網站利用的研究顯示，訪客是因為資訊而重複造訪，而不是因為經驗。然而時至今日仍有諸多網站設計是以感官為重，而輕忽網站的資訊架構。本研究參考Rosenfeld and Morville (1998, 2002)及其他相關文獻發展政府網站資訊架構評估準則，並以之評估中 美11家政府網站之資訊架構，分析其資訊組織、標示與呈現以及導覽與搜尋系統。研 究結果發現，國內外政府網站均僅部分滿足資訊架構評估準則，其中以標示系統之達 成率最高，而導覽系統之達成率最低。

Recent studies of web-site use indicate that people do not come to the web for an “experience” they come for information. Yet, to date, web-site design has been synonymous with the “look and feel” of a site overlooking the significance of a site's information architecture. In this study, we assessed the effect of the information architecture of eleven websites of ROC and US government entities: how information is categorized, labeled and presented and how navigation and access are facilitated. Criteria for the evaluation of information architecture of Government of web sites were adapted from Rosenfeld and Morville (1998, 2002), issues that arose in applying the criteria are examined, and lessons for designers of government websites are explored.