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I.、Chang, J. J.(2006)。Samsung Electronics。Harvard Business School。 | 5. | Kaplan, R. S.、Norton, D. P.(2001)。The strategy: focused organization。Boston, MA:Harvard Business School Press。 | 6. | Hair, J. F.、Anderson, R. E.、Tatham, R. L.、Black, W. C.(1995)。Multivariate data analysis with readings。Upper Saddler River, NJ:Prentice-Hall。 | 7. | Stewart, Thomas A.(1997)。Intellectual capital: the new wealth of organizations。New York:Bantam DoubIeday Dell Publishing Group, Inc.。 | 8. | Itami, H.、Roehl, T. 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