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題名：科研組織績效評估模型與衡量指標之建置
書刊名：科技管理學刊
作者：杜英儀／王怡修 引用關係
作者(外文)：Tu, Ying-yi／Wang, Yi-hsiue
出版日期：2011
卷期：16:3
頁次：頁109-139
主題關鍵詞：科研組織；績效評估；組織能量；平衡計分卡；智慧資本；S&T research institutes；Performance measurement；Organizational capacity；Balanced scorecard；Intellectual capital
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  • 被引用次數被引用次數:期刊(1) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:52
在科技競爭的年代，科研組織的績效表現攸關一國的創新能力與競爭力。由於大量的政府預算投注於科研機構，也使得科研組織的績效評估，不論在支援決策、激勵人才、促進組織的學習與持續改善，或與外界的溝通與合作上，都是非常重要的議題。本文首先回顧科研組織績效評估相關理論與文獻的發展，經分析後提出一套結合效能與效率、平衡計分卡及智慧資本等多種概念的科研組織評估架構，並將此評估架構分為效能、效率與發展能量三個評估層次，再依此架構發展出一些適當的評量指標。本文發現，現行國科會的組織評估機制指標系統龐大，同時也缺乏資料分析方法，不利於決策者判讀資訊，因此發展出較為精簡的指標系統以及分析方向，應能有效提升決策者的資訊品質與決策效率。
Science and technology (S&T) research institutes are the center of the national innovation system (NIS). As such, it is very important to have an adequate measurement system in the NIS to appraise the performance of research institutes. This system should function to encourage researchers, to improve research institutes, to intensify the cooperation between institutes, and to help the formation of decision support system of S&T policies.This paper aims to develop a performance measurement system and indexes of S&T research institutes. Based on several theoretical structures of performance measurement, we construct a new measurement structure for S&T research institutes, which combines the concepts of effectiveness, efficiency, balanced scorecard (BSC) and intellectual capital. In this structure the appraisals are based on three different dimensions: effectiveness, efficiency and development capacity. While assembling measurement dimensions and indexes, this paper found that the indexes of current performance measurement system operated by the National Science Council (NSC) of Taiwan are kind of complicated and short of systematical data analysis, which may hinder the quality and efficiency of the decision-making of S&T policies. As such, this paper provides several simplified indexes and suggests some directions of measurement analysis in order to improve the functions of overall performance measurement system of S&T research institutes in Taiwan.
期刊論文
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2.Bremser, W. G.、Barsky, N. P.(2004)。Utilizing the balanced scorecard for R&D performance measurement。R&D Management，34(3)，229-238。  new window
3.Bukh, P. N.、Larsen, H. T.、Mouritsen, J.(2002)。Multiple Integrated Performance Management Systems。IC and BSC in a Software Company. Singapore Management Review，24(3)，21-33。  new window
4.Chiesa, V.、Masella, C.(1996)。Searching for an effective measure of R&D performance。Management Decision，34(7)，49-57。  new window
5.Allee, Verna(1999)。The Art and Practice of Being a Revolutionary。Journal of knowledge management，3(2)，121-131。  new window
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7.Brown, M. G.、Svenson, R. A.(1988)。Measuring R&D Productivity。Research Technology Management，41(6)，30-35。  new window
8.Calantone, R.、Garcia, R.、Dröge, C.(2003)。The effects of environmental turbulence on new product development strategy planning。The Journal of Product Innovation Management，20(2)，90-103。  new window
9.Bontis, Nick、Dragonetti, Nicola C.、Jacobsen, Kristine、Roos, Goran(1999)。The knowledge toolbox: A review of the tools available to measure and manage intangible resources。European Management Journal，17(4)，391-402。  new window
10.Neely, A. D.、Gregory, M. J.、Platts, K. W.(1995)。Performance measurement system design: a literature review and research agenda。International Journal of Operations & Production Management，15(4)，80-116。  new window
11.Stainer, Alan、Nixon, Bill(1997)。Productivity and performance measurement in R&D。International Journal of Technology Management，13(5)，486-496。  new window
12.Cameron, K. S.(1986)。A study of organizational effectiveness and its predictors。Management Science，32(1)，87-112。  new window
13.Coccia, M.(2001)。A Basic Model for Evaluating R&D Performance: Theory and Application in Italy。R&D Management，31(4)，453-464。  new window
14.Bontis, Nick(1998)。Intellectual Capital: An Exploratory Study That Develops Measures and Models。Management Decision，36(2)，63-76。  new window
15.Werner, Bjorn M.、Souder, William E.(1997)。Measuring R&D performance-state of the art。Research technology management，40(2)，34-42。  new window
16.吳安妮(20021100)。剖析智慧資本。會計研究月刊，204，57-66。  延伸查詢new window
