| 期刊論文1. | Kelley, S. W.、Hoffman, K. D.(1997)。An Investigation of Positive Affect, Prosocial Behaviors and Service Quality。Journal of Retailing,73(3),407-427。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 2. | 江怡慧、陳怡樺(20000600)。網路銀行使用者之行為分析。產業金融季刊,107,88-102。 延伸查詢![new window](/gs32/images/newin.png) | 3. | Goertz, M.(1991)。The Relationship Between Leader Effectiveness and Selected Traits of Creativity。Dissertation Abstracts International-B,53(6),31-77。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 4. | Minna, M., Heikki. K.,、Tapio, P.(2003)。Internet Banking Adoption Among Mature Customers: Early Majority or Laggards?。Journal of Services Marketing,17(5),514-528。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 5. | Philip, G., Cunningham, J. B.,、James, F. D.(2006)。Why Consumers Are Not Using Internet Banking: A Qualitative Study。Journal of Services Marketing,20(3),160-168。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 6. | Serkan, A., Safak, A.,、Ksoy, E. A.(2004)。Adoption of Internet Banking Among Sophisticated Consumer Segments in an Advanced Developing Country。International Journal of Bank Marketing,22(3),212-232。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 7. | Siriluck, R.,、Mark, S.(2003)。Barriers to internet Banking Adoption: A Qualitative Study Among Corporate Customers in Thailand。International Journal of Bank Marketing,21(6/7),312-323。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 8. | Wendy, W. N., Wan, C. L.,、Cheris, W. C.(2005)。Customers’ Adoption of Banking Channels in Hong Kong。International Journal of Bank Marketing,23(3),255-272。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 圖書1. | Schumacker, R. E.、Lomax, R. G.(1996)。A beginner's guide to structural equation modeling。Mahwah, New Jersey:Lawrence Erlbaum Associates, Publishers。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 2. | Joreskog, K. G.、Sorbom, D.(1993)。LISREL 8: User's Reference Guide。Chicago:Scientific Software。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | |