應用本體論來線上展開資訊系統潛藏與知識密集之品質需求_

:::

詳目顯示

第 1 筆 / 總合 1 筆

/1頁

來源文獻資料
摘要
外文摘要
引文資料

題名：	應用本體論來線上展開資訊系統潛藏與知識密集之品質需求
書刊名：	資訊管理學報
作者：	陳仲儼／蔡鴻儒
作者(外文)：	Chen, Chung-yang／Tsai, Hung-ru
出版日期：	2014
卷期：	21:1
頁次：	頁45-81
主題關鍵詞：	本體論；資訊系統開發；品質需求；品質實作；知識密集；Ontology；Information system development；Quality requirement and implementation；Knowledge intensive
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0) 排除自我引用:0 共同引用:0 點閱:41

品質對於資訊系統功能是否成功運作扮演著極重要之角色，而如何將潛藏與屬於衍生性質的品質需求落實在系統則是一個知識與經驗密集的過程。本研究以全面品質展開為理論基礎、應用本體論（Ontology）先建構出一個知識與經驗導向的資訊系統品質本體（Web Quality Ontology）模型、並據以發展出針對網站系統開發的品質推論系統（Online Quality Functional Deployment for Web Systems簡為OWQFunc）。有別於現有其他方式僅做到品質向度與品質需求的推薦，OWQFunc透過上述本體模型之規則設計、推論引擎以及另外所提出的網頁行為塑模（Web-page behaviors），可協助軟體開發人員在系統的開發過程中能更完整地將組織經驗帶入而導出具體實作方式。本研究並以一台灣電子化政府資訊服務系統之實際開發案例來展示本研究所建構的資訊系統本體。

以文找文

Quality is critical to the success of information system (IS) functionalities. Functional system requirements are specific and explicit, yet the associated quality concerns are often latent, and the acquisition and implementation of quality considerations into system functions is knowledge-intensive. In this regard, this paper develops a quality implementation ontology model and implements a Web-based system, OWQFunc, for online recommendation of quality functional deployment for Web IS. The system has three features. First, it develops a quality implementation ontology model, with its concepts established based on major literature. Second, it elaborates a rule-based inference engine for obtaining implicit knowledge of quality implementation for corresponding functional IS requirements. Third, it models Webpage behaviors, which aid in the inference process from ontological concepts to implementation recommendations. To demonstrate the proposed work, this paper uses a real company case in which the proposed work is implemented and validated, and discusses the usability and benefits of the system brining to the company.

