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題名：模糊DEA排序模式之構建--以銀行分行為評估對象
書刊名：管理與系統
作者：謝玲芬／徐仕明
作者(外文)：Hsieh, Ling-feng／Hsu, Shih-ming
出版日期：2009
卷期：16:3
頁次：頁469-486
主題關鍵詞：模糊資料包絡分析法；排序；效率；績效評估；Fuzzy DEA model；Ranking；Efficiency；Performance evaluation
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(1) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:118
DEA(Data Envelopment Analysis)模式利用明確的產出與投入資料，對各受評估單位（Decision Making Units，簡稱DMUs）進行效率評估，並廣泛應用於許多不同領域之相對效率評估；在實務應用中，投入與產出往往無法以明確值表示，因此過去許多研究結合模糊理論發展出模糊DEA模式，以解決投入項與產出項無法以明確值表示的情況。過去文獻所提出的模糊DEA模式得到的效率值皆以效率區間表示，由於效率值受限於傳統DEA模式之不得超過1的限制，使得模糊效率區間受到限制，無法精確表達DMUs的模糊效率區間，甚至無法針對有效率DMUs加以排序。因此本論文發展出模糊DEA排序模式，精確評估有效率DMUs之模糊效率區間，容許有效率DMUs的效率值大於1。當決策者欲對所有DMUs予以排序時，則本文所提出之模式可以精確地對所有DMUs進行排序，且可兼具提供無效率DMUs改善方向之優點。本文最後以銀行分行效率評估爲例，以證明本文所提出之模糊DEA排序模式之可行性。
The DEA model has been widely applied in performance evaluation using well-defined not always be crisp values and the research has been based on fuzzy theories to develop numerous fuzzy DEA models to deal with non-crisp input-output data. The value obtained using the fuzzy DEA model as reported in literatures is expressed in efficiency that is limited to not exceeding one. This also limits the fuzzy efficiency intervals of DMUs, and the result is hence not capable of expressing the fuzzy efficiency intervals of DMUs precisely. A new Fuzzy DEA Ranking Model is developed in this paper for exactly ranking the efficient DMUs with fuzzy input-output data. This model allows the efficiency values greater than one thus the result precisely shows the fuzzy efficiency intervals for all DMUs, and to rank the efficient DMUs accurately and effectively. Finally, we evaluate the performance of bank branches to exam the practicability and effectiveness of the Fuzzy DEA Ranking Model. The results indicate that this model not only accurately identifies DMU's efficiency intervals but also ranks the efficiency DMUs perfectly.
期刊論文
1.Soteriou, A.、Zenios, S. A.(1999)。Operations, Quality, and Profitability in the Provision of Banking Services。Management Science，45(9)，1211-1238。  new window
2.Klien, C. M.、Chen, C. B.(1997)。A Simple Approach to Ranking a Group of Aggregated Fuzzy Utilities。IEEE Transactions on Systems, Man, Cybernetics part B: Cybernetics，27(1)，26-35。  new window
3.Portela, M. C. A. S.、Thanassoulis, E.(2007)。Comparative Efficiency Analysis of Portuguese Bank Branches。European Journal of Operational Research，177(2)，1275-1288。  new window
4.Cooper, W. W.、Park, K. S.、Yu, G.(1999)。IDEA and AR-IDEA: models for dealing with imprecise data in DEA。Management Science，45(4)，597-607。  new window
5.Despotis, D. K.、Smirlis, Y. G.(2002)。Data Envelopment Analysis with Imprecise Data。European Journal of Operational Research，140(1)，24-36。  new window
6.Wu, D.、Yang, Z.、Liang, L.(2006)。Using DEA-neural network approach to evaluate branch efficiency of a large Canadian bank。Expert Systems with Applications，31(1)，108-115。  new window
7.Athanassopoulos, A. D.(1997)。Service Quality and Operating Efficiency Synergies for Management Control in the Provision of Financial Services: Evidence from Greek Bank Branches。European Journal of Operational Research，98(2)，pp. 300-313。  new window
