參考文獻
一、中文文獻
（一） 圖書
比爾．蓋茲（Bill Gates）著；樂為良譯。數位神經系統：與思考等快的明日世界。台北市：商業周刊出版，民88。
王祟德。資訊科學原理。台北市：農資中心，民80年。
史托克（Storck, J.），希爾（Hill, P. A.）著；林佳蓉譯。「透過策略社群散播知識」在知識工作者必備手冊。台北市：天下遠見，2001。頁119-144。
米高．奎因．巴頓（Michael Quinn Patton）原著；吳芝儀，李奉儒譯。質的評鑑與研究。台北縣：桂冠，民84。
何光國。圖書資訊組織原理。台北市：三民，民79。
吳明德。館藏發展。台北市：漢美，民80。林克明。知識之類型以及其創新與轉換。碩士論文，國立台灣大學，民86。
阿諾．克藍斯朵夫（Kransdorff, A.）；陳美岑譯。組織記憶與知識管理：企業保存know-how的方法。臺北市：商周，民89。
胡幼慧主編。質性研究：理論、方法及本土女性研究實例。台北市：巨流，民85。
胡述兆，吳祖善合著。圖書館學導論。台北市：漢美，民78。
張淳淳。工商圖書館：商情資訊之蒐集、利用與管理。台北市：漢美，民79。
張淳淳。工商資訊資源分類系統研究。行政院國家科學委員會專題研究計畫成果報告，NSC87-2413-H-030-011。台北縣：輔仁大學圖書資訊學系，民87。
陳昭珍等編著。資訊資源管理。台北縣：空大，民88。
陳雪華。臺灣地區工商圖書館員工作環境與角色變遷之研究。行政院國家科學委員會專案計畫，民91年7月。(retrieved in 2002/08/05 from www= http://www.lis.ntu.edu.tw/~sherry/work/research/corplib.pdf)森田松太郎，高梨智弘著；吳承芬譯。知識管理的基礎與實例。台北市：小知堂，2000。
黃慕萱。臺北市政府落實知識管理之研究。臺北市政府研究發展考核委員會委託計畫，民90年12月。
謝清俊。「公共資訊系統概說」。在圖書館與資訊研究論文集。台北市：漢美，1996。頁163。
顏元叔主編。歐亞最新實用英英／英漢雙解辭典。台北市：狀元，民75。
（二） 期刊／會議論文
Hansen, M. T.，Nohria, N.，Tierney, T.；張玉文譯（民88）。「Harvard教你知識管理」。遠見雜誌，第156期（民88），頁84-97。
李宏軒，馬海群。「知識組織的三種視角」。中國圖書館學報，2001年第5期，頁12。
阮明淑。「知識經濟時代的主題分析」。在21世紀資訊科學與技術學術研討會論文集。台北縣，民90年11月29-30日，世新大學資訊傳播學系編，頁347-366。
阮明淑，溫達茂。「Ontology應用於知識組織之初探」。在佛教知識組織管理研討會會議論文集，台北市，民91年9月13-14日，香光尼眾佛學院圖書館編，頁7-1~7-16。林珊如。「知識管理：對什麼知識？做什麼管理？」。大學圖書館，第6卷第1期（民91），頁12。邵蔓莉，李林華，李宏軒。「作為一門學科的知識組織」。圖書情報工作，2001年第5期，頁22。
徐榮生。「知識單元初論」。圖書館雜誌，2001年第7期，頁2。
張淳淳。「『公司代碼』與企業資訊檢索」，台北市立圖書館館訊，第14卷第2期（民85），頁58-79。張淳淳。「淺談『事件代碼』」，台北市立圖書館館訊，第14卷第1期(民85)，頁123-128。張淳淳。「論行業與商品分類系統在工商資訊資源之應用」，中國圖書館學會會報，第57期(民85)，頁69-99。張淳淳。「談地區代碼系統與工商資訊檢索」，圖書與資訊學刊，第21期(民86)，頁 16-37。張淳淳。「知識管理與企業資源分類系統」。在知識管理專題研習班綱要（二），台北市，民91年7月15-190日，國立臺灣大學圖書資訊學系，中國圖書館學會編。
陳雪華，邱子恆，范中威。「知識經濟時代中知識管理人才培育之探討」。圖書資訊學刊，第15期(民89)，頁1-18。陳雪華。「從資訊組織到知識管理」。在知識組織時代圖書資訊學之展望。（台北市：臺大圖資系，民90），頁55-65。
傅雅秀。「科學傳播的理論與實證研究」。中國圖書館學會會報，第57期(民85)，頁55-67。傅雅秀。「資訊尋求的理論與賓證研究」。圖書與資訊學刊，第20期(民86)，頁13-28。傅雅秀。「科學社群與無形學院」。資訊傳播與圖書館學，第5卷第2期(民87)，頁77-85。曾建明，符曉蓉，胡玉傳主編。知識主管：21世紀知識社會的新領袖。（中國長春：長春出版社，2002），頁102-106。
溫達茂，呂春嬌。「知識組織的工具 — Topic Maps」。在21世紀資訊科學與技術學術研討會論文集，台北縣，民90年11月29-30，世新大學資訊傳播學系編，頁385-400。
鄧晏如。「IBM建置全球知識管理系統之策略思考」。eBusiness Executive Report=電子化企業經理人報告，第22期（2001），頁70-73。
賽克（Michael H. Zack）；張玉文譯。「管理顯性知識」。遠見雜誌，第164期（2000），頁193-208。
（三）網路資源
文華圖書館管理資訊公司網站。Retrieved in 2002/01/10 from www=http:// www.mandarin.com.tw/
飛資得資訊公司網站。Retrieved in 2002/01/10 from www=http://www.flysheet.com.tw
劉培楠。知識管理介紹。Retrieved in 2001/11/11 from www=http://www.ares.com/communicate/magazine/資通通訊雜誌第22期/知識管理介紹.htm
