資訊傳播科技系統設計:一個結構化理論為主的建構模式_

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題名：	資訊傳播科技系統設計:一個結構化理論為主的建構模式
書刊名：	新聞學研究
作者：	趙雅麗／劉慧娟
作者(外文)：	Chao, Yaly／Liu, Huichuan
出版日期：	1996
卷期：	53
頁次：	頁231-250
主題關鍵詞：	組織傳播；系統設計；結構化理論；創新傳佈；Organizational communication；System design；Structuration theory；Adoption of innovation
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(2) 博士論文(1) 專書(0) 專書論文(0) 排除自我引用:0 共同引用:0 點閱:34

　　　　　電腦在與電訊和資訊傳播科技系統結合之後，已成為組織成員間溝通的重要「新媒介」（medium）之一。資訊傳播科技系統（information-communication technologicalsystems，以下簡稱ICTSs）不僅為使用者提供了一項溝通的管道，更為使用者建構了一個象徵性的溝通環境。系統設計時的抉擇，會左右使用者的溝通互動型態。過去的傳播研究，大多專注於媒體採用後的使用反應評估（如絕大多數的電視效果研究），對於ICTSs的研究，亦多集中於評量ICTSs在組織中的使用效果，而鮮少涉及ICTSs之設計層面的研究。在人類逐漸走向電腦中介的互動式傳播模式之際，若欲對ICTSs中的溝通互動有較深入的了解，檢視ICTSs的設計過程實有必要。本文採取季登斯的結構化理論觀點為基礎，提出一個思考建構的認知模式，來了解及詮釋組織內整體ICTSs設計考量的過程。本文主旨在點明ICTSs的設計過程是一種持續回歸的過程；同時也進一步闡明，在ICTSs的設計過程中，社會規則與社會資源既促動、同時也限制其設計過程時的抉擇。此外，本文也由結構化理論的觀點探討ICTSs在設計上的概念性原則。

以文找文

　　　　　After the convergence of computer and telecommunication technologies, information-communication technological systems (ICTSs) have played pivotal roles in mediating human interactions. ICTSs not only serve as communication conduits but also constitute communicative environments for users. Design choices therefore directly affect the effectiveness and usefulness of ICTSs. Drawing upon concepts in Giddens's structuration theory, this paper proposes a conceptual framework to illustrate how ICTS design processes, as recursively structurational processes, are enabled as well as constrained by social rules and resources. System designers should consider not only technical feasibilities but also user feedback as well as social, cultural, political and economic factors in affecting ICTS adoptions and uses.

以文找文

期刊論文
1.	Poole, M. S.、DeSanctis, G.(1992)。Microlevel Structuration in Computer-Supported Group Decision Making。Human Communication Research，19(1)，5-49。
2.	Cohen, I. J.(1986)。The status of structuration theory: a reply to McLennan。Theory, Culture and Society，3(1)，123-134。
3.	Kellerman, A.(1987)。Structuration theory and attempts at integration in human geography。Professional Geography，39(3)，267-274。
4.	Riley, P. A.(1983)。A structurationist account of political culture。Administrative Science Quarterly，28，414-437。
5.	Mumby, D. K.(1987)。The political function of narrative in organizations。Communication Monographs，54，113-127。
6.	Gerlach, J. H.、Kuo, F. Y.(1991)。Understanding human-computer interaction for information systems design。MIS Quarterly，15(4)，527-549。
7.	Kumar, K.、Bjørn-Andersen, N.(1990)。A cross-cultural comparison of IS designer values。Communications of the ACM，33(5)，528-538。
8.	Marcus, A.(1993)。Human communications issues in advanced UIS。Communication of the ACM，36(4)，101-109。
9.	Haines, Valerie A.(1988)。Social Network Analysis, Structuration Theory and the Holism-Individualism Debate。Social Networks，10，157-182。
10.	Jones, F. L.(1989)。Class Structuration and Patterns of Social Closure in Australia and New Zealand。Sociology，22，271-291。
11.	Peterson, T. R.(1988)。The Rhetorical Constuction of Institutional Authority in a Senate Subcommittee Hearing on Wilderness Legislation。Western Journal of Speech Communication，52，259-276。
12.	Rose, C.(1987)。The Problem of Reference and Geographic Structuration。Environmental and Planning D: Society and Space，5，93-106。
13.	Russo, P.、Boor, S.(1993)。How Fluent is Your Interface? Designing for International Users。Communication of the ACM，1993(Apr.)，342-347。
14.	Poole, M. S.、Seibold, D. R.、McPhee, R. D.(1985)。Group Decision-making as a Structurational Process。Quarterly Journal of Speech，71(1)，74-102。

會議論文
1.	趙雅莉(1994)。電腦情境的人際溝通與「人機」互動的省思。第四屆電影電視錄影國際學術會議。台北：視覺傳播藝術學會暨輔仁大學影像傳播學系。111-131。延伸查詢

