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題名:產險業行銷通路決定因素之研究
書刊名:風險管理學報
作者:江朝峰鄭鎮樑張邦茹 引用關係
作者(外文):Chiang, Woody C. F.Cheng, Chen-liangChang, Pang-ru
出版日期:2015
卷期:17:1
頁次:頁5-28
主題關鍵詞:產險業行銷通路Tobit迴歸Non-life insurance industryMarketing distributionTobit regression
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:28
  • 點閱點閱:17
從文獻及實務觀察發現,我國產險業三大行銷通路,直接業務員、保險經紀人、保險代理人的特性有所不同,所以本研究採用問卷調查法,蒐集9 家產險公司 2008 年至2012 年的產品及行銷通路資料,利用Tobit 迴歸探討直接業務員通路比率、保險經紀人通路比率、保險代理人通路比率與商品複雜程度、險種集中度、費用率、佣金比率及控制變數間的關係。從本研究結果可知,我國產險公司選擇行銷通路時,支持交易成本理論及代理理論。亦即,直接業務員通路比率愈高者,其費用率愈高、險種集中度高、佣金率低及商品複雜程度低。實證結果亦顯示佣金率與經紀人通路比率呈正相關,而險種集中度、費用率與經紀人通路比率則呈負相關。另外採用代理人通路愈低者,公司的費用率高。
Insurance sales, insurance brokers and insurance agents are three major marketing channels of non-life insurance industry in Taiwan. However, the characteristic of the said channels is different from related literatures and non-life insurance industry practice in Taiwan. Hence, this article is trying to analyze the determinants of non-life insurance marketing distribution in Taiwan. This article collected the data on product and marketing distribution via questionnaire survey method from nine non-life insurance companies in Taiwan during 2008 to 2012. We employ Tobit Regression method to examine the relationship between the ratio of different marketing channels (i.e., sales, broker and agent) and several factors, namely the degree of product complexity, lines concentration, expense ratio, commission ratio and control variables. The results of the determinants of non-life insurance marketing distribution in Taiwan support transaction cost theory and agency theory. Statistical evidence shows that the relationship is positive among sales channel, expense ratio and lines concentration. The relationship among sales channel, the degree of product complexity and commission ratio is negative. We also find that the association between broker channel and commission ratio is positive. Further, we find that the association between broker channel and lines concentration and expense ratio is negative. In addition, the result of this study reveals that the insurers with low agent channel has a high expense ratio.
期刊論文
1.張邦茹、林惠芳、林宜蓁(20110600)。壽險業行銷通路決定因素之研究。風險管理學報,13(1),3-23。new window  延伸查詢new window
2.吳瑞雲、劉俊廷、江朝峰(20131200)。臺灣汽車保險市場行銷通路共存現象之探討--服務品質觀點。保險專刊,29(2),101-130。new window  延伸查詢new window
3.鄭鎮樑、江朝峰、張邦茹、林惠芳(20140400)。產險業行銷通路現況及未來展望。保險經營學報,2,123+125-143。  延伸查詢new window
4.賴宏誌、張邦茹、蘇方盈(20141200)。壽險業通路與產品策略對財務績效之影響。管理學報,31(4),319-341。new window  延伸查詢new window
5.Baranoff, E.、Sager, T.(2003)。The Relations among Organizational and Distribution Forms and Capital and Asset Risk Structures in the Life Insurance Industry。Journal of Risk and Insurance,70(3),375-400。  new window
6.Barrese, J.、Nelson, J. M.(1992)。Independent and Exclusive Agency Insurers: A Reexamination of the Cost Differential。Journal of Risk and Insurance,59(3),375-397。  new window
7.Barrese, J.、Doerpinghaus, H. I.、Nelson, J. M.(1995)。Do Independent Agent Insurers Provide Superior Service? The Insurance Marketing Puzzle。Journal of Risk and Insurance,62(2),297-308。  new window
8.Brockett, P. L.、Cooper, W. W.、Golden, L. L.、Rousseau, J. J.、Wang, Y.(2005)。Financial Intermediary versus Production Approach to Efficiency of Marketing Distribution Systems and Organizational Structure of Insurance Companies。Journal of Risk and Insurance,72(3),393-412。  new window