劉常勇。知識管理的策略。Retrieved in 2001/11/11 from www=http://www.cme.org.tw/know/paper/paper11.doc
二、西文文獻
（一）圖書
Abram, S. “Post information age positioning for special librarians : is knowledge management the answer?” in Knowledge Management: a New Competitive Asset. (Washington, DC : SLA, 1998), 179-190.
Badaracco, J. Knowledge Link : how firms compete through strategic alliances. (Boston : Harvard Business School, 1992).
Brooking, A. Corporate Memory : Strategies for Knowledge Management. (London : ITP, 1999).
Bryar, J. V. Taxonomies: the value of organized business knowledge. (Burlington, MA : NewsEdge, 2001).
Burk, C. F. and F. W. Horton. InfoMap: a complete guide to discovering corporate information resources. (Englewood Cliffs, NJ: Prentice Hall, 1988).
Burton-Jones, A. Knowledge capitalism : business, work, and learning in the new economy. (Oxford: Oxford University Press, 1999).
Choo, Chun-Wei. Information Management for the Intelligent Organization : the art of scanning the environment. 2nd ed. (Medford, NJ : Information Today, 1998), 137-156.
Davenport, T. H. and L. Prusak “Knowledge codification and coordination.” in Working Knowledge : how organization manage what they know. （Boston, Mass: Harvard Business School Press, 1998）, 68-87.
Drucker, P. F. Post-Capitalist Society. (New York : Harper Collins, 1993).
Fiddler, I. “Knowledge management and vocabulary control.” in Knowledge Management for the Information Professional (Medford, NJ : Information Today, 2000), 277-295.
Hansen, M. T., N. Nohria, and T. Tierney. “What’s your strategy for managing knowledge?” in The Knowledge Management Yearbook 2000-2001. (Boston : Butterworth Heinemann, 2000), 55-69.
Horibe, F. “Intellectual capital: what is it and why do you care? ” in Managing knowledge workers. (Toronto : John Wiley & Sons, 1999), 1-17.
Horvath, J. A. “Working with tacit knowledge.” in The Knowledge Management Yearbook 2000-2001. (Boston : Butterworth Heinemann,2000), 34-51.
Huseman, R. C. and J. P. Goodman. “The emergence and growth of the knowledge economy” in Leading with knowledge : the nature of competition in the 21st century. (Thousand Oaks: Sage, 1999), 103-131.
Huseman, R. C. and J. P. Goodman. “Conceptualizing and leveraging knowledge.” in Leading with Knowledge : the Nature of Competition in the 21st Century. (Thousand Oaks :Sage, 1999), 177-209.
