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題名:企業環保表現與公益表現如何影響大學生購買意向
書刊名:環境教育學刊
作者:林新沛 引用關係林怡萱
作者(外文):Lam, San-puiLin, Yi-hsuan
出版日期:2013
卷期:13
頁次:頁1-13
主題關鍵詞:企業社會責任環境關切購買意向消費者行為Corporate social responsibilityEnvironmental concernPurchase intentionConsumer behavior
原始連結:連回原系統網址new window
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本研究旨在探討企業的環保及公益表現會如何影響大學生購買該企業產品的意向,而這種影響又是否會因為學生們對環境及社會公益的關切而不同。研究以實驗方式,對200位大學生進行測試,透過文字描述一家虛擬的製鞋廠商的環保與公益表現。這兩種表現各有好、壞兩種情況,共四種組合,每種組合有50名大學生作為受試者。結果顯示,大學生會比較願意向環保表現好的公司購買產品,比較不願意向環保表現差的公司購買產品。但如果企業有良好的公益表現,則無論其是否有不良的環保紀錄,大學生還是願意購買它的產品。換言之,公益表現可以彌補或掩蓋企業在環保表現上的缺失。而且,即使是平常關切環保的學生,還是願意向公益表現良好,但環保表現不好的企業購買產品。
Many companies use philanthropic performance as a means to build public relationship but care little about the environment. Environmental education thus needs to alert consumers to companies' environmental performance and urge consumers to take actions accordingly. This study explored how a company's environmental performance and philanthropic performance would affect college students' intention to buy its products. We ran an experiment with a convenience sample of 200 college students. The experiment introduced a fictitious shoe-making company and described its environmental and philanthropic performance to the students. Both performance could be either good or bad, and there were 50 students in each of the 4 performance combinations. The results suggest that college students prefer to buy goods from a company of good environmental performance than from a company of bad environmental performance. However, our findings also suggest that students—no matter they are concerned about the environment or not—are willing to buy from a company that has good philanthropic performance, regardless of its environmental performance. Implications of these findings for environmental education were discussed.
期刊論文
1.Arpan, L. M.(2005)。Integration of information about corporate social performance。Corporate Communications: An International Journal,10(1),83-98。  new window
2.Bauer, T. N.、Aiman-Smith, L.(1996)。Green career choices: The influence of ecologic stance on recruiting。Journal of Business and Psychology,10(4),445-458。  new window
3.Marin, L.、Ruiz, S.(2007)。“I need you too!” Corporate identity attractiveness for consumers and the role of social responsibility。Journal of Business Ethics,71(3),245-260。  new window
4.Baron, R. M.、Kenny, D. A.(198612)。The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations。Journal of Personality and Social Psychology,51(6),1173-1182。  new window
5.Becker-Olsen, K. L.、Cudmore, B. Andrew、Hill, Ronald P.(2006)。The impact of perceived corporate social responsibility on consumer behavior。Journal of Business Research,59(1),46-53。  new window
6.Brown, Tom J.、Dacin, Peter A.(1997)。The Company and the Product: Corporate Associations and Consumer Product Responses。Journal of Marketing,61(1),68-84。  new window
7.Mohr, L. A.、Webb, D. J.(2005)。The effects of corporate social responsibility and price on consumer responses。The Journal of Consumer Affairs,39(1),121-147。  new window
會議論文
1.林新沛(201104)。企業環保表現如何影響大學生對企業支持意向。第四屆兩岸四地教可持續發展教育論壇。澳門:威尼斯人渡假中心。  延伸查詢new window
學位論文
1.林怡萱(2011)。企業社會責任表現對消費者知覺及購買意向之影響(碩士論文)。國立中山大學。  延伸查詢new window
2.古佳蓉(2009)。企業社會責任表現對消費者消費意向之影響(碩士論文)。國立中山大學。  延伸查詢new window
圖書
1.經濟部中小企業處(2010)。中小企業節能減碳輔導案例彙編手冊。台北市:經濟部中小企業處。  延伸查詢new window
2.Jaccard, J.、Dodge, T.(2009)。Analyzing contingent effects in regression models。Handbook of Data Analysis。Thousand Oaks, CA:Sage。  new window
3.Paulhaus, D. L.(1988)。Assessing self-deception and impression management in self-reports。Measures of Personality and Social Psychological Attitudes。San Diego, CA:Academic Press。  new window
4.Golemen, Daniel、張美惠(2010)。綠色EQ。台北市:時報。  延伸查詢new window
5.Jaccard, J.、Turrisi, R.、Wan, C. K.(1990)。Interaction Effects in Multiple Regression。Newbury Park, California。  new window
其他
1.行政院環境保護署(2008)。「1人1日1公斤」計算說明,http://ecolife.epa.gov.tw/Cooler/download.aspx, 2011年8月25日。  延伸查詢new window
 
 
 
 
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