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題名:健身俱樂部會員卡消費者之涉入程度及購買決策相關因素之研究
書刊名:運動休閒餐旅研究
作者:周嵩益 引用關係蘇士博 引用關係林岑怡 引用關係
作者(外文):Chou, Sung-iSu, Shih-poLin, Cen-yi
出版日期:2006
卷期:1:3
頁次:頁42-52
主題關鍵詞:消費者行為涉入程度購買決策EKB模式Consumer behaviorInvolvement levelPurchase decision makingEKB model
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(6) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:6
  • 共同引用共同引用:0
  • 點閱點閱:52
本研究旨在探討健身俱樂部會員卡消費者之涉入程度及其購買決策行爲,針對不同涉入程度消費者的特徵與消費行爲,加以描述與分析,以利業者研擬行銷策略之參考。因此,選用EKB消費者行爲模式爲觀念性架構,並以大台北地區健身俱樂部會員卡消費者爲研究對象,採立意抽樣方法,取得446份有效樣本,透過卡方檢定等方法進行處理。而涉入的衡量方法是採用Kapferer & Laurent所提出的「消費者涉入剖面」,以重要性、娛樂性、表徵、誤購的風險、誤購的可能性五個構面來衡量,每一個構面均採Likert五點尺度量表來衡量。而涉入程度的分組方法則是採用四分位法,以涉入五個構面的加總爲基礎,然後區分爲高涉入(前25%)、中涉入(中間50%)、低涉入(後25%)三組。研究結果顯示不同涉入程度的消費者,在人口統計變數之性別、年齡、家庭狀況、及個人月所得上無顯著差異,另外,在消費者購買決策行爲之購買動機、資訊來源、評估準則變數;和消費實態變數上,分別提供所分析不同涉入程度消費者的特徵結果,以提供健身俱樂部會員卡業者制定行銷策略之參考。
The purpose of this study is to investigate the involvement levels and purchase decision making behaviors of the fitness club member card consumers, to describe and analyze the consumers' characteristics and behaviors of the different involvement levels, in order to help the related companies to choose their marketing strategy. For this purpose, the EKB model is chosen as a conceptual frame, and the fitness club member card consumers of Taipei metropolitan area as research targets. The purposive sampling method is used to obtain 446 effective samples. The methods of Chi-square test statistics are used to analyze the sampled data. The method to measure consumer involvement is Kapferer & Laurent's「The Consumer Involvement Profile」, the five dimensions to measure including: importance, pleasure, sign, the risk of purchase, risk probability. Each dimension uses Likert's five point scales. A method of quartiles is also used for involvement segmentation. Then this study uses the total sum of five dimensions as a basis to discriminate three groups: high involvement (the former 25%), medium involvement (the middle 50%) and low involvement (the latter 25%).The study results show that the consumers with different involvement levels, are not significantly different on the demographics variables: gender, age, personal monthly income gender, and family conditions. On the purchase decision making behaviors variables, their purchase motivation, information sources and evaluation criteria. On consumption reality variables, Finally, according to the characteristics of consumers with different involvement levels, this study provides the information, as a reference for the fitness club companies to plan their future marketing strategies.
期刊論文
1.Krugman, H. E.(1965)。The Impact of Television Adverting Learning without Involvement。Public Opinion Quarterly,29,349-356。  new window
2.Laurent, Gilles、Kapferer, Jean-Noël(1985)。Measuring Consumer Involvement Profiles。Journal of Marketing Research,22(1),41-53。  new window
3.Kapferer, Jean-Noel、Laurent, Gilles(1985)。Consumer involvement profiles: a new practical approach to consumer involvement。Journal of Advertising Research,25(6),48-56。  new window
學位論文
1.姜慧嵐(2000)。臺灣健康體適能俱樂部產業之研究(碩士論文)。中國文化大學,臺北。  延伸查詢new window
2.許凱榮(2000)。消費者之涉入程度、認知需求對購買決策之影響--以行動電話系統門號為例(碩士論文)。國立交通大學。  延伸查詢new window
3.楊文壽(2001)。行動電話手機消費者之涉入程度及購買決策相關因素之關聯性研究(碩士論文)。國立交通大學。  延伸查詢new window
4.陳秀華(1993)。健康適能俱樂部會員消費者行為之研究(碩士論文)。國立體育學院,臺北市。  延伸查詢new window
5.范智明(1999)。臺北市運動健身俱樂部會員消費者行為之研究(碩士論文)。國立臺灣師範大學。  延伸查詢new window
6.魏錫鈴(2000)。行動電話消費者購買行為及其市場區隔之研究--以北部地區居民為例(碩士論文)。國立交通大學。  延伸查詢new window
圖書
1.王森平(1996)。消費者行為。台北:台灣西書。  延伸查詢new window
2.王志剛、謝文雀(1995)。消費者行為。臺北:華泰書局。  延伸查詢new window
3.Engel, J. F.、Kollat, D.、Blackwell, R. D.(1982)。Consumer Behavior。Taipei:Hwa-Tai Co.。  new window
4.Engel, J. F.、Blackwell, R. D.、Miniard, P. W.(1995)。Consumer behavior。The Dryden。  new window
圖書論文
1.Mark, B.(1981)。Product Involvement Concept: An Advertising Planning Point of View。Attitude Research Plays For High Stakes。  new window
 
 
 
 
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