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題名：政府危機管理之協調行動模式：概念與模式建立
書刊名：行政暨政策學報
作者：廖洲棚 引用關係／吳秀光
作者(外文)：Liao, Zhou-peng／Wu, Samuel Shiouh-guang
出版日期：2007
卷期：45
頁次：頁35-72
主題關鍵詞：危機管理；協調行動；模式建立；Crisis management；Coordination；Model building
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(1) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:7
  • 點閱點閱:52
隨著環境的日趨複雜，當代的公共危機已不再是依賴個人即可處理的單一的事件，故如何促成部門間產生有效的協調，便成為政府危機管理的核心問題。本文採危機為一種演化過程的觀點，先從影響政府行動之危機特性的角度分析，並定義出八種不同的危機類型，以及八種危機管理的決策原則。其次，本文作者於整理理性選擇途徑對集體行動的研究成果，歸納出數項影響政府各部門產生協調行動的重要因素。最後，作者嘗試整合本文相關理論的邏輯概念，以建構「政府危機管理之協調行動模式」，並提出若干待驗證的問題，做為未來對危機管理之集體決策及協調行為進行實徵研究的假說基礎。
Modern crisis rarely occurred as a simple event that can be solved by a single person. Therefore, modern governmental require effective coordination among bureaucracies. Most theorists agree that public managers should identify the types of crises before they can manage it effectively. Through relevant literature reviewing, we define eight different types of crisis and eight possible decision-making rules of governmental crisis management. We argue that crisis management is a kind of coordination process. It involves collective action within bureaucracy. With the helps from rational choice theory, we identify important variables and relationships for explaining coordination within bureaucracy. Finally, we provide a conceptual model for empirical study in the future.
期刊論文
1.Robert, Bertrand、Lajtha, Chris(2002)。A New Approach to Crisis Management。Journal of Contingencies and Crisis Management，4(10)，181-191。  new window
2.Kettl, Donald F.(2006)。Managing Boundaries in American Administration: The Collaboration Imperative。Public Administration Review，66(S1)，10-19。  new window
3.Preble, J. F.(1997)。Integrating the Crisis Management Perspective into the Strategic Management Process。Journal of Management Studies，34(5)，769-791。  new window
4.Hammond, Thomas H.、Miller, Gary J.(1985)。A Social Choice Perspective on Expertise and Authority in Bureaucracy。American Journal of Political Science，29(1)，1-28。  new window
5.Arrow, K. J.(1950)。A Difficulty in the Concept of Social Welfare。Journal of Political Economy，58(4)，328-346。  new window
6.Sen, A. K.(1970)。The Impossibility of a Paretian Liberal。Journal of Political Economy，78(1)，152-157。  new window
7.Peters, B. Guy(1998)。Managing Horizontal Government: The Politics of Co-Ordination。Public Administration，76(2)，295-311。  new window
8.Mitroff, Ian I.(1994)。Crisis management and environmentalism: A natural fit。California Management Review，36(2)，101-113。  new window
9.Ostrom, Elinor(1998)。A Behavioral Approach to the Rational Choice Theory of Collective Action: Presidential Address。The American Political Science Review，92(1)，1-22。  new window
10.Murphy, P.(1996)。Chaos Theory as a Model for Managing Issues and Crises。Public Relations Review，22(2)，95-113。  new window
11.李宗勳(19990300)。危機管理與戰略思維--幾個概念的檢視與省思。中央警察大學學報，34，105-134。new window  延伸查詢new window
12.Pearson, Christine M.、Clair, Judith A.(1998)。Reframing Crisis Management。Academy of Management Review，23(1)，59-76。  new window
13.Turner, Barry A.(1976)。The Organizational and Interorganizational Development of Disasters。Administrative Science Quarterly，21(3)，378-397。  new window
14.Ring, Peter Smith、Van de Ven, Andrew H.(1994)。Developmental processes of cooperative interorganizational relationships。Academy of Management Review，19(1)，90-118。  new window
15.詹中原(19900900)。美國政府之危機管理--組織發展與政策架構。美國月刊，5(5)=53，96-105。  延伸查詢new window
16.Coase, Ronald H.(1937)。The Nature of the Firm。Economica，4(16)，386-405。  new window
17.Van De Ven, Andrew H.、Delbecq, André L.、Koenig, Richard Jr.(1976)。Determinants of Coordination Modes within Organizations。American Sociological Review，41(2)，322-338。  new window
18.吳秀光(2007)。政府危機管理決策機制。T&D飛訊，4，19-32。  延伸查詢new window
19.Reily, A. H.(1987)。Are Organizations Ready for Crisis?。Columbia Journal of World Business，Spring，79-88。  new window
20.Comfort, L. K.、Sungu, Y.、Johnson, D.、Dunn, M.(2001)。Complex Systems in Crisis: Anticipation and Resilience in Dynamic Environments。Journal of Contingencies and Crisis Management，9(3)，144-158。  new window
21.Paraskevas, A.(2006)。Crisis Management or Crisis Response System?。Management Decision，44(7)，892-907。  new window
22.Kash, T. J.、Darling, J. R.(1998)。Crisis Management: Prevention, Diagnosis and Intervention。Leadership & Organization Development Journal，19(4)，179-186。  new window
23.Rosenthal, U.、Kouzmin, A.(1993)。Globalizing an Agenda for Contingencies and Crisis Management: An Editorial Statement。Journal of Contingencies and Crisis Management，1(1)，1-12。  new window