Huseman, R. C. and J. P. Goodman. “Intellectual capital accounting” in Leading with Knowledge: the Nature of Competition in the 21st Century. (Thousand Oaks: Sage, 1999), 157-176.
Klobas, J. E. “Information services for new millennium organizations: librarians and knowledge management.” in Libraries for the new millennium : implications for managers (London: Library Association, 1997), 39-64.
Koulopoulos, T. and C. Frappaolo. “Why do a knowledge audit?” in The Knowledge Management Yearbook 2000-2001 (Boston, Butterworth Heinemann, 2000), 418-424.
Kwasnik, Barbara H. “The role of classification structures in reflecting and building theory.” In Advances in Classification Research, Volume III. (Medford, N.J.: Learned Information, Inc., for the American Society for Information Science, c1993), 63-81.
Liebowitz, J. and T. Beckman. “Intellectual capital and knowledge assets” in Knowledge organization : what every manager should know. (Boca Raton: St. Lucie Press, 1998), 25-35.
Liebowitz, J. and T. Beckman. “Knowledge management.” in Knowledge organization : what every manager should know. (Boca Raton: St. Lucie Press, 1998), 47-66.
Liebowitz, J. and T. Beckman. “Collecting and selecting knowledge” in Knowledge organization : what every manager should know. (Boca Raton: St, Lucie Press, 1998), 67-79.
Lyons. K. L. “Using patterns to capture tacit knowledge and enhance knowledge transfer in virtual teams.” in Knowledge Management and Virtual Organizations. (Hershey : IDEA, 2000), 214-143.
Machlup, F. Semantic quirks in studies of information. (New York: John Wiley & Sons, 1983).
Mackenzie, Maureen L. “The classification, storage and retrieval of electronic mail — two exploratory studies.” in Proceedings of the 63rd ASIS Annual Meeting v.37 (Chicago, IL : Nov. 12-16, 2000), 177-189.
Nonaka, I. and H. Takeuchi. The knowledge-creating company : how Japanese companies create the dynamics of innovation. (New York : Oxford University Press, 1995).
Oxbow, N. and A. Abell. “Putting knowledge to work: what skills and competencies are required?” in Knowledge Management : a New Competitive Asset (Washington, D. C. : SLA, 1998), 23-35.
Probst, G., S. Raub, and K. Romhardt. Managing Knowledge : Building Blocks for Success. (Chichester : John Wiley & Sons, 2000).
Roth, G. and A. Kleiner. “Developing organizational memory through learning histories.” in The Knowledge Management Yearbook 2000-2001. (Boston : Butterworth Heinemann, 2000), 123-144.
Rubin, R. E. Foundations of library and information science. (New York : Neal-Schuman, 1998).
Ryske, Ellen J. and Theresa B. Sebastian. “From library to knowledge center : the evolution of a technology InfoCenter.” in Knowledge management for the information professional. (Medford, NJ : ASIS, 2000) : 365-388.
Srikantaiah, T. K. and M. E. Koenig. Knowledge Management for the Information Professional. (Medford, NJ: Information Today, 2000).
Taylor, A. G. The Organization of Information. (Englewood, Colorado : Libraries Unlimited, 1999).
Van der Spek, R. and A. Spijkervet. “Knowledge management : dealing intelligency with knowledge” in Knowledge management and its integrative elements. (New York : CRC Press, 1997), 31-61.
（二）期刊論文
Albrechtsen, H. “Subject analysis and indexing : from automated indexing to domain analysis”. The Indexer 18:4(1993):219-224.
Barite, Mario Guido. “The notion of ‘Category’: its implications in subject analysis and in the construction and evaluation of indexing languages.” Knowledge Organization 27: 1-2(2000) : 5.
Beghtol, C. “Domain analysis, literary warrant, and consensus: the as of fiction studies” Journal of the American Society of Information Science 46:1(1995):30-44.
Bernhut, S. “Measuring the value of intellectual capital.” Ivey Business Journal 65:4(2001): 16-20.
Borko, H. “Information science : what is it?” American Documentation 19:1(1968):3-5.
