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題名:降低外籍看護執行管路照護錯誤率之改善專案
書刊名:護理雜誌
作者:陳美如盧玉華陳秋君李愛誠
作者(外文):Chen, Mei-juLu, Yu-huaChen, Chiu-chunLi, Ai-cheng
出版日期:2014
卷期:61:4
頁次:頁66-73
主題關鍵詞:外籍看護管路照護鼻胃管氣切Foreign health aidesTube careNasogastric tubeTracheostomy
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(8) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:8
  • 共同引用共同引用:19
  • 點閱點閱:25
背景:台灣老人及身障人口多仰賴外籍看護為主要照顧者,良好照護技能能提升病人安全。本單位於2010年外籍看護鼻胃管照護錯誤率達58%、氣切管照護錯誤率達57%。經訪談外籍看護及進行護理人員問卷調查,發現錯誤率高的主因有:語言溝通困難、缺乏適當的衛教指導工具及外籍看護管路衛教標準。目的:外籍看護執行鼻胃管管路照護錯誤率經由專案之執行後由58%降為20%,氣切管路照護錯誤率由57%降為20%。解決方案:專案小組以製作印尼文管路照護衛教單張、設立以印尼文標示的衛教單張櫃、製作印尼文管路照護衛教海報、拍攝印尼文管路照護衛教影片及製定外籍看護管路衛教標準等方法,為解決方案。結果:2011年12月15日至12月31日共評核外籍看護執行鼻胃管照護者21人,執行氣切管照護者11人,照護對象同時具2種管路者則分別評核計算。外籍看護執行管路照護錯誤率鼻胃管由58%降低至18%,氣切管由57%降低至18%。結論:經專案實施後降低外籍看護執行管路照護錯誤率,提升外籍看護管路照護技能,使病人獲得質優照護。
Background & Problems: Foreign health aides are the main providers of care for the elderly and the physically disabled in Taiwan. Correct care skills improve patient safety. In 2010, the incidence of mistakes among foreign health aides in our hospital unit was 58% for nasogastric tube care and 57% for tracheostomy tube care. A survey of foreign health aides and nurses in the unit identified the main causes of these mistakes as: communication difficulties, inaccurate instructions given to patients, and a lack of standard operating procedures given to the foreign health aides. Purposes: This project was designed to reduce the rates of improper nasogastric tube care and improper tracheostomy tube care to 20%, respectively. Methods: This project implemented several appropriate measures. We produced patient instruction hand-outs in Bahasa Indonesia, established a dedicated file holder for Bahasa Indonesian tube care reference information, produced Bahasa Indonesian tube-care-related posters, produced a short film about tube care in Bahasa Indonesian, and established a standardized operating procedure for tube care in our unit. Results: Between December 15^th and 31^st, 2011, we audited the performance of a total of 32 foreign health aides for proper execution of nasogastric tube care (21 aides) and of proper execution of tracheostomy tube care (11 aides). Patients with concurrent nasogastric and tracheostomy tubes were inspected separately for each care group. The incidence of improper care decreased from 58% to 18% nasogastric intubation and 57% to 18% for tracheostomy intubation. Conclusion: This project decreased significantly the incidence of improper tube care by the foreign health aides in our unit. Furthermore, the foreign health aides improved their tube nursing care skills. Therefore, this project improved the quality of patient care.
期刊論文
1.Ghazai, Z.、Lohrasbi, F.、Mehrabi, T.(2010)。Effect of communication skill training using group psycho education method on the stress level of psychiatry ward nurses。Iranian Journal of Nursing and Midwifery Research,15(1),395-400。  new window
2.何宜蓁、徐菊容(20100400)。提升外籍看護工執行居家個案照顧技能正確率之方案。長期照護雜誌,14(1),75-87。  延伸查詢new window
3.蔡淑美、李淑桂、洪郁雯、蔡婉蓉(20110300)。提昇護理人員執行鼻胃管留置病患相關衛教完整率。中山醫學雜誌,22(1),129-139。  延伸查詢new window
4.Lyster, S.-A. H.、Wormnæs, S.(2008)。Constructing knowledge about inclusive classrooms through DVD-based learning: Bridging theory and practice。Advances in Learning and Behavioral Disabilities,21,125-149。  new window
5.吳昌政、李偉強、林琬鈞、韋有維(20110300)。Factors Affecting the Burden on Foreign Caregivers of Long-term Disabled Survivors in Taiwan。臺灣復健醫學雜誌,39(1),1-8。  延伸查詢new window
6.陳妮婉、宋琇鈺、張淑萍、葉明珍、張彩秀(20090400)。住院病人接受外籍監護工照護之滿意度探討。澄清醫護管理雜誌,5(2),22-30。  延伸查詢new window
7.楊雅萍、王靜枝、王惠珍、王琪珍(20130300)。探討印尼籍看護的照顧支持需求程度及其相關因子。護理暨健康照護研究,9(1),65-73。new window  延伸查詢new window
8.黃金蓮、車慧蓮、葉美玉(20100600)。賦能病人教育與護理指導:文獻回顧。醫護科技期刊,12(2),149-159。new window  延伸查詢new window
圖書
1.Ward, C. A.、Bochner, S.、Furnham, A.(2007)。The psychology of culture shock。Tampa, FL:Taylor & Francis。  new window
其他
1.內政部統計處(2013)。重要參考指標,http://www.moi.gov.tw/stat/indices/list.xls, 。  延伸查詢new window
2.台灣病人安全通報系統(2013)。2013 年第4 季報表,http:// www.tpr.org.tw/images/pic/files/2013第4季季報表_201403111142.pdf。  延伸查詢new window
3.行政院主計處(201303)。外勞業務統計,http://statdb.mol.gov.tw/html/ mon/212020.htm。  延伸查詢new window
4.勞動部(201306)。102 年外籍勞工運用及管理調查,http://statdb.mol.gov.tw/html/svy02/0241analyze.doc。  延伸查詢new window
 
 
 
 
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