17.Simons, R.(1990)。The role of management control systems in creating competitive advantage: New perspectives。Accounting Organizations and Society，15(1/2)，127-143。  new window
18.Griffin, Abbie、Page, Albert L.(1993)。An interim report on measuring product development success and failure。Journal of Product Innovation Management，10(4)，291-308。  new window
19.Hagedoorn, J.、Cloodt, M.(2003)。Measuring innovative performance: is there an advantage in using multiple indicators?。Research Policy，32(8)，1365-1379。  new window
20.吳安妮(20040700)。平衡計分卡重點發展方向--與智慧資本相結合．強化策略核心組織。會計研究月刊，224，98-108。  延伸查詢new window
21.Charnes, Abraham、Cooper, William W.、Rhodes, Edwardo(1978)。Measuring the efficiency of decision making units。European Journal of Operational Research，2(6)，429-444。  new window
22.Kaplan, Robert S.、Norton, David P.(1992)。The Balanced Scorecard: Measures That Drive Performance。Harvard Business Review，70(1)，71-79。  new window
23.陳怡之、謝碧鳳、李沿儒(2003)。國科會科技組織績效評鑑指標系統探討。科技發展政策報導，517-538。  延伸查詢new window
24.Chiesa, V.、Frattini, F.(2007)。Exploring the Differences in Performance Measurement between Research and Development: Evidence from a Multiple Case Study。R&D Management，37(4)，283-301。  new window
25.Eccles, R. G.(1991)。Performance Measurement Manifesto。Harvard Business Review，69，131-137。  new window
26.Eimicke, W. B.(1998)。Benchmarking for Best Practices in the Public Sector/Achieving Improved Performances in Public Organizations: A Guide for Managers/Organizational Performance and Measurement in the Public Sector: Toward Service, Effort and Accomplishment Reported。American Review of Public Administration，28(1)，90-95。  new window
27.Kerssens-van Drongelen, I. C.、Cook, A.(1997)。Design Principles for the Development of Measurement Systems for Research and Development Processes。R&D Management，27(4)，345-357。  new window
28.Kerssens-van Drongelen, I. C.、Bilderbeek, J.(1999)。R&D Performance Measurement: More Than Choosing a Set of Metrics。R&D Management，29(1)，35-46。  new window
29.Ojanen, V.、Vuola, O.(2006)。Coping with the Multiple Dimensions of R&D Performance Analysis。International Journal of Technology Management，33(2/3)，279-290。  new window
30.Jyoti, Banwet, D. K.、Deshmukh, S. G.(2006)。Balanced Scorecard for Performance Evaluation of R&D Organization: A Conceptual Model。Journal of Scientific & Industrial Research，65，879-886。  new window
31.Godener, A.、Soderquist, K. E.(2004)。Use and Impact of Performance Measurement Results in R&D and NPD: An Exploratory Study。R&D Management，32(4)，191-220。  new window
32.Heckman, J.、Heinrich, C.、Smith, J.(1997)。Assessing the Performance of Performance Standards in Public Bureaucracies。American Economic Review，87(2)，389-395。  new window
33.Chen, C.C.、Yeh, T. M.、Yang, C.C.(2006)。The Establishment of Project-Oriented and Cost-Based NPD Performance Evaluation。Human Systems Management，25，185-196。  new window
會議論文
1.吳安妮(2003)。智慧資本的類別與評價機制之探討。2003年智慧資本的創造與管理研討會，行政院研究發展考核委員會 。臺北。  延伸查詢new window
2.杜英儀、王怡修(2010)。我國科研組織績效評估。  延伸查詢new window
3.Dekkers, R.、Morel, L.(2011)。Measuring Innovative Capabilities of Firms: Are We Working Towards a Mission Impossible?。Miami Beach, Florida, USA.。  new window
研究報告
1.吳惠林、王怡修、杜英儀、李顯峰(2007)。應用科技預算培育科技人才經濟效益分析--三蘭經驗之研究。  延伸查詢new window
圖書
1.Lusthaus, C.、Adrien, M.、Anderson, G.、Carden, F.、Montalván, G. P.(2002)。Organizational Assessment: A Framework for Improving Performance。Canada：Inter-American Development Bank and International Development Research Center (IDRC)。  new window
2.Stewart, Thomas A.(1997)。Intellectual capital: the new wealth of organizations。New York：Bantam DoubIeday Dell Publishing Group, Inc.。  new window
3.Edvinsson, Leif、Malone, Michael S.(1997)。Intellectual capital: realizing your company's true value by finding its hidden brainpower。New York, NY：HarperCollins Publishers Inc.。  new window
4.Kaplan, Robert S.、Norton, David P.(1996)。The Balanced Scorecard: Translating Strategy into Action。Boston：Harvard Business School Press。  new window
5.Fitzgerald, L.、Johnson, R.、Brignall, S.、Silvestro, R.、Voss, C.(1991)。Performance Measurement in Service Business。Cambridge, MA：The Chartered Institute of Management Accountants。  new window
6.國科會(2008)。中華民國科技組織績效評鑑作業手冊。  延伸查詢new window
7.Sink, D. S.(1991)。The Role of Measurement in Achieving World Class Quality and Productivity Management。New York。  new window
 
 
 
 
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