9.Chang, P. R.、Peng, J. L.、Fan, C. K.(2011)。A Comparison of Bancassurance and Traditional Insurer Sales Channels。The Geneva Papers on Risk and Insurance-Issues and Practice,36(1),76-93。  new window
10.Cummins, J. D.、Doherty, N. A.(2006)。The Economics of Insurance Intermediaries。Journal of Risk and Insurance,73(3),359-396。  new window
11.Doerpinghaus, H. I.(1991)。An Analysis of Complaint Data in the Automobile Insurance Industry。Journal of Risk and Insurance,58(1),120-127。  new window
12.Eckardt, M.、Rathke-Doppner, S.(2010)。The Quality of Insurance Intermediary Services- Empirical Evidence for Germany。Journal of Risk and Insurance,77(3),667-701。  new window
13.Joskow, P. L.(1973)。Cartels, Competition and Regulation in the Property-Liability Insurance Industry。Bell Journal Economics and Management Science,4(2),375-427。  new window
14.Marvel, H.(198204)。Exclusive Dealing。Journal of Law and Economics,25,1-25。  new window
15.Mayers, D.、Smith, C. W. Jr.(1988)。Ownership Structure across Lines of Property Casualty Insurance。Journal of Law and Economics,31,351-378。  new window
16.Mayers, D.、Smith, Jr. C.(1981)。Contractual Provisions, Organizational Structure, and Conflict Control in Insurance Markets。Journal of Business,54(3),407-434。  new window
17.Parente, R.、Choi, B. P.、Slangen, A. H. L.、Ketkar, S.(2010)。Distribution System Choice in a Service Industry: An Analysis of International Insurance Finns Operating in the United States。Journal of International Management,16(3),275-287。  new window
18.Regan, L.、Tzeng, L. T.(1999)。Organizational Form in the Property- Liability Insurance Industry。Journal of Risk and Insurance,66(2),253-273。  new window
19.Regan, L.(1997)。Vertical Integration in the Property-Liability Insurance Industry: A Transaction Cost Approach。Journal of Risk and Insurance,64(1),41-62。  new window
20.Regan, L.(1999)。Expense Ratios across Insurance Distribution Systems: An Analysis by Lines of Business。Risk Management and Insurance Review,2(2),44-59。  new window
21.Sass, T.、Gisser, M.(1989)。Agency Costs, Firm Size, and Exclusive Dealing。Journal of Law and Economics,32,381-400。  new window
22.Ward, D.(2003)。Can Independent Distribution Function as a Mode of Corporate Governance? An Examination of the UK Life Insurance Market, 2003。Journal of Management and Governance,7(4),361-384。  new window
23.Grossman, Sanford J.、Hart, Oliver D.(1986)。The Costs and Benefits of Ownership: A Theory of Vertical and Lateral Integration。Journal of Political Economy,94(4),691-719。  new window
24.王儷玲、彭金隆、張義宏(20061200)。我國壽險業銀行保險業務參與度與經營效率分析。臺大管理論叢,17(1),59-90。new window  延伸查詢new window
25.Kim, Won-Joong、Mayers, David、Smith, Clifford W. Jr.(1996)。On The Choice of Insurance Distribution Systems。Journal of Risk and Insurance,63(2),207-227。  new window
學位論文
1.羅琬勻(2015)。保險法開放銀行兼業保險代理人或保險經紀人業務之影響與因應(碩士論文)。國立政治大學。  延伸查詢new window
圖書
1.Williamson, O. E.(1985)。The Economic Institution of Capitalism。New York:Free Press:Macmillan。  new window
2.江朝峰(199805)。財產保險行銷概要。臺北:平安出版社。  延伸查詢new window
圖書論文
1.江朝峰(2014)。保險經紀人的現況與未來。豐林保險新聞評論。  延伸查詢new window
2.Hilliard, J. I.、Regan, L.、Tennyson, S.(2013)。Insurance Distribution。Handbook of Insurance。Norwell:Kluwer Academic。  new window
3.Regan, L.、Tennyson, S.(2000)。Insurance Distribution Systems。Handbook of Insurance。Norwell:Kluwer Academic。  new window
 
 
 
 
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