臺灣人文及社會科學引文索引資料庫系統

:::

詳目顯示

回上一頁
第 1 筆 / 總合 1 筆   第一頁 上一頁 下一頁 最後一頁
/1頁
題名：長期照顧機構之商業模式創新
作者：黃信堯
作者(外文)：HUANG, HSIN-YAO
校院名稱：亞洲大學
系所名稱：新興產業策略與發展博士學位學程
指導教授：邱文宏
學位類別：博士
出版日期：2021
主題關鍵詞：長期照顧；顧客價值；商業模式；創新；個案研究；Long-term Care；Customer Value；Business Model；Innovation；Case Study
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:0
  • 點閱點閱:1
高齡化對整體社會照顧體系形成嚴重之衝擊，但亦對應產生許多產業機會與商業模式，然而，過去相關研究少有針對長照機構之商業模式議題進行深入探討。本研究目的為基於顧客價值觀點，進而探討長照機構之商業模式創新，採個案研究法並以商業模式之「顧客價值主張－關鍵資源－關鍵流程－利潤公式」為理論架構，其中顧客價值主張包含功能性價值、快樂性價值、情境性價值、關係性價值、以及倫理性價值等五構面，並挑選全球具代表性之長照機構為本研究之個案，包括歐洲之Orpea、日本之Sompo Care與Nichiigakkan、以及台灣之雙連安養中心，蒐集上述個案自2000年至2021年之長照服務與商業模式策略事件資料，並輔以專家深度。研究發現如下：首先，長照機構皆能注重與平衡發展顧客之五大價值主張，初期較重視照護功能性價值與友善環境營造之情境性價值，中期朝向倫理性與快樂性價值發展，近期注重住民與家屬之關係性價值。第二、在關鍵資源中，初期大都重視長照機構相關基礎建設之投入，以及跨領域專業之人力資源整合，中期朝向與外部資源進行整合，近期則注重投入新興科技之資源。第三、在關鍵流程中，初期強調機構環境建置與維護流程、住民照護流程、以及員工培訓流程等，中期重視提升照護品質流程，近期則轉以強調住民關係性價值流程、新科技照護流程以及與外部企業合作營運流程。最後，在利潤公式中，初期強調持續改善照護服務與環境，中期重視照護方式並營造快樂的環境，近期則轉以強調住民健康、安全、心理層面的居住環境、並更重視“人”與“科技”共存的新型養老方式。
Aging has a serious impact on the overall social care system, but it also brings many industrial opportunities and business models. However, there were few studies deeply exploring the issues of business model. The study aims to explore the business model innovation of long-term care institutes based on the perspective of customer values. The study adopts the method of case study. The proposed framework consists of the four aspects of business model, concerning customer value proposition, key resource, key process and profit formula. The customer value proposition includes functional value, hedonic value, contextual value, relationship value and ethical value. The selected cases are Orpea in Europe, Sompo Care and Nichiigakkan in Japan, and Suang-Lien Elderly Center in Taiwan. This study collected the strategic events of services and business models from 2000 to 2021 for each case. Moreover, the study conducted in-depth interviews. The findings are described as follows. Firstly, the cases can focus on and balance the development of the five value propositions of customers. They initially pay more attention to the functional value of care and the contextual value created by a friendly environment. In the mid-term, they develop towards ethical and hedonic values. In the near future, they focus on the relationship value between residents and their families. Secondly, in the aspect of key resource, most of the initial investment are focused on in the infrastructure of long-term care institutions and the integration of cross-disciplinary human resources. In the mid-term, the cases move towards integrating with external resources. In the near future, they focus on investing in the resources of emerging technology. Thirdly, in the aspect of key process, the cases place initial emphasis on the establishment and maintenance process of the institutional environment, the resident care process, and the employee training process, etc. In the mid-term, they focus on improving the quality of care process. In the near future, they move towards emphasizing the relationship value process, new technology care process and the process of cooperating with external companies. Finally, in the aspect of profit formula, the cases place initial emphasis on continuous improvement of care services and environment. In the medium-term, they focus on care methods and the creation of a happy environment. In the near future, they move towards emphasizing the residents’ health, safety, and psychological living environment. Furthermore, they place more emphasis on the new care type between “people” and “technology.”
