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題名:領導型態與企業再造關鍵成功因素的認知之研究:以東森電視臺為研究對象
書刊名:傳播管理學刊
作者:楊志弘吳宜瑾
出版日期:2005
卷期:6:3
頁次:頁1-27
主題關鍵詞:領導型態企業再造關鍵成功因素Leadership styleBusiness reengineeringBRKey success factorsKSF
原始連結:連回原系統網址new window
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1990年以來,數位傳播科技的迅速發展,使得媒體產業面臨結構變遷,媒體企業再造(business reengineering)不只是產業界的重要行動,同時也是學術界研究的重要領域之一。媒體企業再造的「關鍵成功因素」(key success factors)是學術界與實務界共同關心的議題,已有不少的研究結果(楊志弘,2004)。但是,由於媒體各部門工作性質迥異,因此存在著各自不同的領導型態,而領導型態對於企業再造的實質運作具有顯著影響(楊志弘,2004),因此,本研究將針對不同部門的領導型態進一步分析企業再造關鍵成功因素的課題。 本研究選取東森華榮傳播事業集團之東森電視臺為研究對象,目的在探討東森電視臺不同部門領導型態之差異;東森電視臺不同部門企業再造關鍵成功因素重要度認知之差異,以及領導型態與企業再造關鍵成功因素重要度認知之間的關聯性。本研究方法係採問卷調查法,按「分層比例隨機抽樣法」,選出東森電視臺的主管和員工為施測對象。總計發放問卷300份,回收有效問卷264份,有效率達88%。依據文獻探討、問卷設計與分析後,本研究主要研究發現如下: (一)東森電視臺各部門領導型態傾向「仁慈權威型」與「諮商民主型」。整體而言,東森電視臺新聞部與節目部的領導型態偏向「仁慈權威型」;而業務部、工程製播部與行政管理部則偏向「諮商民主型」。 (二)東森電視臺各部門企業再造關鍵成功因素重要度認知存在有顯著差異。其中,新聞部視領導決策為最重要的關鍵成功因素;節目部與業務部則最重視目標整合;工程製播部認為人力資源最重要,而行政管理則傾向於認知資訊運用較重要。 (三)東森電視臺之領導型態與企業再造關鍵成功因素重要度認知具有顯著相關。 研究顯示領導型態構面中的組織結構、激勵特性、績效目標與資源控制構面能有效預測企業再造關鍵成功因素重要度認知達39.4%的總變異量。 本研究貢獻在於納入領導型態來探求企業再造關鍵成功因素重要度認知的差異,由於以往的研究多在探討企業再造關鍵成功因素與實施績效之間的關聯性,而本研究擬從更高層面切入,冀望以領導型態的不同來檢視企業再造關鍵成功因素的重要度認知,應可獲得較客觀的結果。
Since 1990, the digital science rapid development has caused the media industry faced with the structure change, the business reengineering (BR) of media not only the industrial field important motion, simultaneously also is one of the important domain which the academic circles studies. The media key success factors (KSF) of BR is a subject which the academic circles and the industrial field cared about together, had many findings. But, the job functions of media various departments is different, therefore has different leadership style. The leadership style makes reveals influence to the substantive operation of media, therefore, this research will aim at the leadership style of different department and further will analyze the topic of KSF of BR. The research select the Eastern television (ETTV) of Eastern Broadcasting Co., Ltd for research object. The main goal is to discussion the difference of ETTV's leadership style in each department. ETTV's each department cognition the important of KSF of BR as well as the connection between the leadership style and the important of KSF of BR. This study adopts questionnaire survey research methods and “Stratified rate random Sampling” sampling method. Distributing 300 questionnaires to high-level managers, mid-level managers and line staffs of ETTV and the recycling effectively questionnaires are 264, effectiveness rate is 88%. After the literature discussion, questionnaires design and the analysis, the main finding of this research are as follows: (1) The leadership styles of various departments in ETTV are tend to “benevolent-authoritative” and “consultative-democrative”. Overall, News department and Program department's leadership styles is tend to “benevolent-authoritative”. The Busniess department, the Project system broadcasts, and the Administration department are tend to “consultative-democrative” (2) The components of KSF of BR in ETTV's departments had made significant difference. Among them, the news department regards the leadership decision-making to become the most important KSF; Program department and Service department most takes the goal conformity; The project system broadcasts think the human resources are importantly, and the Administration department regards as the information utilization is more important. (3) The leadership styles and KSF of BR in ETTV's departments are correlation. Demonstrated the components of the organizational structure, the drive characteristic, the achievements goal and the resources control can efficiently forecast the KSF of BR to reach 39.4% total variations quantities. This research contribution lies in brings the leadership styles to seek the difference on KSF of BR. Because the former research are focus on the connection beetweet KSF implementation achievements connection, but this research draws up from a higher stratification plane cuts into differently, hopes the leadership style can inspect the KSF of BR, it should be possible to obtain a more objective result.
