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題名:情感性疾病住院患者的服務滿意度之探討
書刊名:臺灣精神醫學
作者:洪昭安李明濱胡維恆蕭淑貞
作者(外文):Hung, Chao-anLee, Ming-beenHu, Wei-herngShiau, Shu-jen
出版日期:2003
卷期:17:1
頁次:頁56-63
主題關鍵詞:情感性疾患精神科服務滿意度Mood disorderPsychiatric serviceSatisfaction
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:38
  • 點閱點閱:58
     目的:在瞭解情感性疾病住院患者對於精神科服務之滿意度及其相關因素。 方法:以臺北市某兩所醫院的精神科病房情感性疾病患者為對象,採立意取樣問卷調查為主,利用結構性的問卷,面對面訪談收集資料,收案113 名,包括躁探個案59 位,重鬱探個案54位。問卷內容包括病患基本屬性資料、住院需求量表以及精神科服務滿意度量表。 結果:躁探個案對「活動生活安排」方面的滿意度最高,重鬱探個案則是對於「服務態度」方面的滿意度最高;兩種診斷的個案均對於「自主性」方面的滿意度最低。 結論:建議工作人員在不影響病患病情及安全下,能有更人性化的照護,尊重其對治療的意願以提昇滿意度。
期刊論文
1.成和玲、余伍洋(19930900)。住院精神病患生活滿意度之探討。護理研究,1(3),269-278。new window  延伸查詢new window
2.陳美碧、尹祚芊、蔡欣玲(19990200)。臺北市北區慢性精神病患心理衛生需求未滿足相關因素之探討。護理研究,7(1),77-89。new window  延伸查詢new window
3.Linder-Pelz, Susie(1982)。Toward a theory of patient satisfaction。Social Science and Medicine,16(5),577-582。  new window
4.鄭秋菊、余伍洋、成和玲、周煌智(19961000)。精神病患者「日間留院滿意度量表」之初步研究。公共衛生,23(3),147-155。  延伸查詢new window
5.崔秀倩、楊延光、謝秀華、吳就君、陳純誠(19980900)。精神分裂症與雙極型情感疾患之居家照顧需求與家屬之負荷。臺灣精神醫學,12(3),16-21。new window  延伸查詢new window
6.謝淑芳、王如華、徐姍姍(19961100)。CQI理念在住院病患滿意度調查之應用。國防醫學,23(5),452-455。  延伸查詢new window
7.繆珣(19941200)。影響急診病患對急診服務滿意度因素之探討。榮總護理,11(4),348-360。new window  延伸查詢new window
8.劉長安、蘇婉麗(19980400)。某醫學中心住院患者家屬對醫院的需求及其滿意度之探討。護理雜誌,45(2),47-59。new window  延伸查詢new window
9.黃芷苓、陳彩鳳(19980600)。某區域醫院推行全面品管下之病患與家屬滿意度之探討。醫院,31(3),26-37。  延伸查詢new window
10.Lewis, J. R.(1994)。Patient Views on Quality Care in General Practice: Literature Review。Social Science & Medicine,39(5),655-670。  new window
11.Hall, J. A.、Dornan, M. C.(1988)。What Patients Like about Medical Care and How Often They are Asked: A Meta-Analysis of the Satisfaction Literature。Society Science & Medicine,27(9),935-939。  new window
12.Hagerty, B. M.(1995)。Advances in Understanding Major Depressive Disorder。Journal of Psychosocial Nursing and Mental Health Services,33(11),27-34。  new window
13.Pollack, L. E.(1996)。Inpatients with Bipolar Disorder: Their Quest to Understand。Journal of Psychosocial Nursing and Mental Health Services,34(6),19-24。  new window
14.Hall, J. A.、Dornan, H. C.(1990)。Patient Sociodemographic Characteristics as Predictors of Satisfaction with Medical Care: A Meta-Analysis。Social Science & Medicine,30(7),811-818。  new window
15.Sitzia, J.、Wood, N.(1997)。Patient Satisfaction: A Review of Issues and Concepts。Social Science & Medicine,45(12),1829-1843。  new window
16.Perreault, M.、Rogers, W. L.、Leichner, P.、Sabourin, S.(1996)。Patients' Requests and Satisfaction with Services in an Outpatient Psychiatric Setting。Psychiatric Services: A Journal of the American Psychiatric Association,47(3),287-292。  new window
17.Noble, L. M.、Douglas, B. C.、Newman, S. P.(2001)。What Do Patients Expect of Psychiatric Services? A Systematic and Critical Review of Empirical Studies。Social Science & Medicine,52(7),985-998。  new window
18.Bear, M.、Bowers, C.(1998)。Using a Nursing Framework to Measure Client Satisfaction at a Nurse-Managed Clinic。Public Health Nursing,15(1),50-59。  new window
19.Aharony, L.、Strasser, S.(1993)。Patient Satisfaction: What We Know about and What We Still Need to Explore。Medical Care Review,50(1),49-80。  new window
20.Zastowny, T. R.、Lehman, A. F.(1988)。Patient Satisfaction with Mental Health Services。Quality Review Bulletin,14(9),284-289。  new window
21.Phelan, M.、Slade, M.、Thornicroft, G.、Dunn, G.、Holloway, F.、Wykes, T.、Strathdee, G.、Loftus, L.、McCrone, P.、Hayward, P.(1995)。The Camberwell Assessment of Need: The Validity and Reliability of an Instrument to Assess the Needs of People with Severe Mental Illness。The British Journal of Psychiatry,167(5),589-595。  new window
22.Ruggeri, M.(1994)。Patients' and Relatives' Satisfaction with Psychiatric Services: The State of the Art of Its Measurement。Social Psychiatry and Psychiatric Epidemiology,29(5),212-227。  new window
23.Svensson, B.、Hansson, L.(1994)。Patient Satisfaction with Inpatient Psychiatric Care: The Influence of Personality Traits, Diagnosis and Perceived Coercion。Acta Psychiatrica Scandinavica,90(5),379-384。  new window
24.Thomas, L. H.、Bond, S.(1996)。Measuring Patients' Satisfaction with Nursing: 1990-1994。Journal of Advanced Nursing,23(4),747-756。  new window
25.Leavey, G.、King, M.、Hoar, A.、Cole, E.、Johnson-Sabine, E.(1997)。First-Onset Psychotic Illness: Patients' and Relatives' Satisfaction with Services。The British Journal of Psychiatry,170,53-57。  new window
26.Greenwood, N.、Key, A.、Burns, T、Bristow, M.、Sedgwick, P.(1999)。Satisfaction with In-Patient Psychiatric Services: Relationship to Patient and Treatment Factors。The British Journal of Psychiatry,174,159-163。  new window
學位論文
1.劉杏元(1994)。精神病患家屬自評需要與其護理人員評估家屬需要之差異性及其相關因素探討,臺北。  延伸查詢new window
圖書
1.Hales, R. E.、Yudofsky, S. C.(1996)。Synopsis of psychiatry。Washington, DC:American Psychiatry Press。  new window
 
 
 
 
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