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題名:Administrative Effects of Chinese Arrivals in Taiwan--The Travel Agencies' Prospects
書刊名:International Journal of Information and Management Sciences
作者:曹銳勤 引用關係陳瓊華
作者(外文):Tsaur, Ruey-chynChen, Chyoug-hwa
出版日期:2017
卷期:28:4
頁次:頁a8+335-352
主題關鍵詞:重要-表現程分析法影響範圍績效分析法非對稱影響分析法觀光行政管理臺灣入境市場IPAIRPAIAAImportance performance analysisImpact range-performance analysisImpact-asymmetry analysisTourism administrationTaiwan inbound market
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:4
期刊論文
1.Bartikowski, B.、Llosa, S.(2004)。Customer Satisfaction Measurement: Comparing Four Methods of Attribute Categorisations。The Service Industries Journal,24(4),67-82。  new window
2.Matzler, K.、Sauerwein, E.(2002)。The factor structure of customer satisfaction: an empirical test of important grid and the penalty-reward-contrast analysis。International Journal of Service Industry Management,13(4),314-332。  new window
3.Van de Walle, S.、Bouckaert, G.(2003)。Public Service Performance and Trust in Government: The Problem of Causality。International Journal of Public Administration,26(8/9),891-913。  new window
4.Mikulić, J.、Prebežac, D.(2008)。Prioritizing improvement of service attributes using impact range-performance analysis and impact-asymmetry analysis。Managing Service Quality,18(6),559-576。  new window
5.Joppe, M.、Martin, D. W.、Waalen, J.(2001)。Toronto's image as a destination: A comparative importance-satisfaction analysis by origin of visitor。Journal of Travel Research,39(3),252-260。  new window
6.Whyte, B.(2008)。Visa-free travel privileges: An exploratory geographical analysis。Tourism Geographies: An International Journal of Tourism Space, Place and Environment,10(2),127-149。  new window
7.Dredge, D.(2006)。Policy networks and the local organisation of tourism。Tourism Management,27(2),269-280。  new window
8.Evans, M. R.、Chon, K.(1989)。Formulating and evaluating tourism policy using importance-performance analysis。Hospitality Education and Research Journal,13(3),203-213。  new window
9.Back, K. J.(2012)。Impact-range performance analysis and asymmetry analysis for improving quality of Korean food attributes。International Journal of Hospitality Management,31(2),535-543。  new window
10.Busacca, B.、Padula, G.(2005)。Understanding the relationship between attribute performance and overall satisfaction: theory, measurement and implications。Marketing Intelligence & Planning,23(6),543-561。  new window
11.Matzler, K.、Bailom, F.、Hinterhuber, H. H.、Renzl, B.、Pichler, J.(2004)。The asymmetric relationship between attribute-level performance and overall customer satisfaction: are consideration of the importance-performance analysis。Industrial Marketing Management,33(4),271-277。  new window
12.Azzopardi, Ernest、Nash, Robert(2013)。A Critical Evaluation of Importance-Performance Analysis。Tourism Management,35,222-233。  new window
13.Huh, C.、Vogt, C. A.(2008)。Changes in Residents' Attitudes toward Tourism over Time: A Cohort Analytical Approach。Journal of Travel Research,46(4),446-455。  new window
14.McKercher, B.(2008)。The roots of stereotypes about tourists。Society,45(4),345-347。  new window
15.McGehee, N. G.、Andereck, K. L.(2004)。Factors predicting rural residents' support of tourism。Journal of Travel Research,43(2),131-140。  new window
16.Myers, James H.、Alpert, Mark I.(1968)。Determinant Buying Attitudes: Meaning and Measurement。Journal of Marketing,32(4),13-20。  new window
17.Neslin, Scott A.(1981)。Linking product features to perceptions: self-stated versus statistically revealed importance weights。Journal of Marketing Research,18(1),80-86。  new window
18.Sampson, S. E.、Showalter, M. J.(1999)。The performance-importance response function: observations and implications。The Service Industries Journal,19(3),1-25。  new window
19.Ye, B. H.、Fu, H.、Law, R.(2016)。Use of impact-range performance and asymmetry analyses to improve OTA website quality。Journal of Hospitality and Tourism Management,26,9-17。  new window
20.Diedrich, A.、Garcia-Buades, E.(2008)。Local perceptions of tourism as indicators of destination decline。Tourism Management,41,623-632。  new window
21.Eising, R.(2004)。Multilevel governance and business interests in the European Union。Governance,17(2),211-245。  new window
22.Haley, A. J.、Snaith, T.、Miller, G.(2005)。The social impacts of tourism: a case study of Bath, UK。Annals of Tourism Research,32(3),647-668。  new window
23.Lee, J. S.、Min, C. K.(2013)。Prioritizing convention quality attributes from the perspective of three-factor theory: The case of academic association convention。International Journal of Hospitality Management,35,282-293。  new window
24.Litvin, S. W.、Ling, S.(2001)。The destination attribute management model: an empirical application to Bintan, Indonesia。Tourism Management,22(5),481-492。  new window
25.Mikulić, J.、Dužević, I.、Baković, T.(2015)。Exploring drivers of student satisfaction and dissatisfaction: an assessment of impact-asymmetry and impact-range。Total Quality Management & Business Excellence,26(11/12),1213-1225。  new window
26.Padula, G.、Busacca, B.(2005)。The asymmetric impact of price-attribute performance on overall price evaluation。International Journal of Service Industry Management,16(1),28-54。  new window
