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題名:Applying Expectation-confirmation Theory to Probe what Influences Online Banking Continuance
書刊名:資訊管理學報
作者:余強生 引用關係
作者(外文):Yu, Chian-son
出版日期:2010
卷期:17:3
頁次:頁155-179
主題關鍵詞:網路銀行採用持續性滿意度網路自我效能Online bankingAdoption continuanceSatisfactionInternet self-efficacy
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:0
  • 點閱點閱:56
期刊論文
1.Karjaluoto, H.、Mattila, M.、Pento, T.(2002)。Factors underlying attitude formation towards online banking in Finland。The International Journal of Bank Marketing,20(6),261-272。  new window
2.Parasuraman, A.、Zeithaml, V. A.、Malhotra, A.(2005)。Multiple-Item Scale for Assessing Electronic Service Quality。Journal of Service Research,7(3),213-233。  new window
3.Torkzadeh, G.、van Dyke, T. P.(2001)。Development and validation of an Internet self-efficacy scale。Behavior & Information technology,20(4),275-280。  new window
4.Couper, M. P.(2000)。Web surveys: A review of issues and approaches。Public Opinion Quarterly,64(4),464-494。  new window
5.Kim, Sung S.、Malhotra, Naresh K.(2005)。A longitudinal model of continued IS use: An integrative view of four mechanisms underlying postadoption phenomena。Management Science,51(5),741-755。  new window
6.Wingreen, S. C.、Baglione, S. L.(2005)。Untangling the Antecedents and Covariates of Ecommerce Trust: Institutional Trust vs. Knowledge-based Trust。Electronic Markets,15(3),246-265。  new window
7.Lin, C. S.、Wu, S.、Tsai, R. J.(2005)。Integrating perceived playfulness into expectationconfirmation model for web portal context。Information & Management,42(5),683-693。  new window
8.Eastin, M. S.、LaRose, R.(2000)。Internet Self-efficacy and the Psychology of the Digital Divide。Journal of Computer-Mediated Communication,6(1)。  new window
9.Vatanasombut, B.、Igbaria, M.、Stylianou, A. C.、Rodgers, W.(2008)。Information Systems Continuance Intention of Web-Based Applications Customers: The Case of Online Banking。Information & Management,45(7),419-428。  new window
10.Hsu, M. H.、Chiu, C. M.、Ju, T. L.(2004)。Determinants of continued use of the WWW: An integration of two theoretical models。Industrial Management & Data Systems,104(9),766-775。  new window
11.Ma, Q.、Liu, L.(2005)。The role of internet self-efficacy in the acceptance of web-based electronic medical records。Journal of Organizational and End User Computing,17(1),38-57。  new window
12.Joo, Y.、Bong, M.、Choi, H.-J.(2000)。Self-efficacy for self-regulated learning, academic self-efficacy, and Internet self-efficacy in Web-based instruction。Educational Technology Research and Development,48(2),5-17。  new window
13.Parthasarathy, M.、Bhattacherjee, A.(1998)。Understanding post-adoption behavior in the context of online services。Information Systems Research,9(4),362-379。  new window
14.Sathye, M.(1999)。Adoption of Internet Banking by Australian Consumers: An Empirical Investigation。International Journal of Bank Marketing,17(7),324-334。  new window
15.Roca, J. C.、Chiu, C.-M.、Martínez, F. J.(2006)。Understanding E-Learning Continuance Intention: An Extension of the Technology Acceptance Model。International Journal of Human-Computer Studies,64(8),683-696。  new window
16.McKinney, Vicki、Yoon, Kanghyun、Zahedi, Fatemeh Mariam(2002)。The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach。Information Systems Research,13(3),296-315。  new window
17.Bhattacherjee, A.、Premkumar, G.(2004)。Understanding changes in belief and attitude toward information technology usage: A theoretical model and longitudinal test。MIS Quarterly,28(2),229-254。  new window
18.Hsu, Meng-Hsiang、Yen, Chia-Hui、Chiu, Chao-Min、Chang, Chun-Ming(2006)。A Longitudinal Investigation of Continued Online Shopping Behavior: An Extension of the Theory of Planned Behavior。International Journal of Human-computer Studies,64(9),889-904。  new window
19.Compeau, Deborah R.、Higgins, Christopher A.(1995)。Computer self-efficacy: development of a measure and initial test。MIS Quarterly,19(2),189-211。  new window
20.Dinev, Tamara、Hart, Paul(2006)。An extended privacy calculus model for e-commerce transactions。Information Systems Research,17(1),61-80。  new window
21.Zeithaml, Valarie A.、Berry, Leonard L.、Parasuraman, Ananthanarayanan Parsu(1996)。The behavioral consequences of service quality。Journal of Marketing,60(2),31-46。  new window
22.Spreng, Richard A.、Mackenzie, Scott B.、Olshavsky, Richard W.(1996)。A Reexamination of the Determinants of Consumer Satisfaction。Journal of Marketing,60(3),15-32。  new window
23.Thong, J. Y. L.、Hong, S.-J.、Tam, K. Y.(2006)。The effects of post-adoption beliefs on the expectation-confirmation model for information technology continuance。International Journal of Human-Computer Studies,64(9),799-810。  new window
