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題名:影響餐飲業使用無線點餐系統之因素--結合計畫行為理論以及知覺風險理論
書刊名:商業現代化學刊
作者:王明杰孫思源 引用關係
作者(外文):Wang, Ming-jueSun, Szu-yun
出版日期:2013
卷期:7:1
頁次:頁277-306
主題關鍵詞:計畫行為理論知覺風險知覺系統服務品質無線點餐系統Theory of planned behaviorPerceived riskPerceived system service qualityWireless restaurant system
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(2) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:16
  • 點閱點閱:192
期刊論文
1.Roselius, T.(1971)。Consumer ranking of risk reduction methods。Journal of Marketing,35(1),56-61。  new window
2.Oliver, R.(1981)。Measurement and Equalization of Satisfaction Process in Retail Selling's。Journal of Retailing,57(1),25-48。  new window
3.Henderson, R.、Rickwood, D.、Roberts, P.(1998)。The Beta Test of an Electronic Supermarket。Interacting with Computers,10(4),385-399。  new window
4.Parasuraman, A.、Berry, L. L.、Zeithaml, V. A.(1993)。More on Improving Quality Measurement。Journal of Retailing,69(1),140-147。  new window
5.Morris, Michael G.、Dillon, Andrew(1997)。How User Perceptions Influence Software Use。IEEE Software,14(4),58-65。  new window
6.Stone, Robert N.、Gronhaug, Kjell(1993)。Peceived Risk: Further Considerations for the Marketing Discipline。European Journal of Marketing,27(3),39-50。  new window
7.Taylor, S.、Todd, P. A.(1995)。Assesing IT usage: The role of prior experience。MIS Quaterly,19(4),561-571。  new window
8.余泰魁、吳桂森、楊淑斐(20040300)。市場行銷組合與計劃行為理論之整合性分析--以線上學習為例。產業論壇,6(1),171-203。new window  延伸查詢new window
9.Kettinger, W. J.、Lee, C. C.(1997)。Pragmatic Perspectives on the Measurement of Information Systems Service Quality。MIS Quarterly,21(2),223-240。  new window
10.Pitt, L. F.、Watson, R. T.、Kavan, C. B.(1997)。Measuring Information Systems Service Quality: Concerns for a Complete Canvas。MIS Quarterly,21(2),209-221。  new window
11.Van Dyke, T. P.、Kappelman, L. A.、Prybutok, V. R.(1997)。Measuring Information Systems Service Quality: Concerns on the Use of the SERVQUAL Questionnaire。MIS Quarterly,21(2),195-208。  new window
12.Liao, S.-Y.、Shao, Y.-P.、Wang, H.-Q.、Chen, A.(1999)。The adoption of virtual banking: An empirical study。International Journal of Information Management,19(1),63-74。  new window
13.Mitchell, V. W.、Greatorex, M.(1993)。Risk perception and reduction in the purchase of consumer services。The Service Industries Journal,13(4),179-200。  new window
14.Chau, P. Y. K.、Hu, P. J. H.(2001)。Information technology acceptance by individual professionals: A model comparison approach。Decision Sciences,32(4),699-719。  new window
15.Chau, P. Y. K.、Hu, P. J. H.(2002)。Investigating Healthcare Professionals' Decisions to Accept Telemedicine Technology: An Empirical Test of Competing Theories。Information & Management,39(4),297-311。  new window
16.Pitt, Leyland F.、Watson, Richard T.、Kavan, C. Bruce(1995)。Service Quality: A Measure of Information Systems Effectiveness。MIS Quarterly,19(2),173-187。  new window
17.Garretson, Judith A.、Clow, Kenneth E.(1999)。The influence of coupon fair value on service quality expectation, risk perception and purchase intention in the dental industry。Journal of Service Marketing,13(1),59-72。  new window
18.Hartwick, John、Barki, Henri(1994)。Explaining the role of user participation in information system use。Management Science,40(4),440-465。  new window
19.Parasuraman, Anantharanthan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1991)。Refinement and Reassessment of the SERVQUAL Scale。Journal of Retailing,67(4),420-450。  new window
20.Taylor, Shirley、Todd, Peter A.(1995)。Understanding information technology usage: A test of competing models。Information Systems Research,6(2),144-176。  new window
21.Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。Communication and Control Processes in the Delivery of Service Quality。Journal of Marketing,52(2),35-48。  new window
