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題名:補習班不同策略群組經營策略之比較--以雲林縣為例
書刊名:建國科大社會人文期刊
作者:黃素珍 引用關係譚淑卿潘麗卿 引用關係
作者(外文):Huang, Su-chenTan, Shu-chingPan, Li-ching
出版日期:2014
卷期:33:2
頁次:頁39-52
主題關鍵詞:策略策略群經營績效補習班StrategyStrategy groupManagement achievementsSupplementary class
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:232
  • 點閱點閱:28
根據2014年教育部最新短期補習班資料管理系統的資料顯示,全國的補習班產業在台灣近十年仍然十分蓬勃。然而面對少子化的衝擊以及家長本身知識、學識提升之下,身為補習班的經營者,採取何種策略因應對經營者確是一大考驗。因此,本研究主要目的在了解補習班的策略方針,策略群組,並分析各群組間經營績效之差異。本研究採用訪談法及問卷調查法,研究對象為雲林縣短期文理補習班,共計回收200份有效問卷,採用描述性分析法、集群分析及差異檢定法分析。分析結果發現,班主任的教育程度以大學學歷居多,授課類別以多科專業科目指導較多,老師學歷以大專以上(教育相關科系)居多,授課長度以1.6小時~2小時居多。各策略群組間在補習班營運績效上其有顯著差異,集群2「積極擴張者」在集群中的績效是最優者,集群1「服務品牌者」的績效則次之。集群1重視服務,因此在「人數成長」、「營收成長」、「續班比率」、「班級總數」的經管績效皆優於集群3。集群2重視行銷和服務品質,在五大績效「人數成長」、「營收成長」、「續班比率」、「每班人數」、「班級總數」的經營績效是三個集群中績效最優良的一個。集群3僅在「每班人數」此績效中優於集群1,是三個集群中績效落差較大者。
According to the latest Ministry of Education 2014, short-term supplementary data management information system. Since 2000 the number of cram schools has increased from 4,944 to 18,894 today: i.e., Over the past fifteen years, this number has expanded nearly threefold. Obviously, this industry across the last decade has seen healthy growth. Facing the low birth rate impact as a manager of the supplementary, talent or skill class, how to attract guardian's approval, how to increase children's desire to study, etc. all test the manager's business skills. This research deals with all the listed cram schools in Yunlin County, groups then according to business strategies and analyzes their management achievement. This study used interviews and questionnaires to analyze short-term cram schools of Yunlin County. We used sampling method for census and total recovery of 200 valid questionnaires. Data were evaluated by descriptive analysis, cluster analysis, and differential test to find most teachers in charge as university graduates, up to 56% teaching multidisciplinary professional subjects, and most teachers graduated from colleges and/or education-related departments. We thus know college graduation as sine qua non for cram school teachers, their class length from 1.6 to 2.0 hours, for the most part. Based on analysis, this research divided the cram schools into service brand, enthusiastic expander, and active adjuster groups. There surfaced definite differences among groups with regard to business achievements, Group Two ("enthusiastic expander") placing highest, Group One ("service brand") second, and Group Three ("active adjuster") lowest. Group One focused on service, such that "growing number...revenue growth...continued shift ratio... total number of classes" in operating performance are superior to Group Three. Group Two paid active attention to marketing and service quality, rendering performance of the top five, "the number of growth...revenue growth...continued shift ratio...class size...total number of classes" in overall operation better than that of the other two groups. Group Three only outperformed Group One in "class size" and showed the largest performance gap among three groups.
學位論文
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3.謝文德(2007)。高雄市國小學生課外輔導家長消費決策行為之研究(碩士論文)。高雄師範大學,高雄市。  延伸查詢new window
4.洪郁年(2005)。國小學童家長選擇補習班因素分析--以林園地區為例(碩士論文)。屏東師範學院,屏東縣。  延伸查詢new window
5.張春桂(2005)。國小學童課後補習狀況與家長決策行為之探討--以台南市為例(碩士論文)。國立臺南大學。  延伸查詢new window
6.林高偉(2000)。供應商與經銷商聯合行動影響因素之研究--以汽車業為例(碩士論文)。大葉大學。  延伸查詢new window
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9.吳永琪(2009)。台中市文理補習班品牌經營與品牌權益之研究(碩士論文)。中臺科技大學。  延伸查詢new window
10.施佑靜(2006)。台灣壽險業動態策略群組之實證研究--論金改對壽險業者策略與績效之影響(碩士論文)。國立臺灣科技大學。  延伸查詢new window
11.孫世宏(2008)。台南縣文理補習班行銷策略之研究(碩士論文)。國立高雄師範大學。  延伸查詢new window
12.張妍婷(2003)。台灣金融控股公司策略群組與績效關係之研究(碩士論文)。國立政治大學。  延伸查詢new window
13.陳俊旭(2008)。旅館業的經營績效評估(碩士論文)。中華大學。  延伸查詢new window
14.劉權緯(2005)。品牌策略與進入模式對知識移轉類型和移轉績效關係之研究-以大陸台商為例(碩士論文)。大葉大學。  延伸查詢new window
15.許明欽(2006)。我國高級職業學校評鑑指標建構之研究(博士論文)。國立高雄師範大學。new window  延伸查詢new window
圖書
1.林師模、陳苑欽(2008)。多變量分析管理上的應用。華泰書局。new window  延伸查詢new window
2.陳耀茂(2008)。企業研究之量化分析。鼎茂圖書出版股份有限公司。  延伸查詢new window
3.陳順宇(2000)。多變量分析。臺北:華泰書局。  延伸查詢new window
4.張紹勳(2004)。研究方法。臺北市:滄海書局。  延伸查詢new window
5.榮泰生(2006)。SPSS與研究方法。台北市:五南圖書出版股份有限公司。  延伸查詢new window
6.蕭文龍(2007)。多變量分析最佳入門實用書:SPSS+LISREL(SEM)。臺北:碁峰資訊。  延伸查詢new window
7.司徒達賢(2001)。策略管理新論:觀念架構與分析方法。臺北:智勝文化。new window  延伸查詢new window
8.Porter, Michael E.(1980)。Competitive Strategy。New York:The Free Press。  new window
其他
1.(20140516)。全國各縣市補習班總數查詢,http://ap4.kh.edu.tw, 2014/05/16。  延伸查詢new window
 
 
 
 
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