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題名:顧客整合型互動關係、商品設計與購買力對臺灣渡假村品牌直覺之因素分析
書刊名:商業現代化學刊
作者:翁玉玲郭嘉呈
作者(外文):Weng, Yu-lingKuo, Chia-cheng
出版日期:2009
卷期:5:2
頁次:頁157-168
主題關鍵詞:品牌直覺互動關係購買力Brand intuitionIntegrated customer interactionPurchasing power
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(1) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:11
  • 點閱點閱:29
近幾年來由於經濟與科技水準提高,國民所得也相對提高,對工作與休聞的價值觀念也隨之改變,因爲人們在消貨水準提高,在物質生活也越來越懂得享受,不怕花大錢,只爲了要求放鬆跟求新求變的休閒生活,因此休閒產業在近幾年蓬勃發展。本次研究探討顧客整合型互動關係、商品設計與購買力對台灣渡假村品牌直覺之因素分析,自消費者的觀點來探討,本次有效問卷總共300份,研究結果發現購買力爲首要的品牌直覺因素,其次爲顧客互動關係因素,依序爲商品設計因素特色。
Due to improvement of economic and technological standards in recent years, the Gross National Product (GNP) per capita has increased. Similarly, the people's values toward work and leisure also changed. The consumption level of people has improved and the people know how to enjoy more about their physical life. People are not afraid to spend large amount of money just to relax and have leisure time. That is why the leisure industry flourished in recent years. This study investigates the factor analysis of integrated customer interaction, product design, and purchasing power toward brand intuition of Taiwan resorts. According to the consumer's point of view, this study collects 300 valid questionnaires. The result showed that the Purchasing power are the primary factors of brand intuition, and the factors and interaction between the customer and product design.
期刊論文
1.Ngai, E. W. T.(2005)。Customer Relationship Management Research (1992-2002): An Academic Literature Review and Classification。Marketing Intelligence & Planning,23(6),582-605。  new window
2.Gupta, S.、Lehmann, D. R.(2003)。Customers As Assets。Journal of Interactive Marketing,17(1),9-24。  new window
3.方世榮、施義輝(19971000)。旅行業關係品質模式的實證研究。企業管理學報,41,1-32。new window  延伸查詢new window
4.Rust, R. T.、Chung, T. S.(2006)。Marketing models of service and relationships。Marketing Science,25(6),560-580。  new window
5.Johnson, M. D.、Seines, F.(2004)。Customer Protfolio Management: Toward Dynamic Theory of Exchange Relationships。Journal of Marketing,68(2),117。  new window
6.Pullman, Madeleine E.、Gross, Michael A.(2004)。Ability of Experience Design Elements to Elicit Emotions and Loyalty Behaviors。Decision Sciences,35(3),551-578。  new window
7.Rust, Roland T.、Lemon, Katherine N.、Zeithaml, Valarie A.(2004)。Return on Marketing: Using Customer Equity to Focus Marketing Strategy。Journal of Marketing,68(1),109-127。  new window
8.Hennig-Thurau, Thorsten、Gwinner, Kevin P.、Gremler, Dwayne D.(2002)。Understanding Relationship Marketing Outcomes: An Integration of Relational Benefits and Relationship Quality。Journal of Service Research,4(3),230-247。  new window
9.Kamakura, W.、Mela, C. F.、Ansari, A.、Bodapati, A.、Fader, P.、Iyengar, R.、Naik, P.、Neslin, S.、Sun, B.、Verhoef, P.C.、Wedel, M.、Wilcox, R.(2005)。Choice models and customer relationship management。Marketing Letters,16(3-4),279-291。  new window
學位論文
1.李章偉(2001)。資料庫行銷之顧客價值分析:以3C流通業為例(碩士論文)。國立臺灣大學。  延伸查詢new window
2.陳信良(2005)。以層級貝氏統計方法建構一般化迦瑪分配購買期間預測模型(碩士論文)。臺灣大學。  延伸查詢new window
3.陳薏棻(2006)。應用層級貝式理論於跨商品類別之顧客購買期間預測模型(碩士論文)。臺灣大學。  延伸查詢new window
圖書
1.陳定國(1998)。行銷管理導論。台北市:五南。  延伸查詢new window
2.Kumar, V.、Reinartz, W. J.(2006)。Customer Relationship Management: A Databased Approach。New York:John Wiley。  new window
3.Kotler, P.、Keller, K. L.(2006)。Marketing Management。Upper Saddle River, NJ:Pearson Prentice Hall。  new window
4.Schmitt, Bernd H.(2003)。Customer Experience Management: A Revolutionary Approach to Connecting With Your Customers。John Wiley & Sons Inc。  new window
5.Armstrong, Gary、Kotler, Philip(2000)。Marketing: An Introduction。Prentice Hall。  new window
 
 
 
 
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