以文找文

期刊論文
1.	Larsen, J. N.(2001)。Knowledge, human resources and social practice: the knowledge intensive business service firm as a distributed knowledge system。The Service Industries Journal，21(1)，81-102。
2.	Babbar, S.(1992)。A dynamic model for continuous improvement in the management of service quality。International Journal of Operations and Production Management，12(2)，38-48。
3.	Bleul, S.、Weise, T.(2006)。An ontology for quality-aware service discovery。International Journal of Computer System Science and Engineering，21(4)，227-234。
4.	Bruce, R.、Sangit, C.(2003)。Relationship quality: the undervalued dimension of software quality。Communications of the ACM，46(8)，85-89。
5.	Chen, C. Y.、Chen, P. C.(2009)。A holistic approach to managing software change impact。Journal of Systems and Software，82(12)，2051-2067。
6.	Chi, Y. L.、Chen, C. Y.(2009)。Project teaming: knowledge-intensive design for composing team members。Expert Systems with Applications，36(5)，9479-9487。
7.	Fok, L. Y.、Fok, W. M.、Hartman, S. J.(2001)。Exploring the relationship between total quality management and information systems development。Information and Management，38(6)，355-371。
8.	Fonseca, F. T.、Egenhofer, M. J.、Davis, C. A. Jr.、Borges, K. A. V.(2000)。Ontologies and knowledge sharing in urban GIS。Computers, Environment and Urban Systems，24(3)，251-272。
9.	Gómez-Pérez, A.(1996)。Towards a framework to verify knowledge sharing technology。Expert Systems with Applications，11(4)，519-529。
10.	Gross, D.、Yu, E.(2001)。From non-functional requirements to design through patterns。Requirements Engineering，6(1)，18-36。
11.	Hannula, M.(2003)。Business intelligence empirical study on the top 50 finnish companies。Journal of American Academy of Business，2(2)，593-601。
12.	Iivari, J.(1991)。A paradigmatic analysis of contemporary schools of IS development。European Journal of Information Systems，1(4)，249-272。
13.	Kahn, B. K.、Strong, D. M.、Wang, R. Y.(2002)。Information quality benchmarks: product and service performance。Commmunication of the ACM，45(4)，184-192。
14.	Kim, H. M.、Fox, M. S.、Sengupta, A.(2007)。How to build enterprise data models to achieve compliance to standards or regulatory requirements。Journal of the Association for Information Systems，8(2)，105-128。
15.	Lee, S. W.、Muthurajan, D.、Gandhi, R. A.、Yavagal, D.、Ahn, G.(2006)。Building decision support problem domain ontology from natural language requirements for software assurance。International Journal of Software and Knowledge Engineering，16(6)，851-884。
16.	Losavio, F.、Levy, N.、Ramdane-Cherif, A.、Matteo, A.、Hadj-Salem, H.(2011)。Quality standards ontology for web services discovery。Electronic Notes in Theoretical Computer Science，281(12)，21-34。
17.	Madeche, A.、Staab, S.(2001)。Ontology learning for the semantic Web。IEEE Transaction on Intelligent Transportation System，16(2)，72-79。
18.	Myers, M. D.、Newman, M.(2007)。The qualitative interview in IS research: examining the craft。Information and Organization，17(1)，2-26。
19.	Palmer, Jonathan W.(2002)。Website usability, design, and performance metrics。Information System Research，13(2)，151-167。
20.	Seaman, C.(1999)。Qualitative methods in empirical software engineering。IEEE Transaction on Software Engineering，25(4)，557-572。
21.	Studer, R.、Benjamins, V. R.、Fensel, D.(1998)。Knowledge engineering: principles and methods。Data and Knowledge Engineering，8(3)，240-253。
22.	Stylianou A. C.、Kumar R. L.(2000)。An integrative framework for IS quality management。Communications of the ACM，43(9)，99-104。
23.	Tran, V. X.、Tsuji, H.、Masuda, R.(2009)。A new QoS ontology and its QoS-based ranking algorithm for web services。Simulation Modeling Practice and Theory，17(8)，1378-1398。
24.	Wand, Y.、Weber, R.(2002)。Research commentary: information systems and conceptual modeling。Information System Research，13(4)，363-376。
25.	Wasif, A.、Richard, T.、Robert, F.(2009)。A systematic review of search-based testing for non-functional system properties。Information Software Technology，51(6)，957-976。
26.	Weller, E. F.(2000)。Practical applications of statistical process control in software development projects。IEEE Software，17(3)，48-55。
27.	Horrocks, I.、Patel-Schneider, P. F.、Bechhofer, S.、Tsarkov, D.(2005)。OWL rules: a proposal and prototype implementation。Web Semantics: Science, Services and Agents on the World Wide Web，3(1)，23-40。
28.	Myers, B. L.、Prybutok, V. R.、Kappelman, L. A.(1997)。A Comprehensive Model for Assessing the Quality and Productivity of the Information Systems Function: Toward a Theory for Information Systems Assessment。Information Resources Management Journal，10(1)，6-25。
29.	West, Darrell M.(2004)。E-government and the Transformation of Service Delivery and Citizen Attitudes。Public Administration Review，64(1)，15-27。
30.	Darke, P.、Shanks, G.、Broadbent, M.(1998)。Successfully completing case study research: combining rigour, relevance and pragmatism。Information Systems Journal，8(4)，273-289。
31.	Jiang, J. J.、Klein, G.、Carr, C. L.(2002)。Measuring information systems service quality: SERVQUAL from the other side。MIS Quarterly，26(2)，145-166。
32.	Gruber, T. R.(1995)。Toward principles for the design of ontologies used for knowledge sharing?。International Journal of Human-Computer Studies，43(5/6)，907-928。
33.	Sugumaran, V.、Storey, V. C.(2002)。Ontologies for Conceptual Modeling: Their Creation, Use, and Management。Data & Knowledge Engineering，42(3)，251-271。
34.	Kettinger, W. J.、Lee, C. C.(1997)。Pragmatic Perspectives on the Measurement of Information Systems Service Quality。MIS Quarterly，21(2)，223-240。
35.	Chandrasekaran, B.、Josephson, J. R.、Benjamins, V. R.(1999)。What Are Ontologies, and Why Do We Need Them?。IEEE Intelligent Systems，14(1)，20-26。
36.	Negash, S.、Ryan, T.、Igbaria, M.(2003)。Quality and effectiveness in web-based customer support systems。Information and Management，40(8)，757-768。
37.	Seddon, Peter B.(1997)。A respecification and extension of the DeLone and McLean model of IS success。Information Systems Research，8(3)，240-253。
38.	Vandenbosch, B.、Huff, S. L.(1997)。Searching and scanning: how executives obtain information from executive information systems。MIS Quarterly，21(1)，81-107。
39.	Wixom, B. H.、Watson, H. J.(2001)。An empirical investigation of the factors affecting data warehousing success。MIS Quarterly，25(1)，17-41。
40.	Liu, Chang、Arnett, Kirk P.(2000)。Exploring the factors associated with Web site success in the context of electronic commerce。Information & Management，38(1)，23-33。
41.	Pitt, Leyland F.、Watson, Richard T.、Kavan, C. Bruce(1995)。Service Quality: A Measure of Information Systems Effectiveness。MIS Quarterly，19(2)，173-187。
42.	Wang, Y.-S.、Liao, Y.-W.(2008)。Assessing eGovernment systems success: A validation of the DeLone and McLean model of information systems success。Government Information Quarterly，25(4)，717-733。
43.	Venkatesh, Viswanath、Davis, Fred D.(2000)。A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies。Management Science，46(2)，186-204。
44.	Bernroider, Edward W. N.(2008)。IT Governance for Enterprise Resource Planning Supported by the DeLone-McLean Model of Information Systems Success。Information & Management，45(5)，257-269。
45.	DeLone, William H.、McLean, Ephraim R.(1992)。Information Systems Success: The Quest for the Dependent Variable。Information Systems Research，3(1)，60-95。
46.	Wang, Richard Y.、Strong, Diane M.(1996)。Beyond Accuracy: What Data Quality Means to Data Consumers。Journal of Management Information Systems，12(4)，5-34。
47.	DeLone, William H.、McLean, Ephraim R.(2003)。The DeLone and McLean Model of Information Systems Success: A Ten-Year Update。Journal of Management Information Systems，19(4)，9-30。
48.	Parasuraman, A. P.、Zeithaml, Valarie A.、Berry, Leonard L.(1985)。A Conceptual Model of Service Quality and Its Implication for Future Research。Journal of Marketing，49(4)，41-50。
49.	Zeithaml, Valarie A.、Parasuraman, Ananthanarayanan、Malhotra, Arvind(2002)。Service quality delivery through Web sites: A critical review of extant knowledge。Journal of the Academy of Marketing Science，30(4)，362-375。
50.	Davis, Fred D.(1989)。Perceived Usefulness, Perceived Ease of Use, & User Acceptance of Information Technology。MIS Quarterly，13(3)，319-340。
51.	Leung, H. K. N.(2001)。Quality Metrics for Intranet Applications。Information and Management，38(3)，137-152。
52.	Tamma, V.、Phelps, S.、Dickison, I.、Wooldridge, M.(2005)。Ontologies for Supporting Negotiation in E-commerce。Engineering Applications of Artificial Intelligence，18(2)，223-236。
53.	Navigli, R.、Velardi, P.、Gangemi, A.(2003)。Ontology Learning and Its Application to Automated Terminology Translation。IEEE Intelligent Systems，18(1)，22-31。
54.	Fensel, Dieter(2002)。Ontology-based Knowledge Management。IEEE Computer，35(11)，56-59。
55.	Kim, J.、Lee, J.(2002)。Critical design factors for successful e-commerce systems。Behaviour & Information Technology，21(3)，185-199。
56.	Knight, S.、Burn, J.(2005)。Developing a Framework for Assessing Information Quality on the World Wide Web。Information Science Journal，8，159-172。

