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題名:網路購物行為之消費者知覺風險研究
書刊名:行銷評論
作者:丁國章曾相榮潘昭儀
作者(外文):Ting, Kuo-changTseng, Shiang-rongPan, Chao-yi
出版日期:2010
卷期:7:3
頁次:頁381-411
主題關鍵詞:知覺風險網路購物Perceived riskE.K.B.Internet shopping
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(5) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:5
  • 共同引用共同引用:1
  • 點閱點閱:32
網路購物在過去,隨著網際網路之普及,而快速發展中,但根據數據顯示台灣網路購物市場的成長力道其實正在減緩。台灣網路購物市場在2000年的成長率爲127%,2007年爲49%,預估到了2010年,只剩下5%。顯示網路購物市場在十年內急速成長之後,面臨發展的瓶頸,究其原因很多,其中之一就是消費者之知覺風險。本研究主要探討消費者之知覺風險,對於網路購物之影響作一個初步之探討。希望藉由本研究,可以爲網路購物業者經營改善方面提出有用之建議。
In the past few decades, the shopping in the Internet grows rapidly as the Internet prevailed over the entire world. However, many researches indicate that the growth rate of the shopping in the Internet is decreasing. For example, the growth rate of the Internet shopping in Taiwan can be up to 127% in 2000. However, this growth rate is only 49% in 2007. This growth rate is estimated to be 5% in 2010. The results shown in the above indicate that the Internet shopping encounters a serious bottleneck for development now. One of these reasons for encountering bottlenecks is the perceived risk in the Internet shopping for the consumer. In this article, we focus on discussing the impact of the perceived risk in the Internet shopping on the consumer's behavior. The results in this article are expected to be a good suggestion and an improvement idea in business management for the enterprise in the Internet shopping.
期刊論文
1.Agarwal, S.、Teas, R. K.(1998)。Cross-National Applicability of a Perceived Risk-Value Model。The Journal of Product and Brand Management,13(4/5),242-256。  new window
2.蔡璞、蔡青姿(20060900)。網路購物在知覺風險模式之建構。國立虎尾科技大學學報,25(3),31-44。new window  延伸查詢new window
3.Wang, C.-C.、Yang, Y.-J.(2007)。Condorcet criterion to support consumer decision making for online shopping。Journal of Statistics & Management Systems,10(3),377-393。  new window
4.Bansal, H. S.、Voyer, P. A.(2000)。Word-of-mouth processes within a services purchasa decision context。Journal of Service Research,3(2),166-177。  new window
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6.Stone, R. N.、Gronhaug, Kjell(1993)。Perceived risk: Futher Considerations for the Marketing Discipline。European Journal of Marketing,27,39-50。  new window
7.陳慈暉(199907)。B-to-B電子商務熱潮席捲全球。能力雜誌,521,26-27。  延伸查詢new window
8.Schmidt, Jeffrey B.、Spreng, Richard A.(1996)。A Proposed Model of External Consumer Information Search。Journal of the Academy of Marketing Science,24(3),246-256。  new window
9.Roselius, Ted(1971)。Consumer Rankings of Risk Reduction Methods。Journal of Marketing,35(1),56-61。  new window
10.Kaplan, Leon B.、Szybillo, George J.、Jacoby, Jacob(1974)。Components of Perceived Risk in Product Purchase: A Cross-validation。Journal of Applied Psychology,59(3),287-291。  new window
11.Mitchell, V. W.、Greatorex, M.(1993)。Risk perception and reduction in the purchase of consumer services。The Service Industries Journal,13(4),179-200。  new window
12.Tan, S. Jiuan(1999)。Strategies for Reducing Consumers' Risk Aversion in Internet Shopping。Journal of Consumer Marketing,16(2),163-180。  new window
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會議論文
1.Jacoby, Jacob、Kaplan, Leon B.(1972)。The Components of Perceived Risk。Third Annual Conference of the Association for Consumer Research,(會議日期: Nov. 2-5, 1972)。Association for Consumer Research。382-393。  new window
學位論文
1.賴哲亨(2000)。參考群體建議類型對消費者決策的影響(碩士論文)。國立中央大學。  延伸查詢new window
2.邱毓蘋(2001)。資訊豐富度對網路購物意願之研究(碩士論文)。國立交通大學。  延伸查詢new window
圖書
1.Monroe, K.B.、Krishnan, R.(1985)。The Effect of Price on Subjective Product Evaluations in Perceived Quality。Lexington Books。  new window
2.Solomon, M. R.(1999)。Consumer Behavior。Upper Saddle River, NJ.:Prentice-Hall。  new window
3.Peter, J. P.、Olson, J. C.(1990)。Consumer Behavior and Marketing Strategy。Irwin, IL:Richard D. Irwin Inc.。  new window
4.Cox, Donald F.(1967)。Risk Taking and Information Handling in Consumer Behavior。Cambridge, MA。  new window
5.Hawkins, Del I.、Best, Roger J.、Coney, Kenneth A.(2001)。Consumer Behavior: Building Marketing Strategy。Irwin/McGraw-Hill。  new window
6.Kotler, Philip(1996)。Marketing Management: Analysis, Planning, Implementation, and Control。Prentice-Hall, Inc.。  new window
7.Engel, J. F.、Blackwell, R. D.、Miniard, P. W.(1995)。Consumer behavior。The Dryden。  new window
其他
1.J-j Huang(2009)。Revised behavioural models for riskless consumer choice,Houndmills。  new window
2.Engel, J. F., Roger, D. and Blackwell, R. D.(1993)。Consumer Behavior。  new window
3.魯真、楊順安(2006)。消費者訊息搜尋模式分析。  延伸查詢new window
圖書論文
1.Bauer, Raymond A.(1960)。Consumer Behavior as Risk Taking。Dynamic marketing for a Changing World。Chicago:American Marketing Association。  new window
2.Cunningham, S. M.(1976)。The major dimension of perceived risk。Risk Taking and Information Handling in Consumer Behavior。Boston:Harvard University Press。  new window
 
 
 
 
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