一、中文
工業科技研究院（2016）。健康了，然後呢？健康促進與樂齡商機探索研討會。取自:
https://ieknet.iek.org.tw/event/16event/16_0722/16_0722_download.html
內政部（2004）。研提我國長期照顧政策整合體系規劃草案說明，行政院社會福利推動委員會第七次委員會議議程，頁 13-16。
邱文宏、朱立聖、紀慧如、張元杰、張益彰、張碧如（2012）。以醫學倫理與顧客價值觀點探討醫院產業服務創新價值創造之演進，管理學報 ，29 卷 5 期，頁 489-512。
衛生福利部社會及家庭署（2014）。推動臺灣 368 照顧服務計畫。取自:https://www.mohw.gov.tw/cp-3201-22007-1.html
魏聰哲（2017）。日本推動長照產業發展經驗及對臺灣之啟示，經濟前瞻，173期，頁 124-128。
行政院（2007）。我國長期照顧制度總結規劃報告核定本。臺北：行政院。

二、英文
Abdi, J., Al-Hindawi, A., Ng, T., & Vizcaychipi, M. P. (2018). Scoping review on the use of socially assistive robot technology in elderly care. BMJ open, 8(2), e018815.
Al-Debei, M. M., & Avison, D. (2010). Developing a unified framework of the business model concept. European journal of information systems, 19(3), 359-376.
Amit, R., & Zott, C. (2015). Crafting business architecture: The antecedents of business model design. Strategic Entrepreneurship Journal, 9(4), 331-350.
An, M. A., & Han, S. L. (2020). Effects of experiential motivation and customer engagement on customer value creation: Analysis of psychological process in the experience-based retail environment. Journal of Business Research, 120, 389-397.
Antikainen, M., & Valkokari, K. (2016). A Framework for Sustainable Circular Business Model Innovation. Technology Innovation Management Review, 6 (7): 5–12.
Babin, B. J., Darden, W. R., & Griffin, M. (1994). Work and/or fun: measuring hedonic and utilitarian shopping value. Journal of consumer research, 20(4), 644-656.
Baker, S. M., Kleine, S. S., & Bennion, M. (2003). What do they know? Integrating the core concept of customer value into the undergraduate marketing curriculum and its assessment. Journal of Marketing Education, 25(1), 79-89.
Basile, A., & Faraci, R. (2015). Aligning management model and business model in the management innovation perspective: The role of managerial dynamic capabilities in the organizational change. Journal of Organizational Change Management.
Bian, S., Guo, Q., & Wang, X. (2018). Construction of senior service system in the context of a healthy China. Global Health Journal, 2(4), 28-34.
Bianchetti, A., Bellelli, G., Guerini, F., Marengoni, A., Padovani, A., Rozzini, R., & Trabucchi, M. (2020). Improving the care of older patients during the COVID-19 pandemic. Aging clinical and experimental research, 32(9), 1883-1888.
Bilajac, L., Juraga, D., Žuljević, H., Glavić, M. M., Vasiljev, V., & Rukavina, T. (2019). The influence of physical Activity on handgrip strength of elderly. Archive of Gerontology and Geriatrics Research, 4(1), 020-024.
Bluethmann, S. M., Mariotto, A. B., & Rowland, J. H. (2016). Anticipating the “silver tsunami”: prevalence trajectories and comorbidity burden among older cancer survivors in the United States. Cancer Epidemiology and Prevention Biomarkers, 25(7), 1029-1036.
Bocken, N. M., De Pauw, I., Bakker, C., & Van Der Grinten, B. (2016). Product design and business model strategies for a circular economy. Journal of industrial and production engineering, 33(5), 308-320.
Bocken, N. M., Schuit, C. S., & Kraaijenhagen, C. (2018). Experimenting with a circular business model: Lessons from eight cases. Environmental innovation and societal transitions, 28, 79-95.
Brown, J. R., & Finkelstein, A. (2011). Insuring long-term care in the United States. Journal of Economic Perspectives, 25(4), 119-42.
Casadesus-Masanell, R., & Ricart, J. E. (2010). From strategy to business models and onto tactics. Long range planning, 43(2-3), 195-215.
Chandon, P., Wansink, B., & Laurent, G. (2000). A benefit congruency framework of sales promotion effectiveness. Journal of marketing, 64(4), 65-81.
Chatterjee, S., Byun, J., Dutta, K., Pedersen, R. U., Pottathil, A., & Xie, H. (2018). Designing an Internet-of-Things (IoT) and sensor-based in-home monitoring system for assisting diabetes patients: iterative learning from two case studies. European Journal of Information Systems, 27(6), 670-685.
