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題名：應用模糊積分於知識分享效益評估之研究
書刊名：商管科技季刊
作者：林秀芬
作者(外文)：Lin, Hsiu-fen
出版日期：2006
卷期：7:2
頁次：頁245-275
主題關鍵詞：知識分享效益；評估模式；模糊積分；層級分析法；Knowledge sharing effectiveness；Evaluation model；Fuzzy integral；Analytic hierarchy process
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:0
  • 點閱點閱:23
　　知識分享活動實施的成效，是影響知識管理最重要的成敗關鍵。如何透過知識分享成效的達成，落實知識管理的執行，已成為企業經營者與研究學者共同關注的焦點。因此，本研究依據知識分享效益相關文獻的彙整與分析，經由問卷調查結果，利用因素分析法，將知識分享效益評估指標分為組織學習、人力資源、資訊管理、組織績效、外部環境等五個構面，並結合模糊積分與層級分析法，以群體協同評估的決策方式，建構一個知識分享效益評估模式，再導入個案分析，驗證評估模式的實用性，期能作為企業檢視目前知識分享現況的參考依據，進而協助企業擬定未來知識分享活動的發展策略。
　　Knowledge sharing practices are significant factors for knowledge management. Promoting knowledge management through knowledge sharing effectively is a key issue in practices and academics. Based on the related literature on knowledge sharing effectiveness, this study using the results of questionnaire and factor analysis to divide the knowledge sharing effectiveness dimensions into organizational learning, human resource, information management, organizational performance, and external environment. Moreover, this study develops an evaluation model of knowledge sharing effectiveness by combining fuzzy integral and analytic hierarchy process (AHP) and applying group evaluation to improve evaluation quality, which serve as the basis for assessing the climate of organizational knowledge sharing. Finally, this study adopts a case study to confirm the practicality derived from this evaluation model.
期刊論文
1.Lee, H.、Choi, B.(2003)。Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Enablers, Examination。Journal of Management Information System，20(1)，179-228。  new window
2.Taylor, W. A.、Wright, G. H.(2004)。Organizational readiness for successful knowledge sharing: Challenges for public sector managers。Information Resources Management Journal，17(2)，22-37。  new window
3.Darroch, J.(2003)。Developing a Measure of Knowledge Management Behaviors and Practices。Journal of Knowledge Management，7(5)，41-54。  new window
4.Ford, John B.、Joseph, Mathew、Joseph, Beatriz(1997)。Importance-Performance Analysis as a Strategic Tool for Service Marketers: The Case of Service Quality Perceptions of Business Students in New Zealand and the USA。Journal of Services Marketing，13(2)，171-186。  new window
5.Hidding, G. S.、Shrieen, M. C.(1998)。Anatomy of a Learning Organization: Turning Knowledge into Capital at Anderson Consulting。Knowledge and Process Management，5(1)，3-13。  new window
6.Quinn, James Brian、Anderson, Philip、Finkelstein, Sydney(1996)。Managing Professional Intellect: Making the Most of the Best。Harvard Business Review，74(2)，71-80。  new window
7.Ishii, K.、Sugeno, M.(1985)。A Model Human Evaluation Process Using Fuzzy Measure。International Journal of Man-machine Studies，22(1)，19-38。  new window
8.Senge, P. M.(1997)。Sharing knowledge。Executive Excellence，15(6)，11-12。  new window
9.Bartol, K. M.、Srivastava, A.(2002)。Encouraging knowledge sharing: The role of organizational reward systems。Journal of Leadership & Organizational Studies，9(1)，64-76。  new window
10.Hendriks, P.(1999)。Why share knowledge? The influence of ICT on the motivation for knowledge sharing。Knowledge and process management，6(2)，91-100。  new window
