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題名:應用差異理論探討資訊系統使用者滿意度之研究--不同使用者觀點之比較
書刊名:資訊管理學報
作者:洪新原 引用關係張麗敏劉淑娟
作者(外文):Hung, Shin-yuanChang, Li-minLiu, Shu-juan
出版日期:2010
卷期:17:2
頁次:頁57-81
主題關鍵詞:使用者滿意度會計資訊系統差異理論資訊系統成功模型User satisfactionAccounting information systemDiscrepancy theoryIS success model
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(5) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:5
  • 共同引用共同引用:1
  • 點閱點閱:29
期刊論文
1.Davis, F. D.、Venkatesh, V.(2004)。Toward preprototype user acceptance testing of new information systems: implications for software project management。IEEE Transactions on Engineering Management,51(1),31-46。  new window
2.Jiang, J. J.、Klein, G. A.(2002)。A Discrepancy Model of Information System Personnel Turnover。Journal of Management Information Systems,19(2),249-272。  new window
3.Seddon, P.、Kiew, M. Y.(1994)。A Partial Test and Development of DeLone and McLean's Model of IS Success。The Australian Journal of Information Systems,4(1),90-109。  new window
4.Palvia, P. A.(1996)。Model and Instrument for Measuring Small Business User Satisfaction with Information Technology。Information and Management,31(3),151-163。  new window
5.DeLone, W. H.、McLean, E. R.(2004)。Measuring E-commerce Success: A Applying the DeLone and McLean Information Systems Success Model。International Journal of Electronic Commerce,9(1),31-47。  new window
6.Igbaria, Magid、Guimaraes, Tor、Davis, Gordon B.(1995)。Testing the determinants of microcomputer usage via a structural equation model。Journal of management information systems,11(4),87-114。  new window
7.Jiang, James J.、Klein, Gary、Carr, Christopher L.(2002)。Measuring information system service quality: SERVQUAL from the other side。MIS Quarterly,26(2),145-166。  new window
8.Porter, L. W.(1961)。A study of perceived need satisfactions in bottom and middle management jobs。Journal of Applied Psychology,45(1),1-10。  new window
9.Gatian, Amy W.(1994)。Is User Satisfaction a Valid Measure of System Effectiveness?。Information & Management,26(3),119-131。  new window
10.Somers, T. M.、Nelson, K.、Karimi, J.(2003)。Confirmatory factor analysis of the end-user computing satisfaction instrument: Replication with an ERP domain。Decision Sciences,34(3),595-621。  new window
11.Seddon, Peter B.(1997)。A respecification and extension of the DeLone and McLean model of IS success。Information Systems Research,8(3),240-253。  new window
12.Galletta, D. F.、Lederer, A. L.(1989)。Some cautions on the measurement of user information satisfaction。Decision Sciences,20(3),419-438。  new window
13.Bailey, James E.、Pearson, Sammy W.(1983)。Development of a Tool for Measuring and Analyzing Computer User Satisfaction。Management Science,29(5),530-545。  new window
14.Pitt, Leyland F.、Watson, Richard T.、Kavan, C. Bruce(1995)。Service Quality: A Measure of Information Systems Effectiveness。MIS Quarterly,19(2),173-187。  new window
15.Lambert, D. M.、Harrington, T. C.(1990)。Measuring nonresponse bias in customer service mail surveys。Journal of Business Logistics,11(2),5-25。  new window
16.Doll, William J.、Torkzadeh, Gholamreza(1988)。The Measurement of End-User Computing Satisfaction。MIS Quarterly,12(2),259-274。  new window
17.Rai, Arun、Lang, Sandra S.、Welker, Robert B.(2002)。Assessing the Validity of IS Success Models: An Empirical Test and Theoretical Analysis。Information Systems Research,13(1),50-69。  new window
18.Ives, Blake、Olson, Margrethe H.、Baroudi, Jack J.(1983)。The Measurement of User Information Satisfaction。Communications of the ACM,26(10),785-793。  new window
19.DeLone, William H.、McLean, Ephraim R.(1992)。Information Systems Success: The Quest for the Dependent Variable。Information Systems Research,3(1),60-95。  new window
20.Armstrong, J. Scott、Overton, Terry S.(1977)。Estimating nonresponse bias in mail surveys。Journal of Marketing Research,14(3),396-402。  new window
21.Locke, Edwin A.(1969)。What is job satisfaction?。Organizational Behavior and Human Performance,4(4),309-336。  new window
22.洪新原、游寶達、王俊程、黃士銘、古政元、張嘉銘(20020200)。應用差異理論來評估學員訓練績效之研究:以商業電子化人才培訓計劃為例。資訊管理學報,9(專刊),頁143-162。new window  延伸查詢new window
23.DeLone, William H.、McLean, Ephraim R.(2003)。The DeLone and McLean Model of Information Systems Success: A Ten-Year Update。Journal of Management Information Systems,19(4),9-30。  new window