Chen, C., & Wang, F. T. (2017). A study on the practices of formal care and informal care: Why entering a nursing home requires having an independent foreign care worker.NTU Social Work Review, 35, 137-182.
Chen, M.C., Kao, C.W., Chiu, Y.L., Lin, T.Y., Tsai, Y.T., Jian, Y.T.Z., Tzeng, Y.M., Lin, F.G., Hwang, S.L., Li, S.R. and Kao, S. (2017). Effects of home-based long-term care services on caregiver health according to age. Health and Quality of Life Outcomes, 15(1), 1-10.
Chesbrough, H. and Rosenbloom, R.S. (2002). The role of the business model in capturing value from innovation: evidence from xerox corporation’s technology spin-off companies. Industrial and Corporate Change, 11(3), 529-555.
Chesbrough, H., C. Lettl, and T. Ritter. (2018). Value creation and value capture in open innovation. Journal of Product Innovation Management, 35(6), 930–38.
Chow, W. (2003). Long-term care: A health promotion challenge. Perspectives, 27(2), 16-21.
Collet, J., de Vugt, M.E., Schols, J.M.G.A., Engelen, G.J.J.A., Winkens, B., and Verhey, F.R.J. (2018). Well-being of nursing staff on specialized units for older patients with combined care needs. Journal of Psychiatric and Mental Health Nursing, 25(2), 108-118.
De Bruin, S.R., De Boer, B., Beerens, H., Buist, Y. and Verbeek, H. (2017). Rethinking dementia care: the value of green care farming. Journal of the American Medical Directors Association, 18, 200-203.
Demil, B., & Lecocq, X. (2010). Business model evolution: in search of dynamic consistency. Long range planning, 43(2-3), 227-246.
Dmitriev, V., Simmons, G., Truong, Y., Palmer, M., & Schneckenberg, D. (2014). An exploration of business model development in the commercialization of technology innovations. R&D Management, 44(3), 306-321.
Feng, Z., Glinskaya, E., Chen, H., Gong, S., Qiu, Y., Xu, J., & Yip, W. (2020). Long-term care system for older adults in China: policy landscape, challenges, and future prospects. The Lancet, 396(10259), 1362–1372.
Fisman, D.N., Bogoch, I., Lapointe-Shaw, L., McCready, J., & Tuite, A.R. (2020). Risk Factors Associated with Mortality Among Residents with Coronavirus Disease 2019 (COVID-19) in Long-term Care Facilities in Ontario, Canada. JAMA Network Open, 3(7), e2015957.
Franceschelli, M.V., Santoro, G. and Candelo, E. (2018). Business model innovation for sustainability: a food start-up case study. British Food Journal, 120(10), 2483-2494.
Gale, B.T. (1994). Managing Customer Value: Creating Quality and Service that Customers Can See. The Free Press, New York, NY.
Gardner, W., States, D. and Bagley, N. (2020). The Coronavirus and the Risks to the Elderly in Long-Term Care. Journal of Aging & Social Policy, 32(4-5), 310-315.
Geissdoerfer, M., Vladimirova, D., and Evans, S. (2018). Sustainable business model innovation: a review. Journal of Cleaner Production, 198, 401-416.
Glass, A. P., Gao, Y., & Luo, J. (2013). China: Facing a long-term care challenge on an unprecedented scale. Global Public Health, 8(6), 725-738.
Gottlieb, D., & Mitchell, O. S. (2019). Narrow Framing and Long‐Term Care Insurance.Journal of Risk and Insurance, 87(4), 861-893.
Hacklin, F., Björkdahl, J., & Wallin, M. W. (2018). Strategies for business model innovation: How firms reel in migrating value. Long Range Planning, 51(1), 82-110.
He, A.J. and Kee-Lee, C. (2019). Long-term care service needs and planning for the future: a study of middle-aged and older adults in Hong Kong. Ageing and Society, 39(2), 221-253.
He, M., Li, Y., & Fang, F. (2020). Is There a Link between Nursing Home Reported Quality and COVID-19 Cases? Evidence from California Skilled Nursing Facilities. Journal of the American Medical Directors Association, 21(7), 905-908.
