中文部分
Hill, Charles W.L. and Jones, Gareth R.著(1999)。黃營杉譯，策略管理，台北：華泰，第四版。
大前研一、王慧堂、郝明義譯(1985)。21世紀企業全球戰略。台北：經濟與生活。
王冠強(1995)。台灣亞太媒體園區採用策略聯盟之可行性研究，國立台灣大學商學研究所碩士論文。
王斐青、洪維廷、尚瑞國(1994)。臺灣地區國際觀光旅館經營型態與經營效率之衡量，亞太經濟管理評論，第7卷，頁109-123。
甘唐沖(1991)。觀光旅館業人力資源管理制度與型態之研究，文化大學觀光事業研究所碩士論文。
江義平、郭崑謨(1998)。台灣中小企業策略聯盟發展方向之探討─以配合亞太營運中心計畫為例。管理評論，17卷2 期。
司徒達賢(1995)。策略管理。台北：遠流。
司徒達賢(2001)。策略管理新論。台北：智勝。
李孟訓、呂淑儀、三雅涵、郭羽真、許雅琪(2007)。從價值鏈的觀點探討中小企業跨領域轉型的關鍵成功因素─以半導體製造業為例，中小企業發展季刊，第3卷，頁17-41。李欽明(1998)。旅館客房管理實務，台北：揚智文化。
李開(2008)。從全球化觀點評析我國亞太營運中心政策：政策執行轉折點之研究。文化大學政治學研究所博士論文。何俐禎(1995)。發展台灣成為亞太營運中心所面臨之法規障礙，臺灣經濟研究月刊，第18卷5期，頁53-60。
何雍慶(1990)。實用行銷管理，台北：華泰。
杜震華(1996)。亞太營運中心的理論與實際，台北：華泰。
林書漢(2002)。國際觀光旅館業關鍵成功因素與績效評估指標設計之研究─平衡計分卡之應用，南華大學旅遊事業管理所碩士論文。
吳青松(2002)。國際企業管理：理論與實務，台北：智勝，二版。
吳思華(1988)。產業政策與企業策略：台灣地區產業發展歷程，台北：中國經濟企業研究所。
吳勉勤(2003)。旅館管理－理論與實務，台北：揚智。
吳萬益、林清河(2001)。企業研究方法，台北：華泰。
吳豐山(2012)。據實側寫蕭萬長，台北：遠流。
吳濟華(2009)。高雄市發展成為區域產業營運總部策略研究，高雄市政府研究發展考核委員會委託研究。許以州(1994)。建立臺灣成為亞太營運中心之金融法規探討：以企業角度探討，國立台灣大學商學研究所碩士論文。
周明智(2002)。餐旅產業管理，台北：華泰。
施翠倚(1996)。國內民生工業配合亞太營運中心因應策略與國際化策略之研究，國立成功大學企業管理學系碩士論文。
陳孟韓(1995)。建立臺灣為亞太營運中心－策略之評估，正修學報，第8 期，頁133-142。
陳彥廷(2004)。制度改革之中挫－論拜耳撤資案對亞太營運中心之影響，國立清華大學經濟學系碩士論文。
陳啟榮(1997)。海運產業因應亞太海運中心國際化策略問題研究，國立海洋大學航運管理學系碩士論文。
陳毓琪(1995)。規模經濟、範疇經濟與技術變遷之估計─中華電信之案例分析，國立台灣大學國際貿易學系碩士論文。
陳進甫、王婷瑜(1993)。經營型態對國際觀光旅館生產力影響之研究－以台北地區為例，企銀季刊，26卷4期，頁62。
黃志賢(1995)。配合亞太營運中心與NII發展我國電信產業發展方向之研究，國立交通大學資訊管理研究所碩士論文。
黃祥官(1995)。亞太海運中心成立之關鍵成功因素探討－高雄港貨櫃運輸業的觀點，國立台灣大學商學研究所碩士論文。
黃俊英(1996)。企業研究方法。台北：東華。
黃溪樑(1995)。建立亞太營運中心之探討，文化大學中山學術研究所碩士論文。
曾怡仁(1998)。從國家論觀點看「亞太營運中心計畫」，亞太經濟管理評論，1卷2期，頁29-44。鄧振源、曾國雄(1989)。層級分析法(AHP)的內涵特性與應用(上)，中國統計學報，27(6)，頁5-22。鄧振源，曾國雄(1989)。層級分析法的內涵特性與應用(下)，中國統計學報，27(7)，頁1-20。詹益政(2002)，旅館管理實務，台北：揚智。
經建會(1995)，《發展台灣成為亞太營運中心計畫》。
經建會(1999)，《再造競爭優勢－發展台灣成為亞太營運中心計畫》。
蔡宜倩(2006)，我國國際觀光旅館業人力資源管理之研究-以個案分析為例，國立政治大學勞工研究所碩士論文。
練有為、鄭素珍(2013)，陸客對我國貿易與就業之影響，觀光與休閒管理期刊，1(1)，頁110-123。觀光局(2005)，《民國93年台灣地區國際觀光旅館營運分析報告》。
蕭芳華(1998)，發展理論與台灣發展經驗－評「發展台灣成為亞太營運中心計畫」，中國行政評論，7卷4期，頁95-122。蕭惠玲(1995)，我國空運中心政策執行功能之評估研究，中興大學公共行政及政策研究所碩士論文。
蕭萬長口述，劉秀珍、齊怡、蕭錦綿、陳妙香採訪整理(2012)。微笑的力量，台北：天下雜誌。
謝美玲(1994)。亞太營運中心之定義及功能。臺灣經濟研究月刊，第17卷6期。謝安田(1993)。企業研究方法論，台北：三民書局。
英文部分
Aaker, D. A. (2001). Strategic Market Management, New York: Willy.
Bahar, O.&; Kozak, M. (2007). Advancing Destination Competitiveness Research: Comparison Between Tourists and Service providers. Journal of Travel &;Tourism Marketing, 22(2), 61-71.
