大學圖書館員職場學習之研究__臺灣人文及社會科學引文索引資料庫

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題名：	大學圖書館員職場學習之研究
書刊名：	師大學報. 教育類
作者：	李藹慈
作者(外文)：	Li, Ai-tzu
出版日期：	2006
卷期：	51:2
頁次：	頁45-65
主題關鍵詞：	大學圖書館員；非正式學習；職場學習；Librarians；Informal learning；Workplace learning
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(10) 博士論文(2) 專書(0) 專書論文(0) 排除自我引用:10 共同引用:7 點閱:42

的職場環境中，圖書館員，做為資訊專業人員，需要不斷充實新知，學習新技能，才能滿足讀者的需求，提升服務的品質。本研究目的即在於探討大學圖書館員在職場中的學習歷程，採用質性研究設計，選取國內兩所大學圖書館十八名館員，以訪談法及觀察法針對工作中學習的內容、學習的引發、學習的方式與來源、影響學習的因素等，進行資料的蒐集、分析與實務理論的建構。研究結果發現圖書館員的學習建構於工作之中；所學習到的內容包括技術性／功能性的知能、人際溝通的知能、自我的知能、以及文化的知能；同時，館員運用多元的資源與策略進行學習；組織內成員互相支持、願意分享的活絡文化有助於學習；最後，館長的領導風格與實務形塑組織的學習文化。本研究並針對圖書館員、圖書館長、圖書館主任提出建議。

以文找文

Since the explosion in knowledge and technological innovation have drastically changed the characteristics of the workplace, learning has become essential to surviving changes. Librarians, as information professionals, need to take advantage of every learning opportunity in order to ensure that their knowledge and skills can fit the continually changing environment in which they work. The purposes of the study were to explore what and how librarians learn in the workplace, to investigate the contextual factors that promote or impede their learning, and to analyze the impacts of their learning on both individuals and the workplace itself. A qualitative method was employed in this study. 18 librarians in two university libraries in Taiwan were interviewed and observed in their daily work routine, and a substantive theory of work and learning in the workplace was developed. The results showed that librarians do learn from their everyday work activities: learning and work converge in the workplace. Even though they come to the workplace with a body of knowledge and skills in the library science field, on the job they still gain much knowledge and many skills which are not taught in the library education program. Librarians primarily learn in an informal way, particularly through interaction with others. The skills they learn at work can be divided into four areas: instrumental competencies, communicative competencies, reflective competencies, and cultural competencies. Librarians, this study indicates, are able to utilize multiple sources and strategies in the learning process. These include talking to people, reading journals or other materials, referring to files, searching on the Internet, drawing on prior experiences, learning by doing, learning from mistakes, and learning from observing. Their learning process is influenced by the organizational culture and leadership style of the library directors. Finally, several suggestions for future research were also presented.

以文找文

期刊論文
1.	楊美華(19980400)。大學圖書館員的繼續教育。大學圖書館，2(2)，4-15。延伸查詢
2.	Seely-Brown, J.、Duguid, P.(1990)。Organizational learning and communities-of-practice: Toward a unified view of working, learning, and innovation。Organization Science，2(1)，40-57。
3.	Pollack, M.、Brown, K.(1998)。Learning and Transitions in the Careers of Librarians。IFLA Journal，24(1)，33-41。
4.	Day, N.(1998)。Informal learning gets results。Workforce，77(6)，30-34。
5.	劉菊梅(19981000)。非正式學習--達成企業目標的高效率方法。人力發展，57，43-45。延伸查詢
6.	Lohman, M. C.(2000)。Environmental inhibitors to informal learning in the workplace: A case study of public school teachers。Adult Education Quarterly，50(2)，83-102。
7.	Senge, P. M.、Senge, P.(1990)。The Leader's New Work: Building Learning Organizations。Sloan Management Review，32(1)，7-24。
8.	Drucker, Peter F.(1999)。Knowledge-Worker Productivity: The Biggest Challenge。California Management Review，41(2)，79-94。
9.	陳雪華、黃麗虹(1997)。圖書館人員繼續教育需求調查報告。中國圖書館學會會訊，5(2)，1-9。延伸查詢
10.	楊雅勛、王明美(1998)。社論：大學圖書館員繼續教育。大學圖書館，2(2)，1-2。延伸查詢
11.	Anderson, V.、Boocock, G.(2002)。Small Firms and Internationalization: Learning to Manage and Managing to Learn.。Human Resource Management Journal，12(3)，5-24。
12.	Argyris, C.、Bellman, G. M.、Blanchard, K.、Block, P.、Bridges, W.、Deane, B.(1994)。The Future of Workplace Learning and Performance。Training and Development，48(5)，s36-s47。
13.	Billett, S.(1993)。What's in a Setting? Learning in the Workplace。Australian Journal of Adult and Community Education，33(1)，4-14。
14.	Billett, S.(1994)。Situated Learning - A Workplace Experience。Australian Journal of Adult and Community Education，34(2)，112-130。
15.	Billett, S.(2001)。Learning through Work: Workplace Affordances and Individual Engagement。Journal of Workplace Learning，13(5)，209-214。
16.	Ellis, K.(2003)。Top Training Strategies。Training，40(7)，30-36。
17.	Gozdz, K.(1998)。Leadership for a Learning Community。Healthcare Forum Journal，41(2)，30-34。
18.	Sill, L. A.(1999)。Notes on Operations: Training for the New Serialist。Library Resources & Technical Service，43(4)，247-256。
19.	Stone, E. W.(1986)。Continuing Education for the Library and Information Profession: An International Perspective。IFLA Journal，12，203-217。
20.	Watkins, K. E.、Marsick, V. J.(1992)。Towards a Theory of Informal and Incidental Learning in Organization。International Journal of Lifelong Education，11(4)，287-300。
21.	Withnall, A.(1990)。Celebrating Informal Learning。Adults Learning，2(4)，102-104。