會議論文
1.	Al-Balushie, T. H.、Sampaio, P. R.、Dabhi, D.、Loulopoulos, P.(2007)。ElicitO: a quality ontology-guided NFR elicitation tool。Requirements Engineering: Foundations for Software Quality，(會議日期: June 11-12)。Trondheim。306-319。
2.	Dobson, G.、Lock, R.、Sommerville, I.(2005)。Quality of service requirement specification using an ontology。the 1st International Workshop on Service-Oriented Computing: Consequences for Engineering Requirements (SOCCER 2005)，(會議日期: August 30)。Paris。80-87。
3.	Knublauch, H.、Dameron O.、Musen, M. A.(2004)。Weaving the biomedical semantic Web with the Protege OWL plugin。Workshop on Formal Biomedical Knowledge Representation。
4.	OConnor, M.、Knublauch, H.、Tu, S.、Grosof, B.、Dean, M.、Grosso, W.、Musen, M.(2005)。Supporting rule system interoperability on the semantic web with SWRL。The Fourth International Conference of Semantic Web (ISWC 2005)，(會議日期: November 6-10)。Galway。974-986。
5.	Samira, S. C.、Akoka, J.、Comyn-Wattiau, I.(2011)。Federating information system quality frameworks using a common ontology。the Sixteenth International Conference on Information Quality (ICIQ 2011)，(會議日期: November 18-20)。Australia。160-173。
6.	Wang, T.、Si, Y. J.、Xuan, X.、Wang, X. Y.、Yang, X. H.、Li, S. P.(2010)。A QoS ontology cooperated with feature models for non-functional requirements elicitation。the second Asia-Pacific Symposium on Internetware (Internetware 2010)，(會議日期: November 3-4)。Suzhou。17-20。
7.	Zhou, C.、Chia, L. T.、Lee, B. S.(2004)。DAML-QoS ontology for web services。IEEE International Conference on Web Services，(會議日期: July 6-9)。San Diego, California。472-479。
8.	Katerattanakul, P.、Siau, K.(1999)。Measuring Information Quality of Web Sites: Development of an Instrument。The 20th international conference on Information Systems (ICIS 1999)，(會議日期: December 10-13)。North Carolina。279-285。