圖書
1.	Bijker, Wiebe E.、Hughes, Thomas P.、Pinch, Trevor J.(1989)。The Social Construction of Technological Systems: New Directions in the Sociology and History of Technology。Cambridge, MA：MIT Press。
2.	Bijker, Wiebe E.、Law, John(1992)。Shaping Technology/Building Society: Studies in Sociotechnical Change。Cambridge, MA：MIT Press。
3.	Mumby, Dennis K.(1988)。Communication and power in organizations: discourse, ideology, and domination。Norwood, NJ：Ablex Publishing Company。
4.	Clark, J.、Modgil, C.、Modgil, S.(1990)。Anthony Giddens: Consensus and Controversy。Brighton。
5.	Held, David、Thompson, J. B.(1989)。Social Theory of Modern Societies: Anthony Giddens and His Critics。Cambridge：Cambridge University Press。
6.	Giddens, A.(1982)。Profiles and Critiques in Social Theory。Berkerly, CA：University of California Press。
7.	Giddens, Anthony(1979)。Central Problems in Social Theory: Action, Structure, and Contradiction in Social Analysis。University of California Press。
8.	Kerr, Elaine B.、Hiltz, Starr Roxanne(1982)。Computer-mediated communication systems: Status and evaluation。New York：Academic Press。
9.	Ogden , C. K.、Richards, I. A.(1923)。The Meaning of Meaning。London：Kegan Paul Press。
10.	McLuhan, H. M.(1964)。Understanding Media: The Extension of Man。N.Y.：McGraw Hill。
11.	Cohen, I. J.(1989)。Structuration Theory: Anthony Giddens and the Constitution of Social Life。Houndmills：London：Macmillan。
12.	Giddens, A.(1977)。Studies in Social and Political Theory。New York：Basic Books。
13.	Pred, A.(1990)。Making Histories and Constructing Human Geographies: The Local Transformation of Practice, Power Relations, and Consciousness。Boulder, CO：Westview。
14.	Schramm, W.(1973)。Man, Messages, Media。New York：Harper and Row。
15.	Shneiderman, B.(1992)。Designing the User Interface-Strategies for Effective Human-Computer Interaction。Addison Wesley。
16.	Giddens, Anthony(1984)。The Constitution of Society: Outline of the Theory of Structuration。University of California Press。
17.	Hughes, Thomas P.(1983)。Networks of Power: Electrification in Western Society 1880-1930。Baltimore：Johns Hopkins University Press。

圖書論文
1.	Rice, R. E.(1992)。Contexts of research on organizational computer-mediated communication。Contexts of Computer-Mediated Communication。New York, NY：Harvester Wheatsheaf。
2.	Culnan, M. J.、Markus, M. L.(1987)。Information Technologies。Handbook of Organizational Communication: An Interdisciplinary Perspective。Sage。
3.	Poole, M. S.、DeSantics, Gerardine(1990)。Understanding the use of group decision support systems: The Theory of adaptive structuration。Organizations and Communication Technology。Sage Publications。
4.	Acker, S.(1989)。Designing communication systems for human systems: Values and assumptions of "socially open architecture"。Communication Yearbook。
5.	Banks, S. P.、Riley, P.(1993)。Structuration Theory As An Ontology for Communication Research。Communication Yearbook。Newbury Park, CA：Sage。
6.	Cohen, I. J.(1987)。Structuration Theory and Social Praxis。Social Theory Today。Stanford, CA：Standford University Press。
7.	Laurel, B.(1994)。[The Art of Human Computer Interface Design ]Introduction。The Art of Human Computer Interface Design。New York：Addison-Wesley。
8.	McPhee, R. D.(1985)。Formal Structure and Organizational Communication。Organizational Communication: Traditional Themes and New Directions。Beverly Hills, CA：Sage。
9.	McPhee, R. D.(1988)。On the Facts of the "Facts of the Text"。Communication Yearbook。Newbury Park, CA：Sage。
10.	McPhee, R. D.(1988)。Organizational Communication: A Structurational Exemplar。Rethinking Communication: Vol.2. Paradigm Exemplars。Newbury Park, CA：Sage。
11.	Norman, D. A.(1994)。Why Interfaces Don't Work。The Art of Human-Computer Interface Design。Addison-Wesley。
12.	Rice, R. E.(1986)。Users Are Individuals: Individualizing User Models。Intelligent Information Systems。New York：John Wiley。
13.	Rogers, E. M.、Picot, A.(1985)。The Impact of New communication Technologies。The Media Revolution in America and in Western Europe。New Jersey：Ablex。
14.	Vertelney, L.、Arent, M.、Lieberman, H.(1994)。Two Disciplines in Search of an Interface: Reflections on a Design Problem。The Art of Human-Computer Interface Design。Reading, MA：Addison-Wesley。
15.	Conrad, C.(1983)。Organizational Power: Faces and Symbolic Forms。Communication and Organizations。Newbury Park, CA：Sage。
16.	Gouran, D. S.、Hirokawa, R. Y.、Julian, K. M.、Leatham, G. B.(1993)。The Evolution and Current Status of the Functional Perspective on Communication in Decision-making and Problem-solving Groups。Communication Yearbook。Newbury Park, CA：Sage。
17.	Poole, M. S.、Seibold, D. R.、McPhee, R. D.(1986)。A Structurational Approach to Theory-building in Group Decision-making。Communication and Group Decision-making。Beverly Hills, CA：Sage。

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