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引文資料
題名:
涉入程度與系統滿意度影響因素之探討:以企業資源規劃系統為例
書刊名:
產業論壇
作者:
楊惠貞
/
曹文瑜
作者(外文):
Yang, H. J.
/
Tsao, W. Y.
出版日期:
2004
卷期:
6:4
頁次:
頁75-103
主題關鍵詞:
使用者滿意
;
涉入
;
主管支持
;
有用性
;
好用性
;
個人需求
;
System satisfaction
;
System involvement
;
Executive support
;
Perceived usefulness
;
Perceived ease of use
;
Personal needs
原始連結:
連回原系統網址
相關次數:
被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
排除自我引用:0
共同引用:
12
點閱:28
期刊論文
1.
Soh, C.、Kien, S. S.、Tap-Yap, J.(2000)。Cultural Fits and Misfits: Is ERP a Universal Solution?。Communications of the ACM,43(4),47-51。
2.
Jarvenpaa, Sirkka L.、Ives, B.(1991)。Executive involvement and participation in the management of information technology。MIS Quarterly,15(2),205-227。
3.
周樹林(19990700)。我國ERP市場現況與展望。資訊與電腦雜誌,228,43-52。
延伸查詢
4.
Igbaria, Magid、Guimaraes, Tor、Davis, Gordon B.(1995)。Testing the determinants of microcomputer usage via a structural equation model。Journal of management information systems,11(4),87-114。
5.
Palvia, P. C.(1996)。A Model and Instrument for Measuring Small Business User Satisfaction with Information Technology。Information & Management,31,151-163。
6.
Klenke, K.(1992)。Construct and Critique of User Satisfaction and User Involvement Instructions。Information Systems and Operational Research,30(4),325-348。
7.
Larcker, D. F.、Lessig, V. P.(1980)。Perceived Usefulness of Information: A Psychometric Examination。Decision Sciences,11(1),121-134。
8.
Leonard-Barton, Dorothy、Deschamps, Isabelle(1988)。Managerial influence in the implementation of new technology。Management Science,34(10),1252-1265。
9.
Venkatesh, V.、Davis, F. D.(1996)。A Model of the Antecedents of Perceived Ease of Use: Development & Test。Decision Sciences,27(3),451-481。
10.
Lin, W. T.、Shao, Benjamin B. M.(2000)。The relationship between user participation and system success: A simultaneous contingency approach。Information and Management,37(6),283-295。
11.
Igbaria, M.、Iivari, J.(1995)。The Effects of Self-efficacy on Computer Usage。Omega: The International Journal of Management Science,23(6),587-605。
12.
Bingi, Prasad、Sharma, Maneesh K.、Godla, Jayanth K.(1999)。Critical issues affecting an ERP implementation。Information Systems Management,16(3),30-36。
13.
Ives, B.、Olson, M. H.(1984)。User involvement and MIS success: A review of research。Management Science,30(5),586-603。
14.
Taylor, S.、Todd, P. A.(1995)。Assessing IT usage: The role of prior experience。Management Information Systems Quarterly,19(4),561-570。
15.
Bailey, James E.、Pearson, Sammy W.(1983)。Development of a Tool for Measuring and Analyzing Computer User Satisfaction。Management Science,29(5),530-545。
16.
Pitt, Leyland F.、Watson, Richard T.、Kavan, C. Bruce(1995)。Service Quality: A Measure of Information Systems Effectiveness。MIS Quarterly,19(2),173-187。
17.
Barki, H.、Hartwick, J.(1994)。Measuring User Participation, User Involvement, and User Attitude。MIS Quarterly,18(1),59-82。
18.
Al-Mashari, M.、Al-Mudimigh, A.、Zairi, M.(2003)。Enterprise resource planning: A taxonomy of critical factors。European Journal of Operational Research,146(2),352-364。
19.
Ives, Blake、Olson, Margrethe H.、Baroudi, Jack J.(1983)。The Measurement of User Information Satisfaction。Communications of the ACM,26(10),785-793。
20.