圖書
1.	Antoniou, G.、von Harmelen, F. V.(2008)。A Semantic Web Primer。Boston, MA：MIT Press。
2.	OBrien, J.、Marakas, G.(2005)。Introduction to Information Systems。NY：McGraw-Hill。
3.	Noy, N. F.、McGuinness, D. L.(2001)。Ontology development 101: a guide to creating your first ontology。Stanford, CA：Stanford University。
4.	Wolfinbarger, M.、Gilly, M. C.(2002)。comQ: Dimensionalizing, Measuring and Predicting Quality of the E-tail Experience。Cambridge, MA：Marketing Science Institute。
5.	Kan, H. S.(2002)。Metrics and Models in Software Quality Engineering。New Jersey：Addison Wesley, Upper Saddle River。

其他
1.	McGuinness, D.，Van, H.(2004)。OWL Web ontology language overview, W3C Recommendation，http://www.w3.org/TR/owl-features/， 2004/11/25。
2.	行政院研考會(2012)。政府服務品質標竿學習，http://www.rdec.gov.tw/lp.asp?ctNode=14510&CtUnit=2462&BaseDSD=7&mp=160， 2013/12/20。

推文
推薦
引用網址
引用嵌入語法
轉寄

top

:::

相關期刊
相關論文
相關專書
相關著作
熱門點閱

1.	建立一個在軟體反向工程中針對UML結構圖形之自動化本體品質檢測系統：以耦合度為例
2.	應用本體論來協助軟體專案進行流程調適

無相關博士論文

無相關書籍

無相關著作

1.	應用本體論來協助軟體專案進行流程調適
2.	運用關聯規則及改變探勘技術於防火牆政策規則優化
3.	建構彩色濾光膜及微透鏡缺陷樣型分析之資料挖礦架構
4.	影響網路強迫性購買傾向之因素研究關係網絡知識系統
5.	校園雲端服務管理系統整合介面之研究
6.	探討關鍵粉絲之訊息內容偏好--以X百貨之Facebook粉絲專頁為例
7.	以網路國際交流重構學習者教材知識的契機與實例
8.	中國報人的「報國情」與「報國路」--評《文人論政》與《報人報國》
9.	結合腦波分析與內容導向過濾為基礎的文章推薦系統
10.	Extending the Conception of Horizon Content Knowledge: Fundamental Mathematical Knowledge and Its Sample Assessment Item
11.	The Effect of Political Campaign Activities on the Knowledge Gap in Taiwan: A Case Study on the 2008 and 2012 Presidential Elections
12.	金融知識與股票市場參與關聯性之研究--臺灣地區的驗證
13.	追求公平的邏輯--以認知公平觀點探討消費者線上團購意願
14.	以概念圖方法探討網路群組學習者的知識建構
15.	校長知識領導、教師專業發展與學校智慧資本關係之研究

QR Code

臺灣人文及社會科學引文索引資料庫系統

詳目顯示

臺灣人文及社會科學引文索引資料庫