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題名:企業社會責任對消費者滿意度之影響:以涉入為干擾
書刊名:行銷科學學報
作者:林彩梅劉靜瑜
作者(外文):Lin, Tasi-meiLiu, Jing-yu
出版日期:2022
卷期:18:1
頁次:頁87-108
主題關鍵詞:企業社會責任消費者滿意度涉入Corporate social responsibilityConsumer satisfactionInvolvement
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:0
  • 點閱點閱:5
期刊論文
1.Francken, D. A.(1993)。Postpurchase consumer evaluation, complaint actions and repurchase behavior。Journal of Economic Psychology,19(4),273-290。  new window
2.Yoon, Yeosun、Gürhan-Canli, Zeynep、Schwarz, Norbert(2006)。The effect of corporate social responsibility (CSR) activities on companies with bad reputations。Journal of Consumer Psychology,16(4),377-390。  new window
3.Marin, Longinos、Ruiz, Salvador(2007)。"I need you too!" Corporate identity attractiveness for consumers and the role of social responsibility。Journal of Business Ethics,71(3),245-260。  new window
4.Mitchell, A. A.(1981)。The dimensions of advertising involvement。Advances in Consumer Research,8(1),25-30。  new window
5.LaTour, S. A.、Peat, N. C.(1979)。Conceptual and Methodological Issues in Satisfaction Research。Advances in Consumer Research,6,431-437。  new window
6.Frederick, William C.(1983)。Point of View: Corporate Social Responsibility in the Reagan Era and beyond。California Management Review,25(3),145-157。  new window
7.Singh, J.、Del Los Salmones Sanchez, M. D. M. G.、Del Bosque, I. R.(2008)。Understanding corporate social responsibility and product perceptions in consumer markets: A cross-cultural evaluation。Journal of Business Ethics,80(3),597-611。  new window
8.Rangan, K.、Chase, L.、Karim, S.(2015)。The truth about CSR。Harvard Business Review,93(1/2),40-49。  new window
9.Konar, S.、Cohen, M. A.(2001)。Does the Market Value Environmental Performance?。The Review of Economics and Statistics,83(2),281-289。  new window
10.曾銘宗(20160100)。創造多贏的資本市場--談企業社會責任。管理與法遵,1(1),1-10。  延伸查詢new window
11.Zaichkowsky, Judith Lynne(1985)。Measuring the Involvement Construct。Journal of Consumer Research,12(3),341-352。  new window
12.Ching, Hong Yuh、Gerab, Fábio、Toste, Thiago Henrique(2013)。Analysis of Sustainability Reports and Quality of Information Disclosed of Top Brazilian Companies。International Business Research,6(10),62-77。  new window
13.Fernandez-Feijoo, B.、Romero, S.、Ruiz, S.(2014)。Commitment to corporate social responsibility measured through global reporting initiative reporting: Factors affecting the behavior of companies。Journal of Cleaner Production,81,244-254。  new window
14.Gagnon, B.、Leduc, R.、Savard, L.(2012)。From a conventional to a sustainable engineering design process: different shades of sustainability。Journal of Engineering Design,23(1),49-74。  new window
15.Krueger, K.、Stoker, A.、Gaustad, G.(2019)。"Alternative" materials in the green building and construction sector: Examples, barriers, and environmental analysis。Smart and Sustainable Built Environment,8,270-291。  new window
16.Lozano, Rodrigo(2020)。Analysing the use of tools, initiatives, and approaches to promote sustainability in corporations。Corporate Social Responsibility and environmental Management,27(2),982-998。  new window
17.Lee, K. H.、Shin, D.(2010)。Consumers' Responses to CSR Activities: The Linkage between Increased Awareness and Purchase Intention。Public Relations Review,36(2),193-195。  new window
18.Pérez, A.、Rodríguez del Bosque, I.(2015)。Corporate Social Responsibility image in a financial crisis context: The case of the Spanish financial industry。Universia Business Review,,33,14-29。  new window
19.Anderson, Rolph E.、Srinivasan, Srini S.(2003)。E-Satisfaction and E-Loyalty: A Contingency Framework。Psychology & Marketing,20(2),123-138。  new window
20.Fornell, Claes(1992)。A national customer satisfaction barometer: The Swedish experience。Journal of Marketing,56(1),6-21。  new window
21.Tuten, T. L.(1997)。Getting a foot in the electronic door: Understanding why people read or delete electronic mail。Journal of Technical Writing and Communication,28(3),237-250。  new window
22.林彩梅(2009)。企業倫理、和平共生對企業全球化發展之重要性。多國籍企業管理評論,3(1),s1-s21。  延伸查詢new window
23.Freeman, R. E.(1984)。A Stakeholder Approach。Strategic Management,2(2),345-356。  new window
24.Howard Sheth, J. A.(1969)。The Theory of Buyer Behavior。Business Horizons,5(1),621-657。  new window
25.Muller, D.(1991)。Gaining Competitive Advantage Through Customer Satisfaction。European Management,33(4),335-361。  new window
26.Fornell, C.(1992)。National Customer Satisfaction Barometer--The Swedish Experience。Advances in Consumer Research,18(1),11-22。  new window
27.Oliver, Richard L.(1980)。A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions。Journal of Marketing Research,17(4),460-469。  new window
28.Carroll, Archie B.(1979)。A Three-Dimensional Conceptual Model of Corporate Performance。Academy of Management Review,4(4),497-505。  new window
29.Carroll, Archie B.(1991)。The pyramid of corporate social responsibility: toward the moral management of organizational stakeholders。Business Horizons,34(4),39-48。  new window
30.Porter, Michael E.、Kramer, Mark R.(2006)。Strategy and Society: The Link between Competitive Advantage and Corporate Social Responsibility。Harvard Business Review,84(12),78-163。  new window
31.Jones, Thomas O.、Sasser, W. Earl Jr.(1995)。Why Satisfied Customers Defect?。Harvard Business Review,73(6),88-99。  new window
32.Damiano-Teixeira, K. M.、Pompermayer, M. M.(2007)。Corporate Social Responsibility: Profile and Diagnosis of 797 Programs Developed in Brazil。Business and Society Review,112(3),343-367。  new window
學位論文
1.蕭博銘(2005)。全球化趨勢下對勞動人權的政治經濟分析:以我國外籍勞工勞動人權為例(碩士論文)。國立中山大學。  延伸查詢new window
圖書
1.Peter, J. P.、Olson, J. C.(1990)。Consumer Behavior and Marketing Strategy。Irwin, IL:Homewood Company。  new window
2.Sherif, M.、Cantril, H.(1947)。The Psychology of Ego-Involvement。New York, NY:John Wiley and Sons。  new window
3.林彩梅(2006)。多國籍企業論。台北:五南圖書出版公司。  延伸查詢new window
4.林彩梅、戴惟天(2020)。多國籍企業經營策略。五南出版社。  延伸查詢new window
5.Schiffman, Leon G.、Kanuk, Leslie Lazar、Wisenblit, J.(2000)。Consumer Behavior。Prentice-Hall。  new window
其他
1.(2020)。疫情下全球ESG趨勢大匯流--KPMG 2020全球企業永續報告大調查暨國際永續評比洞察論壇,https://home.kpmg/tw/zh/home/insights/2020/12/tw-esg-business-sustainable-global-survey.html。  延伸查詢new window
 
 
 
 
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