24.Roux-Dufort, C.(2007)。Is Crisis Management (Only) a Management of Exceptions?。Journal of Contingencies and Crisis Management，15(2)，105-114。  new window
25.Sen, A. K.(1976)。Liberty, Unanimity, and Rights。Economica，43(171)，217-245。  new window
26.Hart, P. 't、Heyse, L.、Boin, A.(2001)。New Trends in Crisis Management Practice and Crisis Management Research: Setting the Agenda。Journal of Contingencies and Crisis Management，9(4)，181-188。  new window
27.Boin, A.、Lagadec, P.(2000)。Preparing for the Future: Critical Challenges in Crisis Management。Journal of Contingencies and Crisis Management，8(4)，185-191。  new window
28.Boin, A.、Hart, P. 't(2003)。Public Leadership in Times of Crisis: Mission Impossible?。Public Administration Review，63(5)，544-553。  new window
29.Aucoin, P.(1997)。The Design of Public Organizations for the 21st Century: Why Bureaucracy Will Survive in Public Management。Canadian Public Administration，40(2)，290-306。  new window
30.Gundel, S.(2005)。Towards a New Typology of Crises。Journal of Contingencies and Crisis Management，13(3)，106-115。  new window
會議論文
1.Wu, S. G.、Liao, Z. P.(2007)。Performance Evaluation on the Interagency Coordination for Crisis Management。0。  new window
圖書
1.Gouldner, A. W.(1954)。Patterns of Industrial Bureaucracy。New York：Free Press of Glencoe。  new window
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3.孫本初(1997)。公共管理--顧客導向。台北：智勝。  延伸查詢new window
4.Chisholm, D.(1989)。Coordination without Hierarchy: Informal Structures in Multiorganizational System。Berkeley, CA：University of California Press。  new window
5.Lewis, D.(1969)。Convention: A Philosophical Study。Cambridge, MA：Harvard University Press。  new window
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9.Schelling, Thomas C.(1960)。The Strategy of Conflict。Cambridge, Mass：Cambridge University Press。  new window
10.Barton, L.(1993)。Crisis in organizations: Managing and communicating in the heat of chaos。Cincinnati, Ohio：South-Western Publishing。  new window
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12.Miller, G. J.(1992)。Managerial Dilemmas: The Political Economy of Hierarchy。Cambridge。  new window
13.Mitroff, I. I.、Pearson, C. M.(1993)。Crisis management。San Francisco：Jossey-Bass。  new window
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17.Thompson, James D.(1967)。Organizations in Action: Social Science Bases of Administrative Theory。New York：McGraw-Hill。  new window
18.吳定(2003)。公共政策。台北：國立空中大學。  延伸查詢new window
19.Pfeffer, J.、Salancik, G. R.(1978)。The external control of organizations: A resource dependence perspective。New York, NY：Harper and Row。  new window
20.Gray, Barbara(1989)。Collaborating: Finding Common Ground for Multiparty Problems。Jossey-Bass。  new window
21.Axelrod, Robert M.(1984)。The Evolution of Cooperation。Basic Books。  new window
22.Fink, Steven、Break J.(1986)。Crisis Management: Planning for the Inevitable。New York：American Management Association。  new window
23.Dawes, R. M.(1975)。Formal Models of Dilemmas in Social Decision Making。Human Judgment and Decision Processes: Formal and Mathematical Approaches。New York, NY。  new window
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25.Gaiden, N.、Wildavsky, A.(1974)。Planning and Budgeting in Poor Countries。Planning and Budgeting in Poor Countries。New York, NY。  new window
26.Alexander, E. R.(1995)。How Organizations Act Togethe: Interorganizational Coordination in Theory and Practice。How Organizations Act Togethe: Interorganizational Coordination in Theory and Practice。Luxembourg。  new window
27.Mueller, D. C.(2002)。Public Choice, III。Public Choice, III。New York, NY。  new window
28.Calvert, R.(1995)。The Rational Choice Theory of Institutions: Implications for Design。Institutional Design。Dordrecht, Netherlands。  new window
29.O'Toole, L. J., Jr.(1996)。Rational Choice and the Public Management of Interorganizational Network。The States of Public Management。Baltimore, MD。  new window
30.Peters, B. G.、Wright, V.(2004)。Public Policy and Administration, Old and New。The Foundations of Bureaucracy in Economic and Social Thought。London, UK。  new window
圖書論文
1.Kouwenhoven, Vincent(1993)。The Rise of the Public Private Partnership: A Model for the Management of Public-Private Cooperation。Modern Governance: New Government-Society Interactions。Sage Publication。  new window
2.Seeger, M. W.、Sellnow, T. L.、Ulmer, R. R.(1998)。Communication, Organization and Crisis。Communication Yearbook。Newbury Park, CA：Sage。  new window
 
 
 
 
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