庭處遇組織間合作效能之要素:從實務工作者觀點探討之。臺大社會工作學刊,20,133-177。new window  延伸查詢new window
3.施教裕、宋麗玉(20060600)。「高風險家庭關懷輔導處遇實施計畫」執行狀況初探。社區發展季刊,114,103-117。new window  延伸查詢new window
4.郭登聰(20060600)。從高風險家庭關懷輔導處遇實施計畫探討我國家庭政策的問題與對策。社區發展季刊,114,86-102。new window  延伸查詢new window
5.Hart, S. L.、Sharma, S.(2004)。Engaging fringe stakeholders for competitive imagination。Academy of Management Executive,18(1),7-18。  new window
6.余漢儀(20140900)。臺灣兒少保護的變革︰兼論高風險家庭服務方案的影響。臺灣社會研究季刊,96,137-173。new window  延伸查詢new window
7.黃翠紋、葉菀容(20120900)。我國兒童及少年保護服務執行現況之評析。社區發展季刊,139,128-140。new window  延伸查詢new window
8.胡婉雯、梁鶯赢、周臻蔆(20140300)。從臺灣世界展望會的服務經驗談高風險家庭處遇方案。社區發展季刊,145,234-250。new window  延伸查詢new window
9.陳信宏(20151200)。高風險家庭服務困境之比較。諮商與輔導,360,47-49。  延伸查詢new window
10.鄭夙芬、鄭期緯、紀孟君、林思汝(20160600)。社區福利服務中的社會創新--以社區照顧關懷據點為例。社區發展季刊,154,104-117。new window  延伸查詢new window
11.Brown, L.(2010)。Balancing Risk and Innovation to improve Social Work Practice。British Journal of Social Work,40,1211-1288。  new window
12.Eurich, J.、Langer, A.(2015)。Innovations in European Social Services: context, conceptual approach, and findings of the INNOSERV project。Innovation: The European Journal of Social Science Research,28(1),81-97。  new window
13.Nilsson, W.、Paddock, T.(2014)。Social innovation from the inside out。Stanford social innovation review。  new window
14.Khan, Z.、Joseph, K.(2013)。Embracing the paradoxes of innovation。Stanford Social Innovation Review,11(3),21-23。  new window
15.PittPitt-Catsouphes, M.、Berzin, S. C.(2015)。Teaching Note-Incorporating Social Innovation Content Into Macro Social Work Education。Journal of Social Work Education,51,407-416。  new window
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研究報告
1.BEPA-EU(2011)。Empowering people, driving change: social innovation in the European Union。European Union。  new window
2.TEPSIE(2014)。Social Innovation Theory and Research: A Guide for Researchers。  new window
圖書
1.Kadushin, Alfred、Martin, Judith A.(1988)。Child Welfare Services。Macmillan Publishers Ltd.。  new window
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4.Berzin, S.、Camarena, H.(2018)。Innovation from Within: Redefining How Nonprofits Solve Problems。New York:Oxford University Press。  new window
5.Lin, C. Y. Y.、Chen, J.(2016)。The impact of societal and social innovation: A case-based approach。Springer。  new window
6.Trotter, C.(2015)。Working with involuntary clients: A guide to practice。Routledge。  new window
7.Rooney, R. H.(1992)。Strategies for work with involuntary clients。Columbia University Press。  new window
 
 
 
 
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