Hill, E., Savundranayagam, M. Y., Zecevic, A., and Kloseck, M. (2018). Staff Perspectives of Barriers to Access and Delivery of Palliative Care for Persons with Dementia in Long-Term Care. American Journal of Alzheimer’s Disease & Other Dementias®, 33(5), 284-291.
Holbrook, M. B., (1994). The Nature of Customer Value: An Axiology of Service in the Consumption Experience. Service Quality: New Direction in Theory and Practice, by Roland T. Rust and Richard L. Oliver, eds. Thousand Oaks, CA: Sage Publications, 21-71.
Holbrook, M. B., (1999). Introduction to Consumer Value, in Morris B. Holbrook (eds) Consumer Value: A Framework for Analysis and Research. Routledge, New York, 1-28.
Holbrook, M. B., (2006). Consumption experience, customer value, and subjective personal introspection: An illustrative photographic essay. Journal of Business Research, 59, 714-725.
Holbrook, M. B., & Hirschman, E. C. (1982). The experiential aspects of consumption: Consumer fantasies, feelings, and fun. Journal of consumer research, 9(2), 132-140.
Hou, C.C., and Kuo, T. (2019). Home Care Services for Indigenous Population in Taiwan: Cultural and Socio-Structural Implications for Long-Term Care Policy,.Journal of Gerontological Social Work, 62(3), 306-323.
Inzitari, M., Risco, E., Cesari, M., Buurman, B.M., Kuluski, K., Davey, V., Bennett, L., Varela, J. and Prvu Bettger, J. (2020). Nursing Homes and Long-Term Care After COVID-19: A New ERA?. The Journal of Nutrition, Health & Aging, 24, 1042-1046.
Johnson, M. W., Christensen, C. M., & Kagermann, H. (2008). Reinventing your business model. Harvard Business Review, 86(12), 50-59.
Jones, M.A., Reynolds, K.E. and Arnold, M.J. (2006). Hedonic and utilitarian shopping value: investigating differential effects on retail outcomes. Journal of Business Research, 59(9), 974-981.
Kane, R.A., Kane, R.L., and Ladd, R.C. (1998). The Heart of Long-Term Care. Oxford: Oxford University Press.
Kane, R.A.and Kane, R.L. (1987). Long-Term Care: Principles，Programs, and Policies. New York: Springer Press.
Kodate, N., & Timonen, V. (2017). Bringing the Family in through the Back Door: The Stealthy Expansion of Family Care in Asian and European Long-Term Care Policy. Journal of Cross-Cultural Gerontology, 32(3), 291-301.
Kumar, V., & Reinartz, W. (2016). Creating enduring customer value. Journal of Marketing, 80(6), 36-68.
Kuo, C.Y., & Hsu, P.J. (2014). The process of the unemployed aboriginals’ return migration and re-employment in home towns: A case study on Xin-yi country.Taiwan Social Development Society, 7,1-28.
Lambert, S. (2015). The importance of classification to business model research,.Journal of Business Models, 3(1), 49-61.
Lethbridge, J. (2018). ORPEA in the long-term care sector: company strategy and working conditions. Technical Report. European Federation of Public Service Unions (EPSU), Brussels.
Li, X., Fan, L., and Leng, S. X. (2018). The Aging Tsunami and Senior Healthcare Development in China. Journal of the American Geriatrics Society, 66(8), 1462-1468.
Lin, HP.., and Hsu, Y.J. (2017). Service Export of Suang-Lien Elderly Center.Management Review, 36, 233-247.
Lin, M.C. (2013). Discussion of the indigenous development and care servive: Take tayal of east Taiwan as example. Taiwan Journal of Indigenous Studies, 6(2), 189–213.
Lin, P.J., Shiue, Y.C., Tzeng, G.H. and Huang, S.L. (2019). Developing a Sustainable Long-Term Ageing Health Care System Using the DANP-mV Model: Empirical Case of Taiwan. International Journal of Environmental Research and Public Health, 16(8), 1349.
Meehan, R. (2015). Electronic Health Records in Long-Term Care: Staff Perspectives.Journal of Applied Gerontology, 36(10), 1175-1196.
Morris, M., Schindehutte, M. and Allen, J. (2005). The entrepreneur's business model: Toward a unified perspective. Journal of Business Research, 58(6), 726-735.
NICHIIGAKKAN (2021). Introduction of NICHIIGAKKAN https://www.nichiigakkan.co.jp/ Retrieved April 26, 2021.