期刊論文
1.Davis, T. R. V.(1993)。Reengineering in Action。Strategy & Leadership,1993(Jul./Aug.),49-54。  new window
2.Gade, P. J.、Perry, E. L.(2003)。Changing the Newsroom Culture:A Four--Year Case Study of Organizational Development at the St. Louis Post-Dispatch。Journalism & Mass Communication Quarterly,50(2),327-347。  new window
3.Daniels, G. L.、Hollifield, C. A.(2002)。Times of Turmoil:Short and Long Term Effects of Organizational Change on Newsroom Employees。Journalism & Mass Communication Quarterly,79(3),661-680。  new window
4.Hammer, M.(1990)。Reengineering Work:Don’t Automate,Obliterate。Harvard Business Review。  new window
5.Hammer, M.(2001)。Process Change。Journal of Business Strategy,2001(Nov./Dec.),11-15。  new window
6.Davenport, Thomas H.、Short, James E.(1990)。The new industrial engineering: Information technology and business process redesign。Sloan Management Review,31(4),11-27。  new window
7.楊志弘(20000100)。臺灣地區報社編輯部主管人口背景與管理型態之研究。傳播管理學刊,2:1,頁1-17。new window  延伸查詢new window
研究報告
1.楊志弘(2004)。台灣媒體企業再造關鍵成功因素之研究。  延伸查詢new window
2.楊志弘(1998)。台灣地區報社組織文化與編輯部主管人格特質、管理型態之關聯性研究 (計畫編號:NSC-87-2412-H-130-001)。  延伸查詢new window
學位論文
1.陳義勝(1981)。企業主持人人格、組織結構與組織效果關係之研究(博士論文)。國立政治大學。new window  延伸查詢new window
2.林揚程(2001)。領導型態、工作滿足與學習型組織之關聯性研究--以電子報為例(碩士論文)。銘傳大學。  延伸查詢new window
3.邱賀鎔(1988)。人格特質、管理型態、工作滿足相關之研究(碩士論文)。淡江大學。  延伸查詢new window
4.葉金萍(2000)。廣播電台之領導型態與組織文化及其關聯性之研究(碩士論文)。銘傳大學。  延伸查詢new window
5.葉家元(2002)。領導型態、組織文化與學習型組織之關聯性研究--以商業無線電視台新聞部為例(碩士論文)。銘傳大學。  延伸查詢new window
6.蘇啟鴻(2004)。東森電視台企業再造關鍵成功因素之研究(碩士論文)。銘傳大學。  延伸查詢new window
7.蕭偉佑(1998)。台灣地區報社編輯部高階主管權力,決策制定與工作滿足關係之研究(碩士論文)。銘傳大學。  延伸查詢new window
圖書
1.林建煌、Robbins, S. P.、DeCenzo, D. A.。現代管理學。台北:華泰文化。  延伸查詢new window
2.Hammer, M.(1996)。Beyond Reengineering:How the Process--Centered Organizations Changing Our Work and Our Lives。Linda Michael Limited International Literary Agency。  new window
3.李銓(2002)。管理學。台北市:正光書局。  延伸查詢new window
4.Hammer, Michael、Champy, James(1993)。Reengineering the Corporation: A Manifesto for Business Revolution。London:Nicholas Brealey Publishing Limited。  new window
5.邱皓政(2000)。社會與行為科學的量化研究與統計分析:SPSS中文視窗版資料分析範例解析。臺北市:五南圖書出版股份有限公司。  延伸查詢new window
6.Likert, Rensis、Katz. D.、Kahn R. L.(1967)。The human organization。New York:McGraw- Hill。  new window
 
 
 
 
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