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題名:從面子理論觀點探討服務失誤歷程中消費者之心理機制和行為反應--社會能見度和關係的干擾
書刊名:休閒研究
作者:蘇瑞蓮陳嬿伊李奇勳李筑軒
作者(外文):Su, Jui-lienChen, Etta Y. I.Lee, Chi-hsunLee, Chu-hsuan
出版日期:2021
卷期:11:1
頁次:頁90-111
主題關鍵詞:服務失誤面子面子功夫主張面子功夫趨避面子功夫FaceFaceworkDominating facework strategyAvoiding facework strategy
原始連結:連回原系統網址new window
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期刊論文
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