22.Dowling, Grahame R.、Staelin, Richard(1994)。A model of perceived risk and intended risk-handling activity。Journal of consumer Research,21(1),119-134。  new window
23.Murray, Keith B.、Schlacter, John L.(1990)。The Impact of Services Versus Goods on Consumers: Assessment of Perceived risk and Variability。Journal of the Academy of Marketing Science,18(1),51-65。  new window
24.Kettinger, William J.、Lee, Choong C.(1994)。Perceived Service Quality and User Satisfaction with the Information Services Function。Decision Sciences,25(5/6),737-766。  new window
25.Mathieson, Kieran(1991)。Predicting user intentions: comparing the technology acceptance model with the theory of planned behavior。Information Systems Research,2(3),173-191。  new window
26.Cox, Donald F.、Rich, Stuart U.(1964)。Perceived Risk and Consumer Decision-Making: The Case of Telephone Shopping。Journal of Marketing Research,1(4),32-39。  new window
27.Bhattacherjee, Anol(2001)。Understanding Information Systems Continuance: An Expectation-Confirmation Model。MIS Quarterly,25(3),351-370。  new window
28.Bhattacherjee, Anol L.(2001)。An Empirical Analysis of the Antecedents of Electronic Commerce Service Continuance。Decision Support Systems,32(2),201-214。  new window
29.Karahanna, Elena、Straub, Detmar W.、Chervany, Norman L.(1999)。Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs。MIS Quarterly,23(2),183-213。  new window
30.Cronin, J. Joseph Jr.、Taylor, Steven A.(1992)。Measuring Service Quality: A Reexamination and Extension。Journal of Marketing,56(3),55-68。  new window
31.Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service quality。Journal of Retailing,64(1),12-40。  new window
32.Davis, Fred D.(1989)。Perceived Usefulness, Perceived Ease of Use, & User Acceptance of Information Technology。MIS Quarterly,13(3),319-340。  new window
33.Ajzen, I.(1991)。The theory of planned behavior。Organizational Behavior and Human Decision Processes,50(2),179-211。  new window
34.Taylor, S.、Todd, P. A.(1995)。Decomposition and Cross Effects In The Theory Of Planned Behavior: A Study Of Consumer Adoption Intentions。International Journal of Research in Marketing,12(2),137-155。  new window
會議論文
1.Jacoby, Jacob、Kaplan, Leon B.(1972)。The Components of Perceived Risk。Third Annual Conference of the Association for Consumer Research,(會議日期: Nov. 2-5, 1972)。Association for Consumer Research。382-393。  new window
學位論文
1.辛岳峰(2001)。購物環境、產品屬性、知覺風險與網路購物行為之研究(碩士論文)。淡江大學。  延伸查詢new window
2.皮世明(1999)。影響資訊系統服務品質的因素研究(博士論文)。國立中央大學。new window  延伸查詢new window
3.施淳瑄(2001)。台灣網路書店經營型態對服務品質、知覺風險、顧客行為意圖影響之探討(碩士論文)。國立政治大學,台北市。  延伸查詢new window
4.李定家(2000)。網路購物之降低風險策略研究(碩士論文)。國立中央大學。  延伸查詢new window
5.劉書蘭(2002)。消費者採用行動商務之行為研究--以行動銀行為例(碩士論文)。國立雲林科技大學。  延伸查詢new window
圖書
1.Christie, B.(1981)。Face to File Communication: Psychological Approach to Information Systems。New York:Wiley。  new window
2.Cox, D. F.(1967)。Risk Taking and Information Handling in Consumer Behaviour。Boston:Harvard University Press。  new window
3.Ajzen, I.、Fishbein, M.(1980)。Understanding Attitudes and Predicting Social Behavior。Englewood Cliffs, New Jersey:Prentice-Hall。  new window
4.Fishbein, Martin、Ajzen, Icek(1975)。Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research。Addison-Wesley Publishing Company。  new window
圖書論文
1.Ajzen, Icek(1989)。Attitude Structure and Behavior。Attitude Structure and Function。Lawrence Erlbaum Associates, Inc.。  new window
2.Cunningham, Scott M.(1967)。The Major Dimensions of Perceived Risk。Risk Taking and Information Handling in Consumer Behavior。Harvard University Press。  new window
3.Ajzen, Icek(1985)。From intentions to actions: A theory of planned behavior。Action Control: From Cognition to Behavior。Springer-Verlag。  new window
 
 
 
 
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