8.Adler, N.、Friedman, L.、Sinuany-Stern, Zilla(2002)。Review of ranking methods in the data envelopment analysis context。European Journal of Operational Research，140(2)，249-265。  new window
9.Thrall, R. M.(1996)。Duality, Classification and Slacks in DEA。Annals of Operations Research，66(2)，109-138。  new window
10.Andersen, Per、Petersen, Niels Christian(1993)。A procedure for ranking efficient units in data envelopment analysis。Management Science，39(10)，1261-1264。  new window
11.Banker, Rajiv D.、Charnes, Abraham、Cooper, William Wager(1984)。Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis。Management Science，30(9)，1078-1092。  new window
12.Charnes, Abraham、Cooper, William W.、Rhodes, Edwardo(1978)。Measuring the efficiency of decision making units。European Journal of Operational Research，2(6)，429-444。  new window
13.Chen, Y.(2004)。Ranking Efficient Units in DEA。Omega，32(3)，pp. 213-219.。  new window
14.Delgado, M., Verdegay, J. L., and Vila, M. A.(1988)。A Procedure for Ranking Fuzzy Numbers Using Fuzzy Relations。Fuzzy Sets and Systems，26(1)，pp. 49-62。  new window
15.Guo, P. and Tanaka, H.(2001)。Fuzzy DEA: A Perceptual Evaluation Method。Fuzzy Sets and Systems，119(1)，pp. 149-160.。  new window
16.Kao, C. and Liu, S.T.(2000)。Fuzzy Efficiency Measures in Data Envelopment Analysis。Fuzzy Sets and Systems，113(3)，pp. 427-437。  new window
17.Kleine, A.(2004)。A General Model Framework for DEA。Omega，32(1)，pp. 17-23。  new window
18.Leon, T., Liern, V., Ruiz, J. L., and Sirvent, I.(2003)。A Fuzzy Mathematical Programming Approach to the Assessment of Efficiency with DEA Models。Fuzzy Sets and Systems，Vol. 139, No. 2，pp. 407-419。  new window
19.Nagano, F. and Lin, T. F.(1995)。DEA with Fuzzy Output Data。Journal of the Operations Research Society of Japan，40(8)，pp. 425-429。  new window
20.Paradi, J. C. and Schaffnit C.(2004)。Commercial Branch Performance Evaluation and Results Communication in a Canadian Bank -- A DEA Application。European Journal of Operational Research，156(3)，pp. 719-735。  new window
21.Tone, K.(2001)。A Slack-based Measure of Efficiency in Data Envelopment Analysis。European Journal of Operational Research，130(3)，pp. 498-509。  new window
22.Tulkens, H.(1993)。On FDH Analysis: Some Methodological Issues and Applications to Retail Banking, Court, and Urban Transit。Journal of Productivity Analysis，4(3)，pp. 183-210。  new window
23.Zhu, J.(1996)。Robustness of the Efficient DMUs in Data Envelopment Analysis。European Journal of Operational Research，90(3)，pp. 451-460。  new window
24.Manandhar, R.、Tang, J. C. S.(2002)。The Evaluation of Bank Branch Performance using Data Envelopment Analysis: A Framework。Journal of High Technology Management Research，13(1)，1-17。  new window
學位論文
1.林崇雄(2000)。「以資料包絡分析法－來探討一個區域銀行的各分行經營績效評鑑之研究」。  延伸查詢new window
2.楊光輝(1999)。「資料包絡分析法作為銀行分支機構經營效率評估方法之探討」。  延伸查詢new window
3.蔡清雲(2004)。「安泰商業銀行各消費金融業務分行經營效率之研究-資料包絡分析法之應用」。  延伸查詢new window
圖書
1.Deprins, D., Simar, L., and Tulkens, H.(1984)。Labor-Efficiency in Post Offices。The Performance of Public Enterprises: Concepts and Measurement。North Holland。  new window
2.Inuiguchi, M. and Tanino T.(2000)。Data Envelopment Analysis with Fuzzy Input-Output Data。Research and Practice in Multiple Criteria Decision Making。Berlin。  new window
 
 
 
 
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