Barnard, C. S.&; Nix, J. S. (1979). Farm Planning and Control, New York: Cambridge University Press.
Berry, L. L., Seiders, K. &; Gresham, L. G. (1997). For love and money: The Common Traits of Successful Retailers. Organizational Dynamic, 26(2), 7-23.
Bordas, E. (1994). Competitiveness of tourist destinationsin long distance markets. TouristReview,49( 3), 3-9.
Boynton, A. C. &; Zmud, R. W. (1984).An Assessment of Critical Success Factors, Sloan Management Review, 25(4), Summer, 17-27.
Brotherton, B. &;Shaw, J. (1996).Towards an identification and classification of critical success factors in UK hotels plc. International Journal Hospitality Management, 15(2), 113-135.
Cadotte, E.R. &;N. Turgeno (1988), Key Factors in Guest Satisfaction, Cornell Hotel and Restaurant Administration Quarterly, 45-51.
Chan, James I. C.(1989), Modern Hotel Operation, 17th ed.
Chen, S. H.&; Huang, C.I (2011).Application of importance-satisfaction model to identify critical success factors of hot-spring industry in Taiwan, International Journal of the Physical Sciences, 6(10), May, 2470-2477.
Chin, Kwai-Sang, Chan, Boris L., Lam, &;Ping-Kit (2008). Identifying and prioritizing critical success factors for competition strategy. Industrial Management &; Data Systems, 108(4), 437-454.
Chon, K. S., &; Mayer, K. J. (1995). Destinationcompetitiveness models in tourism and theirapplication to Las Vegas. Journal of TourismSystems &; Quality Management, 1(2–4), 227-246.Commons, J. R. (1934).Institutional Economics Volume 1: Its Place in Political Economy, London: Transaction Publishers, p.634.Crouch, G. I., &; Ritchie, J. R. Brent (1999). Tourism, Competitiveness, and Societal Prosperity. Journalof Business Research, 44(3), 137-152.
Daniel, R. D. (1961).Management information crisis, Harvard Business Review, 39(5), 111-121.
Devlin G. (1989).How to implement a winning strategy. European Management Jornal, 7(3), 377-383.
Duncan, R. B. (1972). Characteristics of Organizational Environments and Perceived Environmental Uncertainty.Administrative Science Quarterly, 17(3), September, 313-327.
Dwyer, L., Forsyth, P., &; Rao, P. (2000). The pricecompetitiveness of travel and tourism: A comparisonof 19 destinations. Tourism Management,21(1), 9-22.Dwyer, L.&; Kim, C. (2003). Destination Competitiveness:Determinants and Indicators. Current Issues in Tourism, 6(5), 369-414.
