| 期刊論文1. | Shin, D. H.(2009)。Towards an understanding of the consumer acceptance of mobile wallet。Computers in Human Behavior,25(6),1343-1354。 | 2. | Chen, S. J.、Chang, T. Z.(2003)。A descriptive model of online shopping process: some empirical results。International Journal of Service Industry Management,14(5),556-569。 | 3. | Chen, C. C.、Huang, E.(2009)。A Study on Taxpayers' Willingness to Use Self-service Technology-Based Online Government Services。Journal of Electronic Commerce in Organizations,7(2),44-66。 | 4. | Chen, L.-D.、Tan, J.(2004)。Technology Adaptation in E-commerce: Key Determinants of Virtual Stores Acceptance。European Management Journal,22(1),74-86。 | 5. | Cheung, M. W. L.、Chan, W.(2009)。A two-stage approach to synthesizing covariance matrices in meta-analytic structural equation modeling。Structural Equation Modeling,16(1),28-53。 | 6. | Curran, J. M.、Meuter, M. L.(2007)。Encourage Existing Customers to Switch to Self-Service Technologies: Put A Little Fun in Their Lives。Journal of Marketing Theory and Practice,15(4),283-298。 | 7. | Cunningham, L. F.、Young, C. E.、Gerlach, J. H.(2009)。A comparison of consumer views of traditional services and self-service technologies。Journal of Services Marketing,23(1),11-23。 | 8. | Hernandez, B.、Jimenez, J.、Martín, M. José(2009)。Adoption vs acceptance of e-commerce: two different decisions。European Journal of Marketing,43(9/10),1232-1245。 | 9. | Ko, E.、Kim, E. Y.、Lee, E. K.(2009)。Modeling Consumer Adoption of Mobile Shopping for Fashion Products in Korea。Psychology & Marketing,26(7),669-687。 | 10. | Lin, J. S. C.、Hsieh, P. L.(2011)。Assessing the self-service technology encounters: Development and validation of SSTQUAL scale。Journal of Retailing,87(2),194-206。 | 11. | Lim, K. S.、Lim, J. S.、Heinrichs, J. H.(2008)。Testing an Integrated Model of E-Shopping Web Site Usage。Journal of Internet Commerce,7(3),291-312。 | 12. | Schepers, J.、Wetzels, M.(2007)。A meta-analysis of the technology acceptance model: investigating subject norm and moderation effects。Information & Management,44,90-103。 | 13. | Cai, Shun、Xu, Yunjie(2006)。Effects of outcome, process and shopping enjoyment on online consumer behaviour。Electronic Commerce Research and Applications,5(4),272-281。 | 14. | Tarcan, E.、Varol, E. S.、Toker, B.(2010)。A Study on the Acceptance of Information Technologies from the Perspectives of the Academicians in Turkey。Ege Academic Review,10(3),791-812。 | 15. | Chiou, J. S.、Pan, L. Y.(2009)。Antecedents of Internet Retailing Loyalty: Differences Between Heavy Versus Light Shoppers。Journal of Business Psychology,24(3),327-339。 | 16. | Pan, Y.、Zinkhan, G. M.(2006)。Determinants of retail patronage: A meta-analytical perspective。Journal of Retailing,82(3),229-243。 | 17. | Dabholkar, P. A.(1994)。Incorporating Choice Into an Attitudinal Framework: Analyzing Models of Mental Comparison Processes。Journal of Consumer Research,21(1),100-118。 | 18. | Hu, P. J.-H.、Clark, T. H. K.、Ma, W. W.(2003)。Examining Technology Acceptance by School Teachers: A Longitudinal Study。Information Management,41(2),227-241。 | 19. | Dabholkar, Pratibha A.(1996)。Consumer evaluations of new technology-based self-service options: An investigation of alternative models of service quality。International Journal of Research in Marketing,13(1),29-51。 | 20. | Shamdasani, P.、Mukherjee, A.、Malhotra, N.(2008)。Antecedents and consequences of service quality in consumer evaluation of self-service internet technologies。The Service Industries Journal,28(1),117-138。 | 21. | Muthén, B.、Kaplan, D.、Hollis, M.(1987)。On structural equation modeling with data that are not missing completely at random。Psychometrika,52(3),431-462。 | 22. | Curran, J. M.、Meuter, M. L.(2005)。Self-service technology adoption: comparing three technologies。Journal of Services Marketing,19(2),103-113。 | 23. | Kim, J.、Fiore, A. M.