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| 10. | Smith, D. M.(1986)。Organizational Action Maps: A Guide To the Art and Science of Constructing Maps Action design Associates。Harvard University。 |
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| 14. | Watzlawick, P.、Weakland, J.、Fisch, R.(1974)。Change: Principles of problem formulation and problem resolution。New York：W. W. Norton & Company, Inc.。 |
| 15. | Bottomore, Tom(1974)。Labor and Monopoly Capital: The Degrading of Work in the Twentieth Century。New York：Monthly Review Press。 |
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