ORPEA(2021). History of ORPEA http://www.ORPEA-corp.com/index.php/en/2011-12-21-17-32-45/history. Retrieved April 26, 2021.
Osterwalder, A., & Pigneur, Y. (2010). Business model generation: A handbook for visionaries, game changers and challengers. Hoboken, New Jersey: Wiley.
Overby, J. W. (2000). The Impact of National Culture upon the Customer Value Hierarchy: A Comparison Between French and American Consumers. Dissertation, Konxville: The University of Tennessee
Panza, F., Solfrizzi, V., Lozupone, M., Barulli, M.R., D'Urso, F., Stallone, R., Dibello, V., Noia, A., Dio, C.D., Daniele, A., Bellomo, A., Seripa, D., Greco, A., and Logroscino, G. (2018). An Old Challenge with New Promises: A Systematic Review on Comprehensive Geriatric Assessment in Long-Term Care Facilities. Rejuvenation Research, 21(1), 3-15.
Parida, V., Sjödin, D. and Reim, W. (2019). Reviewing literature on digitalization, business model innovation, and sustainable industry: Past achievements and future promises. Sustainability, 11(2), 391.
Park, K., Moon, S.H., Youn, J.C., Son, G.R.H. (2017). Frequency, competency, and difficulty of long-term care (LTC) services according to length of job experience among care-workers in long-term care facilities. Journal of Korean Gerontological Nursing, 19(2), 135-144.
Prahalad, C.K., and Ramaswamy, V. (2004). Co-creation experiences: The next practice in value creation. Journal of Interaction Marketing, 18(3), 5-14.
Reymen, I., Berends, H., Oudehand, R., & Stultiëns, R. (2016). Decision making for business model development: a process study of effectuation and causation in new technology-based ventures. R&D Management, 47(4), 595-606.
Richardson, J. (2008). The business model: an integrative framework for strategy execution. Strategic Change, 17 (5-6), 133-144.
Rintamäki, T., Kuusela, H., & Mitronen, L. (2007). Identifying competitive customer value propositions in retailing. Managing Service Quality: An International Journal, 17(6), 621-634.
Schaltegger, S., Lüdeke-Freund, F., and Hansen, E. (2016). Business models for sustainability: a co-evolutionary analysis of sustainable entrepreneurship, innovation, and transformation. Organization & Environment, 29(3), 264-289.
Schaltegger, S., Lüdeke-Freund, F., and Hansen, E.G. (2012). Business cases for sustainability – the role of business model innovation for corporate sustainability. International Journal of Innovation and Sustainable Development, 6(2), 95-119.
Scheffelaar, A., Bos, N., Hendriks, M., van Dulmen, S., & Luijkx, K. (2018). Determinants of the quality-of-care relationships in long-term care - a systematic review. BMC Health Services Research, 18(1), 903.
Sheth, J. N., Newman, B. I., & Gross, B. L. (1991). Why we buy what we buy: A theory of consumption values. Journal of business research, 22(2), 159-170.
Shin, J.H. (2019). Nursing staff characteristics on resident outcomes in nursing homes. The Journal of Nursing Research, 27(1), 1-9.
Shippee, T. P., Akosionu, O., Ng, W., Woodhouse, M., Duan, Y., Thao, M. S., & Bowblis, J. R. (2020). COVID-19 Pandemic: Exacerbating Racial/Ethnic Disparities in Long-Term Services and Supports. Journal of Aging & Social Policy, 32(4-5), 323-333.
Sion, K. Y. J., Haex, R., Verbeek, H., Zwakhalen, S. M. G., Odekerken-Schröder, G., Schols, J. M. G. A., & Hamers, J. P. H. (2019). Experienced Quality of Post-Acute and Long-Term Care from the Care Recipient’s Perspective–A Conceptual Framework. Journal of the American Medical Directors Association, 20(11), 1386-1390.e1.
Sloane, P.D., Zimmerman, S., D’Souza, M.F. (2014). What Will Long-Term Care Be Like in 2040?. North Carolina Medical Journal, 75 (5) 326-330.
SOMPOCARE (2021). Introduction of SOMPO https://recruit.sompocare.com/about/company/. Retrieved April 26, 2021.
Spruit, M., Vroon, R., Batenburg, R. (2014). Towards healthcare business intelligence in long-term care: an explorative case study in the Netherlands. Computers in Human Behavior, 30, 698-707.