學位論文
1.	黃麗虹(1985)。我國大學圖書館館員繼續教育之研究，0。延伸查詢
2.	Varlejs, J.(1996)。Librarians' Self-directed Continuing Professional Learning，Madison, WI。

圖書
1.	Nordhaug, O.(1993)。Human Capital in Organizations: Competence, Training, and Learning。Oslo：Scandinavian University Press。
2.	Merriam, S. B.(1999)。Qualitative research and case study applications in education。San Francisco：Jossey-Bass。
3.	Marsick, Victoria J.、Watkins, K. E.(1990)。Informal and Incidental Learning in the Workplace。London：Routledge。
4.	Swanson, Richard A.、Holton, Elwood F. III、葉俊偉(2005)。人力資源發展。臺北：五南圖書出版股份有限公司。延伸查詢
5.	Schön, Donald A.、夏林清、鄭村棋(2004)。反映的實踐者：專業工作者如何在行動中思考。台北：遠流。延伸查詢
6.	Watkins, Karen E.、Marsick, Victoria J.(1993)。Sculpting the Learning Organization: Lessons in the Art and Science of Systemic Change。Jossey-Bass Publishers。
7.	Lave, Jean、Wenger, Etienne(1991)。Situated learning: Legitimate Peripheral Participation。Cambridge University Press。
8.	Schein, Edgar H.(1992)。Organizational Culture and Leadership。Jossey-Bass。
9.	Strauss, Anselm L.、Corbin, Juliet M.(1990)。Basics of qualitative research: Grounded theory procedure and techniques。Sage。
10.	王政彥(1998)。學習社會與成人教育。學習社會。臺北市。延伸查詢
11.	Coffield, F.(2000)。The Necessity of Informal Learning。The Necessity of Informal Learning。Bristol, UK。
12.	Conroy, B.(1978)。Library Staff Development and Continuing Education: Principles and Practices。Library Staff Development and Continuing Education: Principles and Practices。Littleton, CO。
13.	Education Development Center(1998)。The Teaching Firm: Where Productive Work and Learning Converge。Newton, MA：Education Development Center。
14.	Evans, K.、Rainbird, H.(2002)。The Significance of Workplace Learning for a "Learning Society"。Working to Learn: Transforming Learning in the Workplace。London, UK。
15.	Kornbluh, H.、Greene, R. T.(1989)。Learning, Empowerment and Participative Work Processes: The Educative Work Environment。Socialization and Learning at Work: A New Approach to the Learning Process in the Workplace and Society。Brookfield, VT。
16.	Marsick, V. J.(1987)。Learning in the Workplace。New York, NY。
17.	Marsick, V. J.(1990)。Action Learning and Reflection in the Workplace。Fostering Critical Reflection in Adulthood: A Guide to Transformative and Emancipatory Learning。San Francisco, CA。
18.	Morrison, R. F.、Hock, R. R.(1986)。Career Building: Learning from Cumulative Work Experience。Career Development in Organizations。San Francisco, CA。

圖書論文
1.	Marsick, V. J.、Watkins, K.(2001)。Informal and incidental learning。The new update on adult learning theory。San Francisco：Jossey-Bass。
2.	Watkins, K. E.(1995)。Workplace Learning: Changing Times, Changing Practices。Workplace Learning。San Francisco, California：Jossey-Bass。

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