Chase, Rory L. “Knowledge navigators.” Information Outlook (Sept 1998). Retrieved Aug. 3, 2000 from WWW=http://www.sla.org/ pubs/serial/io/ 1998/sep99/chase.html
Cross, R. “Technology is not enough: improving performance by building organizational memory.” Sloan Management Review 41:3(2000) : 69-78 [E-journal online version]
Curran, C. “What do librarians and information scientists do?” American Libraries, 32:1(2001): 56-59.
Diaz, I et al. “Semi-automatic construction of thesaurus applying domain analysis techniques.” International Forum on Information and Documentation. 23:2(1998): 11-19.
Duffy, J. “Knowledge management: what every information professional should know.” Information Management Journal 34:3(2000): 10-16. [E-journal online version]
Hildebrand, C. “Information mapping : guiding principles.” CIO 8:18(1995): 60-64.
Hjorland, B. and H. Albrechtsen. “Toward a new horizon in information science: domain-analysis” Journal of the American Society of Information Science 46:6(1995): 400-425.
Howarth, L. C. “Modeling technical services in libraries: a microanalysis employing domain analysis and Ishikawa (“Fishbone”) diagrams.” Technical Services Quarterly 12:3(1995):1-16.
Koshman, Sherry. “Categorization and classification revisited: a review of concept in library science and cognitive psychology.” Current Studies in Librarianship (Spring/Fall 1993): 26-42.
Kwasnik, Barbara H. “The importance of factors that are not document attributes in the organisaiton of personal documents.” Journal of Documentation 47:4 (Dec. 1991): 389-398.
Kwasnik, Barbara H. “The role of classification in knowledge representation and discovery.” Library Trends 48:1 (1999): 22-47.
Loughridge, B. “Knowledge management, librarians, and information managers : fad or future?” New Library World 100:1151(1999): 245-253.
Milstead, J. “Track 2: classification and representation” Bulletin of the American Society for Information Science. 26:2(2000): p.13-15.
Petersen, Toni. “Developing a new thesaurus for art and Architecture.” Library Trends 38:4 (1990): 644-658.
Ruggles, Rudy. “The state of the notion: knowledge management in practice.” California Management Review 40:3 (Spring 1998): 80-89.
Satija, M. P. “Classification: some fundamentals, some myths, some realities.” Knowledge Organization 25: 1-2(1998) : 32-35.
Satija, Mohinder P. “Library classification: an essay in terminology.” Knowledge Organization 27: 4 (2000) : 221-229.
Schwarzwalder, R. “Librarians as knowledge management agents.” Econtent 22:4(1999): 63-65. [E-journal online version]
Skyrme, D. J. “Knowledge management: making it work.” The Law Librarian 30:2(1999): 84-90.
Soergel, D. “AISIT SIG/CR classification workshop 2000: classification for user support and learning”. Bulletin of the American Society for Information Science and Technology 27:4(2001) :15-21.
Soergel, D. “The rise of ontologies or the reinvention of classification.” Journal of the American Society for Information Science 50:12(1999): 1119-1120.
Taylor, C. “Intellectual capital.” Computerworld 35:11(2001):51- [E-journal online version]
Weiss, R. P. “Recipe for innovation.” T+D 55:6(2001): 32-33.
Willard, N. “Knowledge management: what does if imply for IRM?” Managing Information 4:9(1997): 31-32.
Wilson, Patrick. “Some fundamental concepts of information retrieval.” Drexel University Quarterly (1979):10-24.
Yakel, E. “Knowledge management : the archivist’s and records manager’s perspective” Information Management Journal 34:3(2000): 24-30 [E-journal online version]
（三）網路資源
American Productivity & Quality Center. APQC Knowledge Management. Retrieved 2001/11/11 from www= http://www.apqc.org/km/
American Productivity & Quality Center. Is your content out of control? Retrieved 2001/11/11 from www=http://www.apqc.org/free/articles/dispArticle.cfm? ProductID=1321
Broadbent, M. The phenomemnon of knowledge management : what does it mean to the information profession? 1998. Retrieved in 2001/11/11 from WWW=http://www.sla.org/pubs/serial/io/1998/may98/broadben.html
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Corrall, S. Knowledge management : are we in the knowledge management business? 1999. Retrieved in 2001/12/08 from www= http://www.ariadne.ac.uk /issue18/knowledge-mgt/
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