24.Hong, Se-Joon、Thong, James Y. L.、Tam, Kar Yan(2006)。Understanding continued information technology usage behavior: A comparison of three models in the context of mobile internet。Decision Support Systems,42(3),1819-1834。  new window
25.Wang, Y.-S.、Wang, Y.-M.、Lin, H.-H.、Tang, T.-I.(2003)。Determinants of user acceptance of Internet banking: an empirical study。International Journal of Service Industry Management,14(5),501-519。  new window
26.Churchill, Gilbert A. Jr.、Surprenant, Carol(1982)。An Investigation into the Determinants of Customer Satisfaction。Journal of Marketing Research,19(4),491-504。  new window
27.Parasuraman, A. P.、Zeithaml, Valarie A.、Berry, Leonard L.(1985)。A Conceptual Model of Service Quality and Its Implication for Future Research。Journal of Marketing,49(4),41-50。  new window
28.Bhattacherjee, Anol(2001)。Understanding Information Systems Continuance: An Expectation-Confirmation Model。MIS Quarterly,25(3),351-370。  new window
29.Bhattacherjee, Anol L.(2001)。An Empirical Analysis of the Antecedents of Electronic Commerce Service Continuance。Decision Support Systems,32(2),201-214。  new window
30.Karahanna, Elena、Straub, Detmar W.、Chervany, Norman L.(1999)。Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs。MIS Quarterly,23(2),183-213。  new window
31.Oliver, Richard L.(1980)。A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions。Journal of Marketing Research,17(4),460-469。  new window
32.Cronin, J. Joseph Jr.、Taylor, Steven A.(1992)。Measuring Service Quality: A Reexamination and Extension。Journal of Marketing,56(3),55-68。  new window
33.Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service quality。Journal of Retailing,64(1),12-40。  new window
34.Anderson, Eugene W.、Sullivan, Mary W.(1993)。The Antecedents and Consequences of Customer Satisfaction for Firms。Marketing Science,12(2),125-143。  new window
35.Amin, H.(2007)。Internet banking adoption among young intellectuals。Journal of Internet Banking and Commerce,12(3),1-12。  new window
36.Chou, S. W., and Chen, P. Y.(2009)。An integrated model of ERP users' continuance intention: Social cognitive theory and expectation confirmation theory。Journal of Information Management,16(1),79-108。  new window
37.Ifinedo, P.(2006)。Acceptance and Continuance Intention of Web-based learning technology use among university students in a Baltic country。The Electronic Journal on Information Systems in Developing Countries,23(6),1-20。  new window
38.Khalfan, A. M., and Alshawaf, A.(2004)。Adoption and implementation problems of e-banking: a study of the managerial perspective of the banking industry in Oman。Journal of Global Information Technology Management,7(1),47-64。  new window
39.Mattila, M. Karjaluoto, H., and Pento, T.(2003)。Internet banking adoption among mature customers: early majority or laggards。Journal of Service Marketing,17(5),514-528。  new window
40.Ozdemir, Z. D., and Abrevaya, J.(2007)。Adoption of technology-mediated distance education: A longitudinal analysis。Information & Management,44(5),467-479。  new window
41.Polatoglu, V. N., and Ekin, S.(2001)。An empirical investigation of the Turkish consumers' acceptance of Internet banking services。International Journal of Banking Marketing,19(4),156-165。  new window
42.Sax, L. J., Gilmartin, S. K., and Bryant, A. N.(2003)。Assessing response rates and nonresponse bias in web and paper surveys。Research in Higher Education,44(4),409-432。  new window
43.Shih, Y. Y., and Fang, K.(2006)。Effects of network quality attributes on customer adoption intentions of Internet banking。Total Quality Management,17(1),61-77。  new window
44.Wu, J.、Tsai, R.、Chen, C. C.,、Wu, Y.(2006)。An integrative model to predict the continuance use of electronic learning systems: Hints for teaching。International Journal on Learning,5(2),287-302。  new window
45.Yu, C. S.(2008)。Assessing and differentiating the quality of Internet-based services: a case of online banking in Taiwan。The Service Industries Journal,20(4),1-22。  new window
會議論文
1.Yu, C. S. and Lo, Y. F.(2007)。Factors encouraging people to adopt online banking and discouraging adopters to use online banking services。  new window
2.Yu, C. S.(2008)。Modeling online banking adoption and adoption continuance by integrating three theories。Bangkok, Thailand。  new window
圖書
1.Oliver, Richard L.(1997)。Satisfaction: A behavioral perspective on the consumer。Irwin/McGraw-Hill。  new window
2.Rogers, Everett M.(2003)。Diffusion of innovations。Free Press。  new window
圖書論文
1.Yi, Y.(1990)。A Critical Review of Consumer Satisfaction。Review of Marketing。American Marketing Association。  new window
 
 
 
 
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