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題名:以科技接受模式來探討社群網站Facebook的使用意圖
書刊名:人文社會學報. 國立臺灣科技大學
作者:吳智鴻 引用關係蔡依錞
作者(外文):Wu, Chih-hungTsai, Yi-chuen
出版日期:2014
卷期:10:1
頁次:頁29-44
主題關鍵詞:科技接受模式社群網路Technology acceptance modelTAMFacebookSocial network
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(13) 博士論文(1) 專書(1) 專書論文(0)
  • 排除自我引用排除自我引用:13
  • 共同引用共同引用:0
  • 點閱點閱:18
近年來,社群網站尤其是臉書(Facebook)的蓬勃發展,大大的影響了人們溝通的方式。因此本研究透過科技接受模式(technology acceptance model, TAM)來驗證並找出影響使用者使用社群網站的關鍵因素。本研究在網路上蒐集了105份有效樣本,並透過PLS(partial least squares)進行多群體分析。研究結果顯示,知覺有趣性極為顯著影響Facebook採用的態度,而Facebook採用的態度會極為顯著影響Facebook的使用意向。與過去研究不同的是,研究結果顯示,「知覺有趣性」是影響使用者採用Facebook的態度最重要因素。而知覺有用性與知覺易用性兩個因素並不會顯著影響使用者採用Facebook的態度,而是依照族群的不同會有不同的影響結果。在本研究的多群體比較結果中,發現「知覺有用性」、「知覺易用性」並不一定會都顯著影響其「採用FB的態度」,而是存在著族群間的差異。「男性」、「重度使用者」這兩族群對三項因素的認同度均很高。「知覺有用性」受到男性、青年、長時間使用這個族群的認同。而「知覺易用性」,則是受到年輕人、男性、有經驗使用者的重視。因此本研究建議,Facebook的開發團隊可以加強臉書的使用介面易用性,另外持續提供有趣的內容,將可以增強使用者的持續使用意圖。
The dramatic proliferation in the growth of users in using social network websites, especially Facebook, has been changing the way of communication in recently years. Therefore, this study aims to examine critical factors that affect the user intent of Facebook. The study adopted technology acceptance model (TAM) as the structural model to conduct an empirical survey via the Internet. A survey of 105 Facebook participants found support for the model via the PLS (Partial Least Squares) multiple-group analysis. The research results indicated that perceived enjoyment significantly affects the attitude toward using Facebook. On the other hand, in contrast to previous studies of the TAM model in social network websites, perceived usefulness and perceived ease of use may have no significant effects on the attitude of using Facebook between various groups of users (Sex, Age, Experience, Time spent). Perceived enjoyment is the critical factor that affects user's attitude of using Facebook. The Attitude of using Facebook significantly influenced a user's intention to continue to use Facebook. Multiple-group analysis shows that 'perceived usefulness' and 'perceived ease-of-use' may not significantly influence their attitude of Facebook. Two types of Facebook groups, male users and long usage time users, highly confirmed all factors in the TAM model. Perceived usefulness confirms males, young population (greater than 25 years old), and heavy Facebook usage users. Perceived ease-of-use confirms males, young people (under 25 years old) and experienced Facebook users. Therefore, we suggest the development team of Facebook can be improve their user interface to be more friendly and continuous provide enjoyable and funny content for user.
期刊論文
1.Cheong, J. H.、Park, M.-C.(2005)。Mobile Internet Acceptance in Korea。Internet Research,15(2),125-140。  new window
2.Moon, J. W.、Kim, Y. G.(2001)。Extending the TAM for World-Wide-Web Context。Information and Management,38(4),217-230。  new window
3.Venkatesh, Viswanath、Davis, Fred D.(2000)。A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies。Management Science,46(2),186-204。  new window
4.Moore, K.、McElroy, J. C.(2011)。The influence of personality on Facebook usage, wall postings, and regret。Computers in Human Behavior,28(1),267-274。  new window
5.Ross, C.、Orr, E. S.、Sisic, M.、Arseneault, J. M.、Simmering, M. G.、Orr, R. R.(2009)。Personality and motivations associated with Facebook use。Computers in Human Behavior,25(2),578-586。  new window
6.Hsu, Chin-Lung、Lin, Judy Chuan-Chuan(2008)。Acceptance of blog usage: The roles of technology acceptance, social influence and knowledge sharing motivation。Information and Management,45(1),65-74。  new window
7.Venkatesh, Viswanath、Morris, Michael G.、Davis, Gordon B.、Davis, Fred D.(2003)。User Acceptance of Information Technology: Toward a Unified View。Management Information Systems Quarterly,27(3),425-478。  new window
8.Fornell, Claes、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research,18(1),39-50。  new window
9.Venkatesh, Viswanath(2000)。Determinants of perceived ease of use: Integrating control, intrinsic motivation, and emotion into the technology acceptance model。Information Systems Research,11(4),342-365。  new window
10.Bagozzi, Richard P.、Yi, Youjae(1988)。On the Evaluation of Structural Equation Models。Journal of the Academy of Marketing Science,16(1),74-94。  new window
11.Ellison, Nicole B.、Steinfield, Charles、Lampe, Cliff(2007)。The benefits of Facebook 'friends': Social capital and college students' use of online social network sites。Journal of Computer-Mediated Communication,12(4),1143-1168。  new window
12.邱皓政(2011)。當PLS遇上SEM:議題與對話。αβγ量化研究學刊,3(1),20-53。  延伸查詢new window
13.Boyd, Danah M.、Ellison, Nicole B.(2007)。Social Network Sites: Definition, History, and Scholarship。Journal of Computer-Mediated Communication,13(1),210-230。  new window
14.Al-Debei, Matuz M.、Al-Lozi, Eans、Papazafeiropoulou, Anastasia(2013)。Why People Keep Coming Back to Facebook: Explaining and Predicting Continuance Participation from an Extended Theory of Planned Behaviour Perspective。Decision Support Systems,55(1),43-54。  new window
15.Davis, Fred D.(1989)。Perceived Usefulness, Perceived Ease of Use, & User Acceptance of Information Technology。MIS Quarterly,13(3),319-340。  new window
16.Lee, W.、Xiong, L.、Hu, C.(2012)。The effect of facebook users’ arousal and valence on intention to go to the festival: Applying an extension of the technology acceptance model。International Journal of Hospitality Management,31(3),819-827。  new window
學位論文
1.呂孟蘋(2009)。台灣網路社群系統行動化發展之市場研究(碩士論文)。國立交通大學,新竹。  延伸查詢new window
2.莊豐州(2011)。以科技接受模式探討國小教師使用多功能e化數位教室於教學之意向研究(碩士論文)。國立屏東教育大學,屏東。  延伸查詢new window
3.陳佩綺(2012)。以科技接受模式探討企業部落格品質與使用者參與行為之研究(碩士論文)。國立屏東教育大學,屏東。  延伸查詢new window
圖書
1.Hair, J. F. Jr.、Anderson, R. E.、Tatham, R. L.、Tatham, W. C.(1992)。Multivariate Data Analysis。New York:Macmillian Publishing Company。  new window
2.Fishbein, Martin、Ajzen, Icek(1975)。Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research。Addison-Wesley Publishing Company。  new window
其他
1.維基百科(2013)。Facebook,http://zh.wikipedia.org/wiki/Facebook。  new window
 
 
 
 
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