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題名:Fair Workplace Regulation of Internet Usage
書刊名:Asia Pacific Management Review
作者:Grover, Steven L.
出版日期:2014
卷期:19:1
頁次:頁99-115
主題關鍵詞:網路正義公平電子監控InternetJusticeFairnessElectronic monitoring
原始連結:連回原系統網址new window
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本論文以策略捕捉方法檢視企業執行網路使用規範的步驟。320位受訪者對本研究提供的網路使用規範模型表示滿意並認為公平。此網路使用規範說明中,含有從社會正義相關文獻中,歸納出之六個獨立變數各自的二元變異。根據受訪者表示,相較於以電腦遠距呈現,以紙本形式呈現規範較能被接受;應該由無利害關係的一方,而非由直屬主管來對員工進行網路使用監控;對於違反規範的人也不應該採立即解雇;且規範應該在對於政策遵守有較輕鬆態度的公司文化中執行。此外,調節分析結果顯示,規範執行的嚴謹度及嚴格的服從文化會使員工將注意力集中於政策細節上。此研究對於正思考如何以公平且能被接受的方式進行網路使用管理之公司有實際的重要性。
Procedures for administering internet usage policy guidelines were investigated using a policy capturing method. Three hundred and twenty participants reported their satisfaction with, and perceived fairness of, model internet usage policies. Embedded in the policy statements were dichotomous variations on six independent variables derived from the social justice literature. People responded more favorably to policies that were given in a tangible paper form instead of remotely on a computer, were monitored remotely by a disinterested party as opposed to a direct supervisor, did not require immediate dismissal for breaches, and were conducted within a company culture with relaxed attitudes toward policy compliance. In addition, the results of a moderation analysis suggested that greater enforcement severity or a stricter compliance culture lead to more attention being focused on the related policies. The findings are of practical importance to firms considering how to manage internet access at work in a fair and acceptable manner.
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