、Lee, H. H.(2007)。Influences of online store perception, shopping enjoyment, shopping involvement on consumer patronage behavior towards an online retailer。Journal of Retailing and Consumer Services,14,95-107。 | 24. | Meuter, M. L.、Bitner, M. J.、Ostrom, A. L.、Brown, S. W.(2005)。Choosing among alternative service modes: an investigation of customer trial of self-service technologies。Journal of Marketing,69(Apr.),61-83。 | 25. | Luo, X.、Li, H.、Zhang, J.、Shim, J. P.(2010)。Examining multidimensional trust and multi-faceted risk in initial acceptance of emerging technologies: An empirical study of mobile banking services。Decision Support Systems,49,222-234。 | 26. | Lu, Y.、Zhou, T.、Wang, B.(2009)。Exploring Chinese users' acceptance of instant messaging using the theory of planned behavior, the technology acceptance model, the flow theory。Computers in Human Behavior,25,29-39。 | 27. | Yang, Z.、Peterson, R. T.(2004)。Customer Perceived Value, Satisfaction, Loyalty: The Role of Switching Costs。Psychology & Marketing,21(10),799-822。 | 28. | Yousafzai, S.、Pallister, J.、Foxall, G.(2009)。Multidimensional role of trust in Internet banking adoption。The Service Industries Journal,29(5),591-605。 | 29. | Zhao, X.、Mattila, A. S.、Eva Tao, L.-S.(2008)。The role of post-training self-efficacy in customers' use of self-service technologies。International Journal of Service Industry Management,19(4),492-505。 | 30. | Ha, Sejin、Stoel, Leslie(2009)。Consumer e-shopping acceptance: Antecedents in a technology acceptance model。Journal of Business Research,62(5),565-571。 | 31. | Alsajjan, Bander、Dennis, Charles(2010)。Internet banking acceptance model: Cross-market examination。Journal of Business Research,63(9),957-963。 | 32. | Dabholkar, Pratibba A.、Bagozzi, Richard P.(2002)。An attitudinal model of technology-based self-service: Moderating effects of consumer traits and situational factors。Journal of the Academy of Marketing Science,30(3),184-201。 | 33. | Meuter, Matthew L.、Ostrom, Amy L.、Roundtree, Robert I.、Bitner, Mary J.(2000)。Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters。Journal of Marketing,64(3),50-64。 | 34. | Wu, Jen-Her、Wang, Shu-Ching(2005)。What drives mobile commerce? An empirical evaluation of the revised technology acceptance model。Information & Management,42(5),719-729。 | 35. | Lin, C. H.、Shih, H. Y.、Sher, P. J.(2007)。Integrating Technology Readiness into Technology Acceptance: The TRAM Model。Psychology & Marketing,24(7),641-657。 | 36. | Ahn, Tony、Ryu, Seewon、Han, Ingoo(2007)。The Impact of Web Quality and Playfulness on User Acceptance of Online Retailing。Information & Management,44(3),263-275。 | 37. | Kang, Y. S.、Hong, S.、Lee, H.(2009)。Exploring continued online service usage behavior: The roles of self-image congruity and regret。Computers in Human Behavior,25(1),111-122。 | 38. | Yi, Mun Y.、Jackson, Joyce D.、Park, Jae S.、Probst, Janice C.(2006)。Understanding information technology acceptance by individual professionals: Toward an integrative view。Information & Management,43(3),350-363。 | 39. | Palmatier, Robert W.、Dant, Rajiv P.、Grewal, Dhruv、Evans, Kenneth R.(2006)。Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis。Journal of Marketing,70(4),136-153。 | 圖書1. | Hunter, J. E.、Schmidt, F. L.(1990)。Methods of meta-analysis: Correcting error and bias in research finding。Newbury Park, CA。 | 2. | James, L. R.、Muliak, S. A.、Brett, J. M.(1982)。Casual analysis: Assumptions models and data。Beverly Hills, CA:Sage。 | 3. | Cooper, H. M.(2010)。Research synthesis and meta-analysis: a step-by-step approach。Sage publication。 | 圖書論文1. | Meuter, M. L.、Bitner, M. J.(1998)。Self-service technologies: extending service frameworks and identifying issues for research。Self-service technologies: extending service frameworks and identifying issues for research。Chicago, IL:American Marketing Association。 | |
| |