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題名：Formulation and Implementation of a Performance Measurent System
書刊名：亞洲(澳門)國際公開大學學報
作者：Chan, Y. K.／Leung, K. Y.／Koo, L. C.／Tao, F. K. C.
出版日期：2004
卷期：4
頁次：頁13-24
主題關鍵詞：BSC；Action learning；Performance management；平衡計分卡；實踐學習；績效管理
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:0
  • 點閱點閱:6
期刊論文
1.Cross, K. F.、Lynch, R. L.(1998)。The SMARK Way to Sustain and Define Success。National Productivity Review，8(1)，23-33。  new window
2.Frigo, M.(2000)。2000 CMG Survey on Performance Measurement Systems。Cost Management Updated，105，1-3。  new window
3.Frigo, M.(200111)。The State of Strategic Performance Measurement: The IMA 2001 Survey。Balanced Scorecard Repor，3(6)，13-16。  new window
4.Neely, A.、Mills, J.、Platts, K.、Richards, H.、Gregory, M.、Bourne, M.、Kennerley, M.(2000)。Performance Measurement System Design: Developing and Testing a Process-based Approach。International Journal of Operations and Production Management，20(10)，1119-1145。  new window
5.Zairi, M.(1992)。The Art of benchmarking: Using Customer Feedback to Establish a Performance Gap。Total Quality Management，3(2)，177-188。  new window
6.Zairi, M.、Letza, S. R.、Oakland, J. S.(1994)。Does TQM impact on bottom-line results?。TQM Magazine，6，38-43。  new window
7.Eccles, Robert G.、Pyburn, Philip J.(1992)。Creating a comprehensive system to measure performance。Management Accounting，74(4)，41-44。  new window
8.Neely, A. D.、Gregory, M. J.、Platts, K. W.(1995)。Performance measurement system design: a literature review and research agenda。International Journal of Operations & Production Management，15(4)，80-116。  new window
9.Keegan, Daniel P.、Eiler, Robert G.、Jones, Charles R.(1989)。Are your performance measures obsolete?。Management Accounting，70(12)，45-50。  new window
10.Kaplan, Robert S.、Norton, David P.(1992)。The Balanced Scorecard: Measures That Drive Performance。Harvard Business Review，70(1)，71-79。  new window
11.Kaplan, R. S.、Norton, D. P.(1993)。Putting the Balanced Scorecard to Work。Harvard Businesses Review，71(5)，134-142。  new window
會議論文
1.Chan, Y. K.(199903)。Balanced Performance Scorecard--A Vision-based Performance Measurement Tool。The Eight Hong Kong Quality Management Convention，(會議日期: March)，85-93。  new window
圖書
1.Zairi, M.(1994)。Measuring Performance for Business Results。London：Chapman & Hall。  new window
2.Gartner Group Study(1999)。Balanced Scorecard August。  new window
3.Kaplan, R. S.(199705)。Mobil USM&R(A): Linking the Balanced Scorecard。Boston, USA：Harvard Business School Publishing。  new window
4.Kaydos, W.(1991)。Measuring, Managing and Maximizing Performance: What Even Manager Needs to Know about Quality and Productivity to Make Real Improvement in Performance。Cambridge, MA：Productivity Press。  new window
5.Neely, A. D.、Miles, J.、Platts, K. W.、Gregory, M. J.、Richards, A. H.、Bourne, M. C. S.(1996)。Getting the Measure of Your Business。London：Findlay。  new window
6.Zairi, M.(1992)。TQM-based Performance Measurement: Practice Guidelines。Letchworth, Hertfordshire：Technical Communications。  new window
7.Nanni, A. J. Jr.、Vollmann, T. E.、Dixon, J. R.(1990)。The New Performance Challenge: Measuring Operations for World-Class Competition。Homewood, IL：Business one IRWIN。  new window
8.Kaplan, Robert S.、Norton, David P.(1996)。The Balanced Scorecard: Translating Strategy into Action。Boston：Harvard Business School Press。  new window
9.Fitzgerald, L.、Johnson, R.、Brignall, S.、Silvestro, R.、Voss, C.(1991)。Performance Measurement in Service Business。Cambridge, MA：The Chartered Institute of Management Accountants。  new window
 
 
 
 
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