Davenport, Thomas H.(1998)。Putting the enterprise into the enterprise system。Harvard Business Review,76(4),121-131。
21.
Davis, Fred D.、Bagozzi, Richard P.、Warshaw, Paul R.(1989)。User acceptance of computer technology: A comparison of two theoretical models。Management Science,35(8),982-1003。
22.
Davis, Fred D.(1989)。Perceived Usefulness, Perceived Ease of Use, & User Acceptance of Information Technology。MIS Quarterly,13(3),319-340。
學位論文
1.
皮世明(1999)。影響資訊系統服務品質的因素研究(博士論文)。國立中央大學。
延伸查詢
2.
鄒平儀(1985)。臺中市兒童發展需求滿足與生活適應之研究(碩士論文)。東海大學。
延伸查詢
3.
利慶松(1992)。自閉症患者母親之身心壓力、生活適應與服務需求(碩士論文)。東海大學。
延伸查詢
圖書
1.
Keen, P. G. W.、Scott-Morton, M. S.(1978)。Decision Support Systems: An Organizational Perspective。Reading, Massachusetts:Addison-Wesley Publishing Company。
2.
Peter, J. P.、Olson, J. C.(1993)。Consumer behavior and marketing strategy。Irwin。
3.
Fishbein, M.、Ajzen, I.(1980)。Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research。Addison-Wesley。
4.
Berry, L. L.、Parasuraman, A.、Zeithaml, V. A.(1991)。Marketing Services: Competing through Quality。New York:The Free Press。
5.
Cyert, R. M.、March, J. G.(1963)。A behavioral theory of the firm。Oxford:Blackwell。
6.
Thimbleby, Harold(1990)。User Interface Design。ACM Press。
7.
Davenport, T. H.(2000)。Mission Critical: Realizing the Promise of Enterprise Systems。Boston, Massachusetts:Harvard Business School Press。
8.
Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。
其他
1.
高迪理(1995)。臺灣地區老人社會福利服務需求之後分析。
延伸查詢
2.
M. A. Al-Khaldi and R. S. O. Wallace(1999)。The influence of Attitudes on Personal Computer Utilization among Knowledge Workers: the Case of Saudi Arabia。
3.
J. Ang and S. Koh(1997)。Exploring the Relationships between User Information Satisfaction and Job Satisfaction。
4.
J. Ang and P. H. Soh(1997)。User Involvement Satisfaction, Job Satisfaction and Computer Background: An Exploratory Study。
5.
H. Barki and J. Flartwick(1989)。Rethinking the Concept of User Involvement。
6.
J. J. Baroudi, M. H. Olson and B. Ives(1986)。An Empirical Study of the Impact of User Involvement on System Usage and Information Satisfaction。
7.
J. B. Barsanti(1990)。Expert System: Critical Success Factors for Their Implementation。
8.
I. Benbasat and A. S. Dexter(1986)。An Investigation of the Effectiveness of Color and Graphical Presentation under Varying Time Constraints。
9.
F. Bergeron, L. Raymond, S. Rivard and M-F. Gara(1995)。Determinants of EIS Use: Testing a Behavioral Model。
10.
T. A. Byrd(1992)。Implementation and Use of Expert Systems in Organizations: Pperceptions of Knowledge Engineers。
11.
F. Calisir and F. Calisir(2004)。The Relation of Interface Usability Characteristics, Perceived Usefulness, and Perceived Ease of Use of End-user Satisfaction with Enterprise Resource Planning (ERP) Systems。
12.
B. Christian(1968)。Needs Ants, and Political Legitimacy。
13.
G. J. Davis(1985)。A Typology of Management Information System Users and Its Implications for User Information Satisfaction Research。
14.
N.J. Dean(1968)。The Computer Comes of Age。
15.
DeLonc, H. William and Ephraim R. McLean(1992)。Information Systems Success: Te Quest for the Dependent Variable。
16.