Enright, M. J.&; Newton, J.(2005). Determinants of Tourism Destination Competitiveness In AsiaPacific: Comprehensiveness and Universality.Journal of Travel Research, 43(4), May , 339-350.
Fedrick,W.R. (1979).Advantage of Chain Hotel Operation, Dimensions of Hospitality Management, First edition.
Ferguson, C. R. &; Dickson, R. (1982). Critical success factors for directors in the eighties, Business Horizons, 25(3), 14-18.
Fortune, J. and White, D. (2006).Framing of project critical success factors by a systems model. International Journal of Project Management, 24(1), 53-65.Fryer, K. J., Antony, J. &;Douglas, A. (2007). Critical success factors of continuous improvement in the public sector: A literature review and some key findings. The TQM Magazine, 19(5), 497-517.
Fuchs, M., &; Weiermair, K. (2004). Destinationbenchmarking: An indicator-system’s potentialfor exploring guest satisfaction. Journal of TravelResearch, 42(3), 212-225.
Go, F. M. &; Govers, R. (2000). Integrated qualitymanagement for tourist destinations: A Europeanperspective on achieving competitiveness.Tourism Management, 21(1), 79-88.Gooroochurn, N., &; Sugiyarto, G. (2005).Competitiveness indicators in the travel andtourism industry. Tourism Economics, 11(1), 25-43.Heath, E.(2003). Towards a model to enhance destination competitiveness: A Southern African perspective. CAUTHE 2003: Riding the Wave of Tourism and Hospitality Research, 500.
Hofer, C. W. &; Schendel, D. (1978). Strategy formulation: Analytical concepts, St. Paul: West Publish Company.
Jolliffe, L. &; Farnsworth, R. (2003), Seasonality in Tourism Employment: Human Resource Challenges, International Journal of Contemporary Hospitality Management, 15(6), 312-316.
Jorge, A. S., De Vasconcellos E Sá&; Hambrick, D. C. (1989). Key success factors: Test of a general theory in the mature industrial-product sector, Strategic Management Journal, 10(4), July/August, 367-382.
Kanji, G. K., Malek, A. &;Tambi, B. A. (1999). Total quality management in UK higher education institutions. Total Quality Management, 10(1), 129-153.Karuppusami, G.&;Gandhinathan, R. (2006), Pareto analysis of critical success factors of total quality management: A literature review and analysis. The TQM Magazine, 18(4), 372-385.
Korczynski, M. (2002), Human Resource Management in Service Work, New York: palgrave, 5-7.
Kozak, M.&; Rimmington, M. (1999).Measuringtourist destination competitiveness: Conceptualconsiderations and empirical findings.International Journal of Hospitality Management,18(3), 273-283.
Lai, Pei-Chun &; Baum, Tom (2005), Just-in-time labour supply in the hotel sector: The role of agencies, Employee Relations, 27(1), 86-99.Leidecker, J. K.&;Bruno, A. V. (1984). Identifying and using critical success factors, Long Range Planning, 17(1), February, 23-32.Liaw, Booker C.K. &; Wang, Yaw-Yih (2009). Double-Track Decision-Making and the Failure of Taiwan’s Asia-Pacific Regional Operations Centre Plan in the 1990s, Tamkang Jouranl of International Affairs, 13(1), 73-100.Mazanec, J. A., Wober, K.&; Zins, A. H.(2007).Tourism Destination Competitiveness: From Definitionto Explanation? Journal of Travel Research,46(1), 86-95.Meer,Jacques B. H. Van der&;Calori, R. (1989).Strategic management in technology-intensive industries. International Journal of Technology Management, 4(2), 127-139.
Mendoza, Luis E., Marius, A., Pérez, M. &;Grlmán, A. C. (2007), Critical success factors for a customer relationship management strategy. Information Software Technology, 49(8), 913-945.
Mill, R. C. &; Morrison, A. M. (1985), the Tourism System: An Introductory Text, Englewood Cliffs, N.J.: Prentice-Hall.
Miller, A. (1998). Strategic Management, New York: McGraw-Hill.
Parasuraman, A., Berry, L. L.,&;Zeithaml, V. A. (1991).Understanding customer expectations of service. Sloan Management Review, 32(3), 39-48.
Pollalis, Y.A.&;Frieze, I.H. (1993). A new look at the Critical Sucess Factors in IT information strategy, The Executive's Journal, 18, Fall, 25-32.
