| 期刊論文| 1. | Holzer, M.、Yang, K.(2004)。Performance measurement and improvement: An assessment of the state of the art。International Review of Administrative Sciences，70(1)，15-31。   | | 2. | Heinrich, C.(2002)。Outcomes-Based Performance Management in the Public Sector: Implications for Government Accountability and Effectiveness。Public Administration Review，62(6)，712-725。 | | 3. | Van Thiel, Sandra、Leeuw, Frans L.(2002)。The Performance Paradox in the Public Sector。Public Performance & Management Review，25(3)，267-281。 | | 4. | Monaghan, C.、Ball, R.(1993)。Gearing Up for Performance Review。Local Government Policy Making，20(3)，11-18。 | | 5. | Yang, Kaifeng、Holzer, Marc(2006)。The performance-trust link: Implications for performance measurement。Public Administration Review，66(1)，114-126。 | 圖書| 1. | Roland, Robertson(1992)。Globalization: Society Theory and Global Culture。London：Sage Publication。 | | 2. | Osborne, David、Gaebler, Ted(1992)。Reinventing Government: How the Enterpreneurial Spirit is Transforming the Public Sector。Addison-Wesley Publishing Company, Inc.。 | | 3. | Leach, Robert、Percy-Smith, Janie(2001)。Local Governance In Britain。Palgrave。 | 其他| 1. | Heikkila, T. & K. R. Isett(2007)。Citizen Involvement and Performance Management in Special-purpose Governments。 | | 2. | Hu, L.T.(2007)。Toward a Citizen-led Government Performance Management in Taiwan: A Preliminary Study。 | | 3. | Leadbeater, Charles(1998)。Civic spirit: the big idea for a new political era，London, England：Demos。 | | 4. | Sanger, M. B.(200812)。From Measurement to Management: Breaking Through the Barriers to State and Local Performance。 | | 5. | Simons, R. & A. Davila(1998)。How High is Your Return on Management?。 | | 6. | Wichowsky, A. & D. P. Moynihan(2008)。Measuring How Administration Shapes Citizenship: A Policy Feedback Perspective on Performance Management。 | |