27.Sharma, B.、Dyer, P.、Carter, J.、Gursoy, D.(2008)。Exploring residents' perceptions of the social impacts of tourism on the Sunshine Coast, Australia。International Journal of Hospitality and Tourism Administration,9(3),288-311。  new window
28.Tarrant, A.、Smith, E. K.(2002)。The use of modified importance-performance framework to examine visitor satisfaction with attributes of outdoor recreation settings。Managing Leisure,7(2),69-82。  new window
29.Tovar, C.、Lockwood, M.(2008)。Social impacts of tourism: an Australian regional case study。International Journal of Tourism Research,10,365-378。  new window
30.Van Ryzin, G. G.、Immerwahr, S.(2007)。Research note: importance performance analysis of citizen satisfaction surveys。Public Administration,85(1),215-226。  new window
31.Wang, D.、Ap, J.(2013)。Factors affecting tourism policy implementation: A conceptual framework and a case study in China。Tourism Management,36,221-233。  new window
32.Choi, Hwan-Suk Chris、Sirakaya, Ercan(2005)。Measuring residents' attitude toward sustainable tourism: development of sustainable tourism attitude scale。Journal of Travel Research,43(4),380-394。  new window
33.Deng, Wei-jaw(2007)。Using a revised importance-performance analysis approach: The case of Taiwanese hot springs tourism。Tourism Management,28(5),1274-1284。  new window
34.Enright, Michael J.、Newton, James(2004)。Tourism destination competitiveness: A quantitative approach。Tourism Management,25(6),777-788。  new window
35.Eskildsen, Jacob K.、Kristensen, Kai(2006)。Enhancing importance-performance analysis。International Journal of Productivity and performance Management,55(1),40-60。  new window
36.Hudson, Simon、Hudson, Paul、Miller, Graham A.(2004)。The measurement of service quality in the tour operating sector: A methodological comparison。Journal of Travel Research,42(3),305-312。  new window
37.Johns, N.(2001)。Importance-Performance Analysis Using the Profile Accumulation Technique。The Service Industries Journal,21(3),40-63。  new window
38.Lee, C. K.、Kim, S. S.、Kang, S.(2003)。Perceptions of Casino Impacts: A Korean Longitudinal Study。Tourism Management,24(1),45-55。  new window
39.Levenburg, N. M.、Magal, S. R.(2004)。Applying importance-performance analysis to evaluate e-Business strategies among small firms。E-Service Journal,3(3),29-48。  new window
40.Matzler, Kurt、Sauerwein, Elmar、Heischmidt, Kenneth A.(2003)。Importance-performance Analysis Revisited: The Role of the Factor Structure of Customer Satisfaction。The Service Industries Journal,23(2),112-129。  new window
41.Oh, Haemoon(2001)。Revisiting importance-performance analysis。Tourism Management,22(6),617-627。  new window
42.O'Leary, S.、Deegan, J.(2005)。Ireland's Image as a Tourism Destination in France: Attribute Importance and Performance。Journal of Travel Research,43(3),247-256。  new window
43.Pike, Steven、Ryan, Chris(2004)。Destination positioning analysis through a comparison of cognitive, affective, and cognitive perceptions。Journal of Travel Research,42(4),333-342。  new window
44.Tontini, G.、Silveira, A.(2007)。Identification of satisfaction attributes using competitive analysis of the improvement gap。International Journal of Operations and Production Management,27(5),482-500。  new window
45.Vargas-Sánchez, A.、de los Ángeles Plaza-Mejía, M.、Porras-Bueno, N.(2009)。Understanding residents' attitudes toward the development of industrial tourism in a former mining community。Journal of Travel Research,47(3),373-387。  new window
46.Williams, John、Lawson, R.、Luis, Rob(2001)。Community issues and resident opinions of tourism。Annals of Tourism Research,28(2),269-290。  new window
47.Martilla, John A.、James, John C.(1977)。Importance-performance analysis。Journal of Marketing,41(1),77-79。  new window
48.Smith, W. W.(2007)。Social Desirability Bias and Exit Survey Responses: The Case of a First Nations Campground in Central Ontario, Canada。Tourism Management,28(3),917-919。  new window
49.Fuchs, M.、Weiermair, K.(2003)。New perspectives of satisfaction research in tourism destinations。Tourism Review,58(3),6-14。  new window
圖書
1.Myers, J. H.(1999)。Measuring Customer Satisfaction: Hot Buttons and Other Measurement Issues。American Marketing Association。  new window
2.Lowenstein, M. W.(1995)。Customer Retention: An Integrated Process for Keeping your Best customers。Milwaukee:ASQC Quality Press。  new window
3.Lyons, W. E.、Lowery, David、DeHoog, R. H.(1992)。The Politics of Dissatisfaction: Citizens, Services, and Urban Institutions。Armonk, NY:M. E. Sharpe。  new window
4.Hughes, O. E.(2012)。Public management and administration。Palgrave Macmillan。  new window
5.Allen, D. R.、Rao, T.(2000)。Analysis of Customer Satisfaction Data。Milwaukee, WI:American Society for Quality。  new window
6.Hall, C. M.、Tribe, J.(2003)。Tourism and Public Policy。Cengage Learning EMEA。  new window
7.Miller, T. I.、Kobayashi, M. M.(2000)。Citizen Surveys: How to Do Them, How to Use Them, What They Mean。Washington, DC:International City/County Management Association。  new window
8.Herzberg, Frederick、Mausner, Bernard、Snyderman, Barbara Bloch(1959)。The Motivation to Work。John Wiley & Sons, Inc.。  new window
9.Oliver, Richard L.(1997)。Satisfaction: A behavioral perspective on the consumer。Irwin/McGraw-Hill。  new window
圖書論文
1.Herzberg, F.(2005)。Motivation-hygiene theory。Organizational behavior one: Essential theories of motivation and leadership。New York:ME Sharpe Inc.。  new window
 
 
 
 
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