Suang-Lien Elderly Center (2021). Introduction of Suang-Lien Elderly Center https://www.slehtaiwan.com/about-us. Retrieved April 26, 2021.
Tun, S.Y.Y., Madanian, S., & Mirza, F. (2020). Internet of things (IoT) applications for elderly care: a reflective review. Aging Clinical and Experimental Research. doi:10.1007/s40520-020-01545-9.
Van Houtven, C.H., DePasquale, N., and Coe, N.B. (2020). Essential Long‐Term Care Workers Commonly Hold Second Jobs and Double‐ or Triple‐Duty Caregiving Roles. Journal of the American Geriatrics Society, 68(8), 1657-1660.
Wang, Z., Yang, Z., & Dong, T. (2017). A Review of Wearable Technologies for Elderly Care that Can Accurately Track Indoor Position, Recognize Physical Activities and Monitor Vital Signs in Real Time. Sensors, 17(2), 341.
Wei, R., (2008). Motivations for Using the Mobile Phone for Mass Communications and Entertainment. Telematics and Informatics, 25(1), 36-46.
Weissert, W. G. (1991). Community-Based Long-Term Care: A Prospective Budgeting Strategy for Achieving Cost Effectiveness, In: Romeis J. C., Coe R. M. (eds.), Quality and Cost Containment in Care of the Elderly. NY: Spronger Publishing Co., 175-189.
Wiener, J.M., Lepore, M., and Jones, J. (2018). What policymakers need to know about long-term services and supports. Public Policy & Aging Report, 28(1), 29-34.
Wiener, J.M., Tilly, J., and Goldenson, S.M. (2000). Federal and state initiatives to jump start the market for private long-term care insurance. The Elder Law Journal, 8, 57-99.
Wirtz, B. W., Pistoia, A., Ullrich, S., and Göttel, V. (2016). Business Models: Origin, Development and Future Research Perspectives. Long Range Planning, 49(1), 36-54.
Wirtz, B.W., Pistoia, A., Ullrich, S., and Gottel, V. (2016). Business models: origin, development and future research perspectives. Long Range Planning, 49(1), 36-54.
Woodruff, R. B. (1997). Customer value: the next source for competitive advantage. Journal of the academy of marketing science, 25(2), 139-153.
Xu, X., Zhang, L., Chen, L., and Wei, F. (2020). Does COVID-2019 have an Impact on the Purchase Intention of Commercial Long-Term Care Insurance among the Elderly in China?,. Healthcare, 8(2), 126.
Yang, M., Evans, S., Vladimirova, D., and Rana, P. (2017). Value uncaptured perspective for sustainable business model innovation. Journal of Cleaner Production, 140(3), 1794-1804.
Yin, R. K. (2014). Case study research: design and methods. Fifth edit. United Stated of America.
Yong, V., and Saito, Y. (2012). National long-term care insurance policy in Japan a decade after implementation: some lessons for aging countries. Ageing International, 37(3), 271-284.
Zhai, X., and Qiu, R. Z. (2007). Perceptions of Long-Term Care, Autonomy, and Dignity, by Residents, Family and Caregivers: The Beijing Experience. Journal of Medicine and Philosophy, 32(5), 425-445.
Zhang, M., Guo, L., Hu, M., and Liu, W. (2017). Influence of customer engagement with company social networks on stickiness: Mediating effect of customer value creation. International Journal of Information Management, 37(3), 229-240.
Zhang, T.C., Gu, H., and Jahromi, M.F. (2018). What makes the sharing economy successful? An empirical examination of competitive customer value propositions.Computers in Human Behavior, 95, 275-283.
Zissis, Dimitrios and Dimitrios Lekkas (2011). Addressing Cloud Computing Security Issues. Future Generation Computer Systems, 28(3), 583-592.
Zott, C, and Amit, R. (2010). Business model design: An activity system perspective. Long Range Planning, 43,216–226.

 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
QR Code
QRCODE

臺灣人文及社會科學引文索引資料庫

目前上線人數：882（臺灣：878，外國：4） ／ 本年度總使用人次：1695817 ／ 訪客人次（自102年09月）：67496544
國家圖書館著作權聲明 Copyright © 2013 All rights reserved.
本館地址: 100201臺北市中山南路20號． 本館地圖及交通資訊．
總機：(02)23619132．最佳瀏覽解析度為1024x768以上