W. J. Doll and G. Torkzadeh(1988)。The measurement of User Information Satisfaction。
17.
J. Evans(1976)。Measures of Computer and Information Systems Productivity Key Information Interview。
18.
A. Guthrie(1974)。Attitudes of User-Managers towards MIS。
19.
H. R. Hartson(1998)。Human-computer Interaction: Interdisciplinary Roots and Trends。
20.
D. Hix and H. R. Hartson(1993)。Developing User Interface: Ensuring Usability through Product Process。
21.
M. Igbaria, S. J. Schiffman and T. J. Wieckowski(1994)。The Respective Roles of Perceived Usefulness and Fun in the Acceptance of Microcomputer Technology。
22.
Jiang, I. James, Gary Klein and Thomas L. Means(200012)。Project Risk Impact on Software Development Team Performance。
23.
J. Keyes(198911)。Why Expert Systems Fail。
24.
O. E. M. Khalil and M. M. Elkordy(1999)。The Relationship between User Satisfaction and Systems Usage: Empirical Evidence from Egypt。
25.
T. H. Known and R. W. Zmud(1987)。Unifying the Fragmented Models of Information Systems Implementation. In Critical Issues in Information System Research。
26.
H. Koontz and H. Weihrich(1997)。Essentials of Management。
27.
Kwasi Axnoako-Gyampah(1997)。Exploring Users’ Desire to Be Involved in Computer Systems Development: An Exploratory Study。
28.
M. Lawrence and G. Low(1993)。Exploring Individual User Satisfaction with User-led Development。
29.
D. Leonard-Barton(198710)。The Case for Integrative Innovation: An Expert System at Digital。
30.
H. C. Lucas(1975)。Performance and the Use of An Information System。
31.
A. M. Maish(197903)。A User’s Behavior toward His MIS。
32.
C. H. Mawhunny and A. L. Lederer(1990)。A Study of Personnel Computer Utilization by Manager。
33.
P. C. Palvia and S. C. Palvia(1999)。An Examination of the IT Satisfaction of Small-business Users。
34.
R. F. Power and G. W. Dickson(1973)。MIS Project Management: Myths, Opinions and Realities。
35.
C. A. Ptak(2000)。ERP Tools, Techniques, and Applications for Integrating the Supply Chain。
36.
L. Raymond(198503)。Organizational Characteristics and the Success of MIS in the Context of Small Business Managers。
37.
N. Saleem(1996 summe)。An Empirical Test of the Contingency Approach to User Participation in Information Systems。
38.
P. Savage-Knepshield and N. J. Belkin(1999)。Interaction in information retrieval: trends over time。
39.
B. Shneiderman(1998)。Designing the user interface: strategies for effective human-computer interaction。
40.
D. L. Smith(198812)。Implementing real world expert systems。
41.
B. Szajna and R. W. Scamell(1993)。The effects of information system expectation on their performance and perception。
42.
E. B. Swanson(1979)。Management Information Systems: Appreciation and Involvement。
43.
P. A. Todd and I. Benbasat(198910)。An experimental investigation of the impact of computer based decision aids on the process of preferential choice。
44.
J. Y. L. Thong and C. S. Yap(1996)。Information systems effectiveness: a user satisfaction approach。
45.
H. C. Triandis(1980)。Value, attitudes, and interpersonal behavior, Nebraska Symposium on Motivation 1979: Beliefs, Attitudes and Value。
46.
E. Vanlommel and B. De Brabander(1975)。The organization of electronic data processing (EDP) activities and computer use。
47.
W. van der Asist(2000)。Loosely coupled interorganizational workflows: modeling and analyzing workflows crossing organizational boundaries。
48.
H. Xie(2003)。Supporting ease-of-use arid user control: desired features and structure of Web-based online JR system。
49.
Y. Yoo, T. Gulmaraes and Q. O’Neel(199503)。Exploring the Factors Associated with expert system success。
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