Porter, M. E. (1980). Industry Structure and Competitive Strategy: Keys to Profitability. Financial Analysis Journal, 36(4), 30-41.
Ralph L. K.&; Howard R. (1993), Decisions with Multiple Objectives: Preferences and Valus Tradeoffs, Cambridge University Press.
Rangone, A. (1997). Linking organizational effectiveness, key success factors and performance measures: an analytical framework. Management Accounting Research, 8(2), 207-219.
Ritchie, J. R. B.&; Crouch, G. I. (1993). Competitiveness in international tourism: A framework for understanding and analysis. World Tourism Education and Research Centre, University of Calgary.
Ritchie, J. R. B.&; Crouch, G. I.(2000). Thecompetitive destination: A sustainability perspective.Tourism Management, 21(2), 1-7.
Rockert, J. F. (1978). Chief executives define their own data needs. Harvard Business Review, 57(2), 81-93.
Roper-Low G.C. &; Sharp J.A. (1990), The Analytic Hierarchy Process and Its Application To an Information Technology Decision, Journal of Operational Research Society, 1, 49-60.Saaty, T. L.(1981), The Analytic Hierarchy Process, New York: McGraw-Hill.
Saaty, T. L. (1986), Exploring Optimization Through Hierarchies and Ratio Scales. Socio-Economic Planning Sciences, 20(6), 355-360.
Saaty, T. L. (1987), The analytic hierarchy process-what it is and how it is used. Mathematical Modelling, 9(3-5), 161-176.
Saaty, T. L. (1987), Risk-Its Priority and Probability: the analytic hierarchy process. Risk Analysis, 7(2), 159-172.
Saaty, T. L. (1990), How to make a decision: The Analytic Hierarchy Process. European Journal of Operational Research, 48, 9-26.
Shah, M. H., Braganza, A. &;Morabito, V. (2007). A survey of critical success factors in e-Banking: an organizational perspective. European Journal of Information System, 16, 511-524.
Song, H., Romilly, P.&; Liu, X. (2000).An empiricalstudy of outbound tourism demand in the UK.Applied Economics, 32(5), 611-624.
Swarbrooke, J.(2001). The Development and Management of Visitor Attractions.Oxford England: Butterworth Heinemann (2th ed.), 桂魯發行.
Tillett, B. B. (1989). Authority Control in the Online Environment: Considerations and Practices, New Brunswick, New Jersey: The Haworth Press.
Tsai, H.,Song, H.&; Wong,Kevin K. F. (2009) Tourism and Hotel Competitiveness Research, Journal of Travel &; Tourism Marketing, 26(5), 522-546.
Van, Veen-Dirks Paula R.&;Wijn, M. (2002). Strategic control: Meshing Critical Success Factors with the Balanced Scorecard. Long Range Planning, 35(4), 407-427.
Wong, Kevin K F. (2004), Industry-specific and general environmental factors impacting on hotel employment, International Journal of Contemporary Hospitality Management, 16(4/5), 287-293.
World Economic Forum(2013).Travel &; tourismcompetitiveness report 2013.From: http://www.fitzroy.cl/wp-content/uploads/2013/05/Travel-and-Tourism-Competitiveness-2013-Fuente-WEF.pdf
Yesawich, P. C. (1988). Planning: The second step in market developing. The Cornell Hotel and Restaurant Administration Quarterly, 28(4), 71-82.
Yesawich, P. C. (1988). Marketing in the 1980s. The Cornell Hospitality and Restaurant Administration Quarterly, 20 (4), 35-38.
Yoon, Y.(2002). Development of a structural model for tourism destination competitiveness from stakeholders’ perspectives (Doctoral dissertation, Virginia Polytechnic Institute and State University).
Zwikael, O. &;Globerson, S. (2006). From Critical Success Factors to Critical Success Processes. International Journal Production Research, 44(17), 3433-3449.
網站資料
亞協中心網站，http://park.org/Taiwan/Government/Theme/Asia_Pacific_Rigional/apc01.htm
行政院主計處網站，http://www.dgbas.gov.tw/ct.asp?xItem=2203&;ctNode=1309
交通部觀光局網站 http://www.tbroc.gov.tw
Holiday Inn 網站，http://www.ichotelsgroup.com/ichs/hsd/6c/1/en/search_regions。