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J.(1991)。Improving Quality and Productivity in the Logistics Process。Oak Brook:Council of Logistics Management。 | 7. | Michigan State University Global Logistics Research Team(1995)。World Class Logistics: The Challenge of Managing Cotinuous Change。Oak Book, IL:Council of Logistics Management。 | 8. | Christopher, Martin G.(1992)。Logistics and Supply Chain Management: Strategies for Reducing Costs and Improving Services。London:Financial Times Pitman Pub.。 | 9. | Hamel, G.、Prahalad, C. K.(1994)。Competing for the Future: Breakthrough Strategies for Seizing Control of Your Industry and Creating the Markets of Tomorrow。Harvard Business School Press。 | 10. | Goldman, S. L.、Nagel, R. N.、Preiss, K.(1995)。Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer。New York:Van Nostrand Reinhold Company。 | 11. | Bowersox, D. J.、Closs, D. J.、Stank, T. 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