11.Chen, Chen-Tung(2000)。Extensions of the TOPSIS for Group Decision-making under Fuzzy Environment。Fuzzy Sets and Systems，114(1)，1-9。  new window
12.Zadeh, Lotfi Asker(1965)。Fuzzy sets。Information and Control，8(3)，338-353。  new window
13.Kaplan, Robert S.、Norton, David P.(1992)。The Balanced Scorecard: Measures That Drive Performance。Harvard Business Review，70(1)，71-79。  new window
14.Chen, Y. W.、Tzeng, G. H.(2001)。Using fuzzy integral for evaluation subjectively perceived travel costs in a traffic assignment model。European Journal of Operational Research，130(3)，653-664。  new window
15.Connelly, C. E.,、Kelloway, E. K.(2003)。Predictors of employees’ perceptions of knowledge sharing culture。Leadership and Organizational Development Journal，24(5)，294-301。  new window
16.Delgado, M., Herrera, F., Herrera-Viedma, E.,、Martinez, L.(1998)。Combining numerical and linguistic information in-group decision-making。Journal of Information Sciences，107，177-194。  new window
17.DeTienne, K. B.,、Jackson, L. A.(2001)。Knowledge management: understanding theory and developing strategy。Competitiveness Review，11(1)，1 -11。  new window
18.Lee, C., Liu, L. C.,、Tzeng, G. H.(2000)。Hierarchical fuzzy integral evaluation approach for vocational education performance: Case of junior colleges in Taiwan。International Journal of Fuzzy Systems，3(3)，476-485。  new window
19.Liebowitz, J.,、Chen, Y.(2001)。Developing knowledge sharing proficiencies。Knowledge Management Review，3(6)，12-15。  new window
20.Zadeh, L. A.(1975)。The concept of a linguistic variable and its application to approximate reasoning I, II, III。Information Science，9，43-80。  new window
學位論文
1.張媛(2003)。人力資源活動對高科技研發人員知識分享行為之影響(碩士論文)。國立中央大學。  延伸查詢new window
2.蔡櫻枝(2003)。人力資源策略、知識導向文化、知識分享阻力對組織成員知識分享意願影響之研究(碩士論文)。國立中山大學，高雄。  延伸查詢new window
3.吳偉立(2002)。促動因子與知識分享要素關係之研究--以人格特質及工作特性為干擾變項(碩士論文)。靜宜大學。  延伸查詢new window
4.Sugeno, M.(1974)。Theory of Fuzzy Integrals and its Applications(博士論文)。Tokyo Institute of Technology。  new window
5.汪金城(2001)。研發機構知識分享機制之研究--以工研院光電所研發團隊為例(碩士論文)。國立政治大學。  延伸查詢new window
6.賴毓晃(2001)。知識管理與ISO認證整合之研究。  延伸查詢new window
圖書
1.Saaty, T. L.(1998)。The Analytic Hierarchy Process: Planning, Priority Setting, Resource Allocation。New York：McGraw-Hill International Book Co.。  new window
2.李允中、王小璠、蘇木村(2003)。模糊理論及其應用。臺北市：全華科技圖書。  延伸查詢new window
3.Kaufmann, A.、Gupta, M. M.(1991)。Introduction to Fuzzy Arithmetic: Theory and Applications。New York：Van Nostrand Reinhold。  new window
4.Zimmermann, H. J.(1991)。Fuzzy set theory and its applications。Kluwer Academic Publishers。  new window
5.Nonaka, Ikujiro、Takeuchi, Hirotaka(1995)。The knowledge-creating company: How Japanese companies create the dynamics of innovation。Oxford University Press。  new window
6.Klir, George J.、Yuan, Bo(1995)。Fuzzy Sets and Fuzzy Logic: Theory and Applications。Prentice-Hall。  new window
7.Davenport, Thomas H.、Prusak, Laurence(1998)。Working Knowledge: How Organizations Manage What They Know。Harvard Business School Press。  new window
8.Dixon, Nancy M.(2000)。Common Knowledge: How Companies Thrive by Sharing What They Know。Boston, MA：Harvard Business School Press。  new window
 
 
 
 
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