24.Davenport, Thomas H.(1998)。Putting the enterprise into the enterprise system。Harvard Business Review,76(4),121-131。  new window
25.Parasuraman, A. P.、Zeithaml, Valarie A.、Berry, Leonard L.(1985)。A Conceptual Model of Service Quality and Its Implication for Future Research。Journal of Marketing,49(4),41-50。  new window
26.Churchill, Gilbert A. Jr.(1979)。A paradigm for developing better measures of marketing constructs。Journal of Marketing Research,16(1),64-73。  new window
27.Bhattacherjee, Anol(2001)。Understanding Information Systems Continuance: An Expectation-Confirmation Model。MIS Quarterly,25(3),351-370。  new window
28.Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service quality。Journal of Retailing,64(1),12-40。  new window
29.Liang, Huigang、Saraf, Nilesh、Hu, Qing、Xue, Yajiong(2007)。Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management。MIS Quarterly,31(1),59-87。  new window
30.Au, N., Ngai, E. W. T., and Cheng, T. C. E.(2002)。“A critical review of end-user information system satisfaction research and a new research framework,"。Omega,(30),pp_ 451-478。  new window
31.Brown, S. A., Venkatesh, V., Kuruzovich, J., and Massey, A. P.(2008)。“Expectation confirmation:An examination of three competing models,"。Organizational Behavior and Human Decision Processes,(105:1),pp_ 52-66。  new window
32.Burton-Jones, A., and Gallivan, M. J(2007)。“Toward A Deeper Understanding Of System Usage IN Organization:A Multilevel Perspective,"。MIS Quarterly,(31:4),pp_ 657-679。  new window
33.Choe, J. M.(1996)。The Relationship among Performance of Accounting Information Systems, Influence Factors, and Evolution Level of Information Systems。Journal of Management Information Systems,12(4),215-239。  new window
34.Cotteleer, M. J. and Bendoly, E.(2006)。“Order Time Improvement Following Enterprise Information Technology Implementation :An Empirical Study, "。MIS Quarterly,(30:3),pp_ 643-660。  new window
35.Gattiker, T. F., and Goodhue, D. L.(2005)。“What Happens After ERP Implementation : Understanding The Impact of Inter-Dependence and Differentiation on Plant-Level Outcomes,"。MIS Quarterly,(29:3),pp_ 559-585。  new window
36.Hornik, S., Chen, H. G., Klein, G., and Jiang, J. J.(2003)。“Communication Skills of IS Providers: An Expectation Gap Analysis From Three Stakeholder Perspectives, "。IEEE Transactions on Professional Communication,(46:1),pp_ 17-34。  new window
37.Jiang, J. J., Klein, G. A., Tesch, D., and Chen, H. G.(2003)。“Closing the User and Provider Service Quality Gap,"。Communications of the ACM,(46:2),pp. 72-76。  new window
38.Rice, R. W., McFarlin, D. B., and Bennett, D. E.,(1989)。“Standards of Comparison and Job Satisfaction,"。Journal of Applied Psychology,(74:4),pp_ 591-598。  new window
39.Sabherwal, R., Jeyaraj, A., and Chowa, C.(2006)。“Information systems success: individual and organizational determinants,"。Management Science,(52:12),pp_ 1849-1864。  new window
40.Woodroof, J., and Burg, W.(2003)。“Satisfaction/dissatisfaction: are users predisposed ?,"。Information and Management,(40:4),pp_ 317-324.。  new window
學位論文
1.林慧敏(2003)。我國大專校院推行會計資訊系統關鍵成功因素與成效關係之研究。  延伸查詢new window
圖書
1.Davis, G. B.、Olson, M. H.(1985)。Management Information Systems: Conceptual Foundations, Structure, and Development。New York:McGraw-Hill Book Co.。  new window
2.Mintzberg, Henry(1973)。The Nature of Managerial Work。Harper & Row。  new window
3.Hair, Joseph F. Jr.、Black, William C.、Babin, Barry J.、Anderson, Rolph E.、Tatham, Ronald L.(2006)。Multivariate data analysis。Pearson Prentice Hall。  new window
4.Shannon, Claude Elwood、Weaver, Warren(1949)。The Mathematical Theory of Communication。University of Illinois Press。  new window
5.Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。  new window
6.林宜勉、陳育成、王韶濱(2006)。會計學。台北。  延伸查詢new window
7.鄭丁旺、汪泱若、黃金發(199108)。初級會計學。台北。  延伸查詢new window
8.嚴紀中、陳鴻基(2000)。管理資訊系統--理論、科技、實務與應用。台北:松崗電腦圖書資料股份有限公司。  延伸查詢new window
9.Needles, B. E., Anderson H. R., and Caldwell, J. C.(1993)。Principles of Accounting (5th ed.)。Boston。  new window
圖書論文
1.Locke, E. A.(1976)。The Nature and Causes of Job Satisfaction。Handbook of industrial and organizational psychology。Chicago, IL:Rand McNally Press。  new window
 
 
 
 
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